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Hotel Lois Veracruz

3.5 star property
Family-friendly hotel with free valet parking and a fitness center

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Photo gallery for Hotel Lois Veracruz

Terrace/patio
Luxury Room | Premium bedding, down comforters, in-room safe, desk
Reception
Standard Double Room | Premium bedding, down comforters, in-room safe, desk
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Down duvet
Private bathroom
Hydromassage showerhead
Rainfall showerhead
  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Down duvet
Private bathroom
Hydromassage showerhead
Rainfall showerhead
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294

What's nearby

  • University of Veracruz - 12 min walk - 0.7 miles
  • Plaza Mocambo Veracruz - 18 min walk - 1.0 mile
  • Plaza Las Americas Shopping Mall - 4 min drive - 2.3 miles
  • World Trade Center Veracruz - 5 min drive - 2.6 miles
  • Mocambo Beach - 6 min drive - 3.3 miles

Getting around

  • Veracruz Central Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Pampas Veracruz - ‬2 min walk
  • ‪Los Mandiles - ‬3 min walk
  • ‪Pollo Feliz - ‬1 min walk
  • ‪genghis house Mongolian Grill - ‬3 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk

About this property

Hotel Lois Veracruz

Family-friendly hotel near Veracruz Aquarium
At Hotel Lois Veracruz, you can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking, plus self parking (surcharge)
  • Buffet breakfast (surcharge), supervised childcare (surcharge), and beach towels
  • A 24-hour front desk, a banquet hall, and luggage storage
Room features
All 120 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Down comforters and cribs/infant beds (surcharge)
  • Hydromassage showers and free toiletries
  • 40-inch TVs with digital channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 240 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 150 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Frequently asked questions

Does Hotel Lois Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Lois Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lois Veracruz?

Valet parking is free at this property.

What time is check-in at Hotel Lois Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lois Veracruz?

Check-out is at noon.

Where is Hotel Lois Veracruz located?

This family-friendly Boca del Río hotel is located by the sea, within a 10-minute walk of Museo Agustín Lara and Playa Marti. Veracruz Aquarium and Veracruz Harbour are also within 3 mi (5 km).

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Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025

10/10 Excellent

Jose Angel Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024

6/10 Okay

Ruben

Liked: Staff & service, amenities
Disliked: Cleanliness
Had 4 rooms and 3 of them had roaches!
Stayed 2 nights in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio en general
Stayed 1 night in May 2025

6/10 Okay

Nahum

Liked: Cleanliness, staff & service, amenities
Requiere con urgencia remodelación los baños, quitar las tinas por los adultos mayores
Stayed 1 night in May 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gusto es uqe se tardaron en darme la habitacion mas de una hora, lo demas bien
Stayed 2 nights in May 2025

4/10 Poor

Julio César

Disliked: Staff & service, amenities, property conditions & facilities
Ya son instalaciones viejas y mal Servico del personal
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Liked: Cleanliness, amenities
Excelente atención
Stayed 1 night in May 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities
Muy buen trato del personal
Stayed 2 nights in Apr 2025

8/10 Good

Jahir

Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo. Tiene lo necesario para una corta estancia
Stayed 2 nights in Apr 2025

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy amable, las habitaciones son muy cómodas
Stayed 2 nights in Apr 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2025

10/10 Excellent

MIGUEL ANGEL PADILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que tuviera tina la regadera. Instalaciones, no modernas. Algunos focos fundidos en la habitación
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 3 nights in Apr 2025

8/10 Good

Andres Loyo

Liked: Cleanliness, staff & service, amenities
El servicio y atencion muy buenas. Las instalaciones en remodelacion, TV no servia y algunos focos del cuarto
Stayed 4 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Los servicios en general son más menos buenos el servicio de valet es muy bueno el Servio de abitacion malo se tardan en servirte lo que pides El cuarto es funcional pero no por lo que pagas deveria ser remodeladas El control de la pantalla es muy viejo y funciona cuando quiere Yo lo calificarlas de el 1 el 10 7
Stayed 3 nights in Mar 2025

8/10 Good

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 1 night in Mar 2025