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Collection O Hotel Mocambo, Boca del Río

Property class: 4

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

Indoor pool - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
A multi-story building with a curved balcony, surrounded by lush greenery and a small waterfall. - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
A multi-story hotel with a pool area, featuring a white exterior and multiple balconies. - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
A room with a view of the sea, a wooden bench, a table, and a potted plant. - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
A restaurant with wooden floors, white tables, and chairs. - Collection O Hotel Mocambo, Boca del Río (Boca del Río)
Located close to Mocambo Beach and Andamar Lifestyle Center, Collection O Hotel Mocambo, Boca del Río provides a terrace, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

A bed with a wooden headboard, white bedding, and a grey accent.

Superior Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Two wooden beds with grey and red accents, a wooden rocking chair, a small round table, and a brick-patterned ceiling.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Pool View

A neatly made bed with a wooden headboard, a bedside table, and a wall-mounted air conditioner.

Standard Room, Pool View

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

A hotel room with two wooden beds, each with a grey and white bedspread and matching pillows.

Standard Room, 2 Double Beds, Pool View

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Ocean View

A large bed with a wooden headboard, two pillows, and a bedside table.

Superior Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A neatly made bed with a wooden headboard, a bedside table, and a framed picture on the wall.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Deluxe Room, Ocean View

A neatly made bed with a wooden headboard, a bedside table, and a wooden floor.

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two wooden beds, a chandelier, an air conditioning unit, and a large window with curtains.

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (With View)

A large bed with a wooden headboard, two pillows, and a bedside table.

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Two wooden beds with grey and red accents, a wooden rocking chair, a small round table, and a brick-patterned ceiling.

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Two double beds with wooden headboards, a wooden floor, and a white curtain.

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

A room with two wooden beds with headboards, a wooden dining table, and a chair.

Standard Room (Four beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Located near the beach, Collection O Hotel Mocambo, Boca del Río is in Mocambo, a neighborhood in Boca del Río. Andamar Lifestyle Center and Plaza Las Americas Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach. World Trade Center Veracruz and University of Veracruz are two other places to visit that come recommended. Visit our Boca del Río travel guide
Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298

What's nearby

  • A beach with a water park, palm trees, and a clear blue sky.
    Mocambo Beach
    7 min walk - 0.4 miles
  • Plaza Vela
    1 min walk - 0.1 miles
  • Plaza Las Americas Shopping Mall
    7 min walk - 0.4 miles
  • World Trade Center Veracruz
    8 min walk - 0.5 miles
  • Andamar Lifestyle Center
    8 min walk - 0.5 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    21 min drive

Restaurants

  • El Café Palacio by Bola de Oro
    6 min walk
  • Davy John's Café
    8 min walk
  • Sushi Itto
    8 min walk
  • La Parroquia de Veracruz
    8 min walk
  • Carl's Jr.
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Collection O Hotel Mocambo, Boca del Río have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Collection O Hotel Mocambo, Boca del Río pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Collection O Hotel Mocambo, Boca del Río?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Collection O Hotel Mocambo, Boca del Río?

Check-out is at noon.

Where is Collection O Hotel Mocambo, Boca del Río located?

Located in Mocambo, this hotel is within a 10-minute walk of Mocambo Beach, Andamar Lifestyle Center, and World Trade Center Veracruz. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Collection O Hotel Mocambo, Boca del Río Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 432 out of 984 reviews
Rating 8 - Good. 313 out of 984 reviews
Rating 6 - Okay. 122 out of 984 reviews
Rating 4 - Poor. 66 out of 984 reviews
Rating 2 - Terrible. 51 out of 984 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean good service
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very big! I like the layout of the old hotel, It has beautiful character. The rooms are very big and clean. AC worked well, shower was working very well. The pools were warm and clean. However, the person working in the pool area is hard to get for towels or beverages. They really need 2 people at all times. The beds are just ok for comfort and sadly the pillows are absolutely horrible. My husband, daughter and I woke up complaining of the smell and hard pillows. Our necks were sore. Other than that, we have no complaints. Change the pillows to be more user friendly on the body and this would be a five star rating.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exelente hotel
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación muy céntrica, el hotel muy tradicional y enorme, con mucha historia, el Servicio excelente, la comida muy rica y la atención de César y el Chef Juan excelente, regresaríamos sin duda. Todo Personal es muy amable, excepto por una señora llamada Esther, demasiado grosera, no tiene maneras de dirigirse a los huéspedes es nefasta. No debería ser parte del Hotel ya que arruina tu estancia con sus acciones.
Stayed 5 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos de buen tamaño , excelente limpieza en el lugar. Cerca de la playa en una área muy tranquila
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Viejo sin luz sin agua caliente y sin mantenimiento nunca regreso y caro
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Amenities
Es un lugar histórico maravilloso y aun conserva mucho encanto y belleza. Sin embargo, está en malas condiciones (mal olor de las coladeras e incluso hay chinches) y descuidado (el señor que atiende el lobby por la madrugada podría ser un poco más gentil).
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal muy amable, todo perfecto, solo le falta un poco de mantenimiento al inmueble
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Habitación limpia aún que el clima no servía bien el personal atento y la alberca en buenas condiciones y limpia
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal increíble. La accesibilidad del hotel hacía la playa es de lo mejor
Stayed 2 nights in Sep 2026