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Hotel Papagayo

2.5 star property
Hotel with free parking, near Veracruz Aquarium

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Photo gallery for Hotel Papagayo

Staircase
Economy Double Room | Desk, soundproofing, free WiFi, bed sheets
Reception
Interior entrance
Building design

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Economy Double Room

Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Economy Double Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700

What's nearby

  • Zócalo - 2 min drive - 1.4 miles
  • Veracruz Harbour - 2 min drive - 1.4 miles
  • Veracruz Aquarium - 3 min drive - 1.2 miles
  • Plaza Las Americas Shopping Mall - 8 min drive - 4.9 miles
  • World Trade Center Veracruz - 8 min drive - 5.1 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 23 min drive

Restaurants

  • ‪Restaurante Mama Gallina - ‬1 min walk
  • ‪Los Cocos - ‬1 min walk
  • ‪Adán & Charito - ‬5 min walk
  • ‪El Tacote - ‬6 min walk
  • ‪Pizza Hut - ‬5 min walk

About this property

Hotel Papagayo

Hotel near Veracruz Aquarium
Located close to Zócalo, Hotel Papagayo has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and smoke-free premises
Room features
All 60 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Frequently asked questions

Is Hotel Papagayo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Papagayo?

Self parking is free at this property.

What time is check-in at Hotel Papagayo?

Check-in begins at 2 PM.

What time is check-out at Hotel Papagayo?

Check-out is at 1 PM.

Where is Hotel Papagayo located?

Located in Zona Centro, this hotel is within 1 mi (2 km) of Parque Recreativo Cri-Cri and Veracruz Aquarium. Veracruz Harbour is 1.4 mi (2.3 km) away.

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Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 128 reviews
Rating 8 - Good. 29 out of 128 reviews
Rating 6 - Okay. 29 out of 128 reviews
Rating 4 - Poor. 24 out of 128 reviews
Rating 2 - Terrible. 20 out of 128 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10

Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025

4/10

Bien
Stayed 1 night in May 2025

2/10

Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025

10/10

Stayed 2 nights in Apr 2025

4/10

Stayed 1 night in Dec 2024

4/10

Z
Stayed 1 night in May 2024

6/10

Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024

10/10

La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024

6/10

No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024

2/10

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

2/10

Stayed 3 nights in Mar 2024

8/10

Buen servicio muy comodo
Stayed 1 night in Mar 2024

4/10

Stayed 1 night in Mar 2024

10/10

Bueno el lugar,y muy amable la señorita de recepcion les resolvio amis padres rapido y sin problema el cambio de habitacion gracias
Stayed 4 nights in Mar 2024

2/10

Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.

2/10

10/10

Stayed 1 night in Mar 2024

8/10

Las instalaciones especialmente en el baño están demasiado viejas
Stayed 4 nights in Mar 2024

6/10

HOTEL MUY BIEN UBICADO, CERCA DEL CENRO, ACUARIO, PUERTO, Y ADO. RESPECTO A LA LIMPEZA ES MUY MALA, MUY SUCIO Y CON OLOR A HUMEDAD. EL PERSONAL MUY MAL ENCARADO Y GROSERO.
Stayed 2 nights in Feb 2024

10/10

Todo muy bien, las personas respetaron mi reservación a pesar de ser un costo más bajo. Y el hotel muy bien para lo que lo ocupe que fue dormiré.
Stayed 2 nights in Dec 2023

8/10

Stayed 1 night in Dec 2023

6/10

Stayed 1 night in Dec 2023

2/10

No me respetaron mi reserva y me dejaron sin hospedaje
Stayed 2 nights in Nov 2023

2/10

El aire no funcionó y mucho mosquito muy incómodo
Stayed 1 night in May 2023

8/10

Pues que tiene el restaurante mamá gallina a un lado, lo malo fue que tenia casi la bodega y el personal al lado
Stayed 1 night in Apr 2023