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Hotel Lois Veracruz

3.5 star property
Travelers enjoy turquoise waters and a sun-kissed rooftop at this seaside retreat, where children play freely while adults find their own quiet moments

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Photo gallery for Hotel Lois Veracruz

Outdoor pool, pool umbrellas, sun loungers - Hotel Lois Veracruz (Boca del Río)
Premium bedding, down comforters, in-room safe, desk - Hotel Lois Veracruz (Boca del Río)
Front of property - Hotel Lois Veracruz (Boca del Río)
Luxury Room | Premium bedding, down comforters, in-room safe, desk - Hotel Lois Veracruz (Boca del Río)
Reception - Hotel Lois Veracruz (Boca del Río)
Hotel Lois Veracruz sits by the sea with a welcoming rooftop terrace and coffee shop. Families appreciate the poolside bar while children explore the playground. Adults can visit the sauna or steam room for some quiet relaxation after a day of activities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Costa Verde, a neighborhood in Boca del Río, Hotel Lois Veracruz is near theme parks and near the beach. Zócalo and San Juan de Ulua Castle are notable landmarks and Veracruz Aquarium is a popular area attraction. Plaza Las Americas Shopping Mall and World Trade Center Veracruz are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our Boca del Río travel guide
Map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294

What's nearby

  • Playa Marti
    5 min walk - 0.3 miles
  • University of Veracruz
    12 min walk - 0.7 miles
  • Estadio Universitario Beto Avila
    12 min walk - 0.7 miles
  • Villa del Mar Beach
    15 min walk - 0.8 miles
  • Plaza Mocambo Veracruz
    5 min drive - 1.2 miles

Getting around

  • Veracruz Central Station
    14 min drive
  • General Heriberto Jara Intl. Airport (VER)
    26 min drive

Restaurants

  • Mr. Pampas Veracruz
    2 min walk
  • Hotel Lois
    1 min walk
  • Los Mandiles
    3 min walk
  • La Parrilla Veracruzana
    3 min walk
  • El Cacharrito
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Lois Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Lois Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Lois Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lois Veracruz?

Check-out is at noon.

Where is Hotel Lois Veracruz located?

This family-friendly Boca del Río hotel is located by the sea, within 3 mi (5 km) of Veracruz Aquarium, Malecón de Veracruz and Plaza Las Americas Shopping Mall. World Trade Center Veracruz and Veracruz Cathedral are also within 3 mi (5 km).

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Reviews

Hotel Lois Veracruz Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

Reviews

Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jose Angel Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Shayda

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified

6/10 Okay

Marcelino

Liked: Cleanliness
Habitaciones limpias, servicios buenos, atención regular desayuno bien. Solo tuve un detalle con la facturación, no saben facturar los servicios a pesar de que se les envió un correo con las indicaciones que solicitan.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Norma Angelica

Disliked: Cleanliness, property conditions & facilities
Hotel viejo. Sin nada actualizado.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Hector Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Instalaciones grandes y espaciosas.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SE LOS RECOMIENDO AL 100 SALUDOS
Stayed 1 night in May 2026
Verified

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
Que el desayuno sea más variado
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Prisciliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es fácil estacionar el vehículo debido a que cuenta con valer parking
Stayed 2 nights in May 2026
Verified

8/10 Good

Prisciliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta mantenimiento a la instalación, el gimnasio en malas condiciones y las habitaciones les falta modernización retirar las alfombras.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jorge Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2026
Verified

8/10 Good

Victor

Liked: Staff & service
Disliked: Amenities
El hotel ok pero las instalaciones siento que están dejadas pero cumple como buen hotel
Stayed 3 nights in May 2026
Verified

8/10 Good

ORLANDO

Liked: Cleanliness, staff & service
El bufete es muy básico y tardadompara que lo sirvan de sabor está bien pero sin mucha presentación y el lobby se ve sucio y descuidado manchas en los sillones cojines viejos para ser la 1ra impresión decepciona, ves el lobby y esperas que no te den la habitación igual de vieja y sucia, en la alberca las regaderas están picadas no sale bien el agua y sería bueno pintura en estás áreas, tiene una cascada que no encienden ahh y no hay salvavidas cerca por si alguien se está ahogando ya que una parte de la alberca es de 2mts y solo hay unos carteles llegando por la puerta del 1er piso. La atención de recepción y las chicas que hacen la habitación 10 de 10.
Stayed 1 night in May 2026
Verified

8/10 Good

Ana laura

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel está decente solo que hace falta mantenimiento al elevador y a la alberca ya que le falta mucho azulejo y no había abasto de toallas por lo que tuvimos que caminar por los pasillos mojados hasta la habitación. El desayuno está rico y los meseros muy amables y atentos.
Stayed 1 night in May 2026