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Hotel Lois Veracruz

3.5 star property
Travelers enjoy turquoise waters and a sun-kissed rooftop at this seaside retreat, where children play freely while adults find their own quiet moments

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Photo gallery for Hotel Lois Veracruz

Outdoor pool, pool umbrellas, sun loungers - Hotel Lois Veracruz (Boca del Río)
Reception - Hotel Lois Veracruz (Boca del Río)
Front of property - Hotel Lois Veracruz (Boca del Río)
Reception - Hotel Lois Veracruz (Boca del Río)
Premium bedding, down comforters, in-room safe, desk - Hotel Lois Veracruz (Boca del Río)
Hotel Lois Veracruz sits by the sea with a welcoming rooftop terrace and coffee shop. Families appreciate the poolside bar while children explore the playground. Adults can visit the sauna or steam room for some quiet relaxation after a day of activities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Boca del Río, Hotel Lois Veracruz is in the city center and near the beach. Zócalo and San Juan de Ulua Castle are notable landmarks and Veracruz Aquarium is a popular area attraction. Plaza Las Americas Shopping Mall and World Trade Center Veracruz are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our Boca del Río travel guide
Map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294

What's nearby

  • Veracruz Aquarium
    Veracruz Aquarium
    11 min drive - 2.1 miles
  • Playa Marti
    5 min walk - 0.3 miles
  • University of Veracruz
    12 min walk - 0.7 miles
  • Estadio Universitario Beto Avila
    12 min walk - 0.7 miles
  • Villa del Mar Beach
    15 min walk - 0.8 miles

Getting around

  • Veracruz Central Station
    14 min drive
  • General Heriberto Jara Intl. Airport (VER)
    26 min drive

Restaurants

  • Mr. Pampas Veracruz
    2 min walk
  • La Parrilla Veracruzana
    3 min walk
  • Hotel Lois
    1 min walk
  • Los Mandiles
    3 min walk
  • El Cacharrito
    1 min walk

About this property

Hotel Lois Veracruz

Family-friendly hotel near Veracruz Aquarium
Located close to Plaza Las Americas Shopping Mall and World Trade Center Veracruz, Hotel Lois Veracruz provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), supervised childcare (surcharge), and a front-desk safe
  • A porter/bellhop, an elevator, and beach towels
Room features
All 120 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Down comforters and cribs/infant beds (surcharge)
  • Hydromassage showers and free toiletries
  • 40-inch TVs with digital channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Frequently asked questions

Does Hotel Lois Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Lois Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Lois Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lois Veracruz?

Check-out is at noon.

Where is Hotel Lois Veracruz located?

This family-friendly Boca del Río hotel is located by the sea, within 3 mi (5 km) of Veracruz Aquarium, Malecón de Veracruz and Plaza Las Americas Shopping Mall. World Trade Center Veracruz and Veracruz Cathedral are also within 3 mi (5 km).

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Reviews

Hotel Lois Veracruz Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jose Angel Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Shayda

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

roberto

Liked: Cleanliness
Bien
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Beatriz

Disliked: Amenities, property conditions & facilities
Estubo bien
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Davo

Liked: Cleanliness, staff & service, amenities
Les falta personal
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

samuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El desayuno buffet bueno y con variedad, personal amable normal, valet parking
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities
El personal muy bien
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Misael Mondragón

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción relación precio-calidad
Stayed 1 night in Mar 2026
Verified

8/10 Good

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene estacionamiento
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Montserrat

Liked: Cleanliness, staff & service
El hotel tiene una excelente ubicación y el personal es muy amable pero las instalaciones son viejas y les falta mantenimiento… los elevadores tardan horas en moverse y son muy pequeños, el área de alberca y Lobby se ven muy viejas y descuidadas; las habitaciones son cómodas, sin embargo, me tocó en una de las que tienen puerta para comunicarse con la del lado y se escuchaba absolutamente todo… el baño olía a drenaje; solo nos dieron 2 toallas y pagamos para 4 pax, sin tapete de baño ni otras amenidades; los controles de TV no tenían pilas, cuando lo solicitamos lo llevaron inmediatamente, pero creo que no es el caso estar pidiendo todo lo que se supone que ya está.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No incluí desayuno
Stayed 2 nights in Mar 2026