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Hotel Puente Nacional & Spa

Property class: 3.5

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Photo gallery for Hotel Puente Nacional & Spa

A resort with a large pool, lounge chairs, and a building with a sign. - Hotel Puente Nacional & Spa (Puente Nacional)
A wedding ceremony with a decorated aisle, floral arrangements, and a couple dancing. - Hotel Puente Nacional & Spa (Puente Nacional)
A restaurant with tables and chairs, a ceiling with hanging lights, and a view of the outside. - Hotel Puente Nacional & Spa (Puente Nacional)
A modern bathroom with a large bathtub, a wooden vanity, and a view of a swimming pool and palm trees. - Hotel Puente Nacional & Spa (Puente Nacional)
A spa building with a stone facade, a dome-shaped structure, and a pathway leading to the entrance. - Hotel Puente Nacional & Spa (Puente Nacional)
Take advantage of a terrace, a garden, and a playground at Hotel Puente Nacional & Spa. Active travelers can enjoy ziplining, cycling, and rock climbing at this hotel. Indulge in a body treatment and a massage at Spa Puente Nacional, the onsite spa. The on-site Mexican cuisine family restaurant, Manga de Clavo, offers breakfast, lunch, dinner, and pool views. In addition to a bar and a conference center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Double Room

A hotel room with two beds, a balcony, a window with curtains, a bedside table with a lamp, and a wall-mounted picture.

Family Double Room

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

A hotel room with a bed, a green armchair, a dining table with chairs, a TV, and a view of trees through large windows.

Junior Room

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Pool View

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a bathroom with a mirror, and a small shelf with a vase.

Junior Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, Bathtub, Pool View

A hotel room with two beds, a large dark wall, and a television.

Premium Suite, Bathtub, Pool View

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a bed, a bedside table, a chair, and a view of greenery outside.

Standard Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Puente Nacional is home to Hotel Puente Nacional & Spa. While the natural beauty of Mocambo Beach and Los Berros Park can be enjoyed by anyone, those looking for an activity can check out Veracruz Harbour. Zócalo and Plaza Las Americas Shopping Mall are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails and ecotours. Visit our Puente Nacional travel guide
Map
Carretera Federal 140 Tamarindo, Paso de Ovejas, Puente Nacional, VER, 91658

What's nearby

  • A white church with a bell tower, surrounded by lush greenery and a brick pathway.
    Chapel of the Rosary
    22 min drive - 22.4 miles
  • A coastal landscape with undulating sand dunes, a beach, and sparse vegetation.
    Chachalacas Beach
    30 min drive - 18.5 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    45 min drive - 42.1 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    49 min drive - 43.0 miles
  • Playa Chalchihueca
    24 min drive - 22.6 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    63 min drive

Restaurants

  • Antojitos Vallarta
    9 min drive
  • Antojitos "Carolina
    9 min drive
  • Gran Café De La Parroquia Express
    4 min drive
  • Antojitos Rin~Ver
    9 min drive
  • Antojitos Gil
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Manga de Clavo

Things to do

  • Air hockey
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Table tennis
  • Ziplining

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Meeting facilities
  • Parking area
  • Spa

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 7 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 450.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 400 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 400 (up to 10 years old)
  • Crib (infant bed) fee: MXN 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hotel Puente Nacional & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. One of the pools is closed seasonally each year from August 1 to August 31.

Is Hotel Puente Nacional & Spa pet-friendly?

Yes, Hotel Puente Nacional & Spa allows dogs (limit 1 total) with a maximum weight of up to 7 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Puente Nacional & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Puente Nacional & Spa?

Check-out is at noon.

Does Hotel Puente Nacional & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7:00 AM–midnight on request. A fee of MXN 400 per vehicle applies.

Where is Hotel Puente Nacional & Spa located?

Set in Puente Nacional, this family-friendly hotel is 30.6 mi (49.2 km) from Veracruz Harbour and 31 mi (49.9 km) from Zócalo.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puente Nacional & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 57 reviews
Rating 8 - Good. 17 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

Verified review

8/10 Good

It is a very relax place
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Meh

It was nice. The bed was uncomfortable and i asked them to replace a light bulb but they did not. The sheets and towels had stains on them. The staff was friendly and the grounds are beautiful. Room service wasn't good.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

La propiedad bien, el servicio muy malo y la red wifi inoperante en todo el hotel estás incomunicado al hospedarte ahí. No volvería
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
La habitación estuvo excelente, el personal muy amable y atento, la comida del resto es excelente pero está bien, sin duda regresamos
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Un gran lugar para pasar un fin de semana tranquilo. Instalaciones bonitas y cuidadas.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Yo muy a gusto y muy tranquilo, buena comida, alberca limpia, habitación cómoda, etc
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Los propietarios y el personalsuper atentos
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities
Buena estancia, muy agradable y bonitas instalaciones
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y petfriendly, el costo por mascota es elevado
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la alberca, que las instalaciones están muy bien cuidadas, la habitación y los jardines.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Poca comida pero en general bien
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buen lugar para descansar y rodeado de la naturaleza, en algunos cuartos falta checar las condiciones del aire acondicionado pero en general todo muy bien.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service
Bien
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto qué hay muchas cosas para que los niños disfruten. Son accesibles en el check out
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Buenos días, en cuestión de los alimentos, no hay buen servicio y sin mucho sabor. En el restaurante tardaron mucho en dar alguno de los pedidos. Y el olor de la habitación no me agradó.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel agradable para fin de semana, la poza de agua natural fue lo que mas nos gusto.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para pasar un fin de semana relajado, nadando en cualquiera de sus albercas. El restaurante con precios súper accesibles, calidad y cantidad.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno: el personal muy atento , la alberca muy grande , la vista es hermosa , la habitación y el baño limpio . Malo: tenían un evento el cual termino a las 3 de la mañana , estaban muy tomados y cantaban y gritaban no dejaron descansar esa noche . El agua se estancaba en la regadera. Las almohadas nada cómodas . La tirolesa no tenía el servicio Pequeños detalles que pudieran mejorar .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la ubicacion y la limpieza,lo que no me gustó es que te condicionan para introducir alimentos y bebidas
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio y amables solo sugiero que haya un poco más de seguridad ya que si sales de noche no hay nadie en la entrada
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar alejado de todo, mucha vegetación, no hay ruido,limpieza, las albercas super padres, el restaurante buena comida y buen precio, me encantó el servicio de masaje, en general muy bien servicio..regresaremos.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Súper bien
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar agradable, excelente atención de todo el personal y bonitas instalaciones
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal super amable, las areas verdes y el inmueble muy bien cuidado. Limpio y con una bella vista alrededor.
Stayed 2 nights in Nov 2020