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Collection O Hotel Mocambo, Boca del Río

Property class: 3.5

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Interior detail - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Restaurant - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Terrace/patio - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Terrace/patio - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Collection O Hotel Mocambo sits right beside Mocambo Beach in Boca del Río. Travelers find tranquility in the garden and spa facilities. The property serves a buffet breakfast, provides poolside relaxation spaces, and offers WiFi connectivity in all rooms.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets, alarm clocks

Superior Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, Pool View

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Pool View

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

Free WiFi, bed sheets, alarm clocks

Superior Double Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Free WiFi, bed sheets, alarm clocks

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (With View)

Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free WiFi, bed sheets, alarm clocks

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds) | Free WiFi, bed sheets, alarm clocks

Standard Room (Four beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Located near the beach, Collection O Hotel Mocambo, Boca del Río is in Mocambo, a neighborhood in Boca del Río. Andamar Lifestyle Center and Plaza Las Americas Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach. World Trade Center Veracruz and University of Veracruz are two other places to visit that come recommended. Visit our Boca del Río travel guide
Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298

What's nearby

  • Mocambo Beach
    Mocambo Beach
    7 min walk - 0.4 miles
  • Plaza Vela
    1 min walk - 0.1 miles
  • Plaza Las Americas Shopping Mall
    7 min walk - 0.4 miles
  • World Trade Center Veracruz
    8 min walk - 0.5 miles
  • Andamar Lifestyle Center
    8 min walk - 0.5 miles

Getting around

  • Veracruz Central Station
    23 min drive
  • General Heriberto Jara Intl. Airport (VER)
    21 min drive

Restaurants

  • El Café Palacio by Bola de Oro
    6 min walk
  • Villa Rica
    5 min walk
  • La Parroquia de Veracruz
    8 min walk
  • XKATLÉN
    5 min walk
  • Carl's Jr.
    8 min walk

About this property

Collection O Hotel Mocambo, Boca del Río

Hotel near Mocambo Beach
Located close to Andamar Lifestyle Center and World Trade Center Veracruz, Collection O Hotel Mocambo, Boca del Río provides a terrace, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and 2 indoor pools, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and laundry services
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Frequently asked questions

Does Collection O Hotel Mocambo, Boca del Río have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Collection O Hotel Mocambo, Boca del Río pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Collection O Hotel Mocambo, Boca del Río?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Collection O Hotel Mocambo, Boca del Río?

Check-out is at noon.

Where is Collection O Hotel Mocambo, Boca del Río located?

Located in Mocambo, this beach hotel is within a 10-minute walk of Mocambo Beach, Andamar Lifestyle Center, and World Trade Center Veracruz. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Collection O Hotel Mocambo, Boca del Río Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 376 out of 873 reviews
Rating 8 - Good. 283 out of 873 reviews
Rating 6 - Okay. 109 out of 873 reviews
Rating 4 - Poor. 61 out of 873 reviews
Rating 2 - Terrible. 44 out of 873 reviews

Reviews

Verified

10/10 Excellent

HECTOR ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Clean good service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Debbie

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dolores Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Felix

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rosana

Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025
Verified

6/10 Okay

Nayeli

Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucrecia

Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

HUGO ESTEBAN

Liked: Cleanliness, amenities, property conditions & facilities
Exelente hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

karina

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ROSARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Augusto Ludovico Cárdenas de la

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

4/10 Poor

eduardo gaytan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Las camas y la alberca están un poco descuidados
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre ir a Mocambo es delicioso. Mi familia siempre que ibamos de vacaciones a Boca del Rio, Veracruz, nos hospedabamos ahi. Mis mas bonitos recuerdos familiares han sido ahi y no fue la excepción esta vez. Todo hermoso y a pesar de los años sigue bien cuidado. Nos volveremos a ver pronto! Gracias por sus atenciones.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta la atención de el personal de este hotel, estancia tranquila, alberca limpia, Serca de la playa, soy feliz cada que visito este hotel
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las fotos de las camas no concuerdan. Son camas y ropa de cama antiguas.
Stayed 1 night in Apr 2026