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Hotel Lois Veracruz

Property class: 3.5

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Photo gallery for Hotel Lois Veracruz

A poolside area with lounge chairs and a building with blue walls and windows. - Hotel Lois Veracruz (Boca del Río)
A wardrobe with a mirror, a vase with flowers, and a light switch on the wall. - Hotel Lois Veracruz (Boca del Río)
A hotel room with a bed, a small round table, a chair, a desk with a mirror, and a window with curtains. - Hotel Lois Veracruz (Boca del Río)
A modern interior with a colorful mural, a purple armchair, a grey sofa, and a dining table. - Hotel Lois Veracruz (Boca del Río)
A reception area with a grey sofa, a reception desk, and a wooden wall. - Hotel Lois Veracruz (Boca del Río)
Located close to Plaza Las Americas Shopping Mall and World Trade Center Veracruz, Hotel Lois Veracruz provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink.

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a wooden desk, and a mirror.

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Costa Verde, a neighborhood in Boca del Río, Hotel Lois Veracruz is near theme parks and near the beach. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Plaza Las Americas Shopping Mall and World Trade Center Veracruz are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our Boca del Río travel guide
Map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294

What's nearby

  • Playa Marti
    5 min walk - 0.3 miles
  • University of Veracruz
    12 min walk - 0.7 miles
  • Estadio Universitario Beto Avila
    12 min walk - 0.7 miles
  • Villa del Mar Beach
    15 min walk - 0.8 miles
  • Plaza Mocambo Veracruz
    5 min drive - 1.2 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    26 min drive

Restaurants

  • Hotel Lois
    1 min walk
  • Mr. Pampas Veracruz
    2 min walk
  • El Cacharrito
    1 min walk
  • Los Mandiles
    3 min walk
  • La Parrilla Veracruzana
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Lois Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Lois Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Lois Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lois Veracruz?

Check-out is at noon.

Where is Hotel Lois Veracruz located?

This family-friendly Boca del Río hotel is located by the sea, within 3 mi (5 km) of Malecón de Veracruz, Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Veracruz Cathedral and Zócalo are also within 3 mi (5 km).

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Reviews

Hotel Lois Veracruz Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 372 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento y dedicado
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Es limpio
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
La experiencia de hospedaje estuvo bien, pero deberían mejorar el mantenimiento de instalaciones y limpieza en general.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La habitación contaba con grietas, la facturacion fue rápida.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Aceptable
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Es un hotel bastante viejo la verdad, lo único bueno es la ubicación y el personal es muy amable. De ahí en fuera la verdad no regresaría, camas muy incómodas, las toallas que te dan parecen tapetes de lo viejas que están,
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

A la llegada, batallaron para encontrar la Reservación, yó había solicitado reservacion para 2 personas y solamente estaba por una persona.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos los servicios del hotel son exelentes Ubicación para desplasarte Limpieza en general Buena atención del personal Y buen servicio para tu estacionamiento de tu carro con el personal .. y sobre todo el precio $$ es muy accesible Les doy 5 ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones huelen mal, no ponen jabón ni shampoo! Y las instalaciones son muy viejas
Stayed 1 night in Sep 2026