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Hotel Imperial

3.0 star property
Colonial hotel with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Imperial

Balcony
Presidential Suite, City View | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Reception
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Satellite channels
Living room
Desk
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Satellite channels
Living room
Desk
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Satellite channels
Wardrobe or closet
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Shower/tub combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.0 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Veracruz Aquarium - 3 min drive - 1.6 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Hotel Imperial

Hotel near Veracruz Harbour
Take advantage of laundry facilities, a bar, and a restaurant at Hotel Imperial. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • A reception hall, a banquet hall, and a water dispenser
Room features
All guestrooms at Hotel Imperial boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial?

Self parking is free at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Located in Malecon, this hotel is within a 5-minute walk of Zócalo and Veracruz Harbour. Veracruz Aquarium is 1.6 mi (2.6 km) away. Veracruz Central Station is 8 minutes by foot.

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Hotel Imperial Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 101 out of 303 reviews
Rating 8 - Good. 85 out of 303 reviews
Rating 6 - Okay. 49 out of 303 reviews
Rating 4 - Poor. 26 out of 303 reviews
Rating 2 - Terrible. 42 out of 303 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

6/10 Okay

JANETT

Cleaning could be better.
Stayed 1 night in Apr 2025

10/10 Excellent

Rey de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

6/10 Okay

Yesenia

Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

4/10 Poor

Dionisio

Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

2/10 Terrible

oralia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

6/10 Okay

Norma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente
Stayed 8 nights in May 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único detalle por las noches mucho ruido
Stayed 1 night in May 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien sus instalaciones.
Stayed 1 night in May 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En la avitacion que me quedé olía a umedad de lo demas todo bien
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 3 nights in Apr 2025

8/10 Good

Ilzha

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es inmejorable, el precio justo, solo pediria un cambio en el colchón, es muy incómodo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo todos los servicios, buena ubicación excelente personal todo dentro de las especificaciones al comprar
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Que no tienen planta de luz para cualquier emergencia
Stayed 2 nights in Apr 2025

2/10 Terrible

Martha

Disliked: Staff & service, property conditions & facilities
el hotel deja muchísimo que desear y los cuartos estan muy pobres para el precio del hotel esta muy caro para lo que ofrecen ademas las señoritas que atienden son muy groseras, lo único bueno del hotel es su ubicación. y no cuentan con agua caliente
Stayed 1 night in Apr 2025

8/10 Good

Sebas

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho el unico detalle que tuve fue que tardaron en entregarme la habitación
Stayed 1 night in Apr 2025

2/10 Terrible

Erik Alonso

Disliked: Staff & service, amenities, property conditions & facilities
Mucho ruido (no lo mencionan en el anuncio) no se puede dormir y malos olores en las instalaciones
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente tiene aire acondicionado
Stayed 4 nights in Apr 2025

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por el diseño q tiene, lo q no m gusto fue el baño q estaba un poco sucio. Y cuando llegamos no estaba limpia nuestra habitacion.
Stayed 1 night in Mar 2025