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Hotel Gran Palmeiras

Property class: 3

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Photo gallery for Hotel Gran Palmeiras

A pool area with multiple pools, palm trees, and a view of the water. - Hotel Gran Palmeiras (Úrsulo Galván)
A beach with waves and a clear sky. - Hotel Gran Palmeiras (Úrsulo Galván)
A hotel with a series of connected buildings, each with a balcony and a tiled roof. - Hotel Gran Palmeiras (Úrsulo Galván)
A lobby with a blue sofa, a coffee table, and a tiled floor. - Hotel Gran Palmeiras (Úrsulo Galván)
A pathway leading to a building with multiple balconies and a palm tree in the background. - Hotel Gran Palmeiras (Úrsulo Galván)
Take advantage of a terrace, a garden, and a playground at Hotel Gran Palmeiras. Be sure to enjoy a meal at PALMEIRAS RESTAURANTE, the on-site family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

View all photos for Family Quadruple Room, 2 Double Beds

A hotel room with two beds, a dining table, and a TV.

Family Quadruple Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Úrsulo Galván, Hotel Gran Palmeiras is on a lake. The area's natural beauty can be seen at Chachalacas Beach and Playa Juan Ángel, while San Juan de Ulua Castle and Fototeca are cultural highlights. Traveling with kids? Consider Aquatico Inbursa and Naval Historical Museum. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa Chachalacas travel guide
Map
No. 39 Int.1 Colonia Centro, Playa de Chachalacas, Úrsulo Galván, VER, 91666

What's nearby

  • A coastal landscape with undulating sand dunes, a beach, and sparse vegetation.
    Chachalacas Beach
    17 min walk - 0.9 miles
  • A waterfront promenade with a modern hotel, palm trees, and a calm body of water.
    Veracruz Harbour
    46 min drive - 32.2 miles
  • A plaza with palm trees, a crowd of people, and historic buildings in the background.
    Veracruz Cathedral
    50 min drive - 33.1 miles
  • An aquarium with large tanks, underwater viewing areas, and illuminated fish displays.
    Veracruz Aquarium
    55 min drive - 34.3 miles
  • Plaza Las Americas Shopping Mall
    60 min drive - 46.1 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    67 min drive

Restaurants

  • Jugos El Manantial De Cardel
    10 min drive
  • Taquería Taching
    9 min drive
  • Tampico Mariscos VIP
    10 min drive
  • Antojitos Bichos
    11 min drive
  • Restaurant Tomy
    14 min drive

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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 130 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PALMEIRAS RESTAURANTE

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 130 to 200 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number GUME760903331

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Gran Palmeiras have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Gran Palmeiras pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Gran Palmeiras?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Gran Palmeiras?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Gran Palmeiras provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Gran Palmeiras located?

This family-friendly Úrsulo Galván hotel is located by the sea, 0.3 mi (0.4 km) from Chachalacas Beach, and within 12 mi (20 km) of Playa Juan Ángel and Chachalacas Dunes. Chapel of the Rosary is 12.2 mi (19.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Gran Palmeiras Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 14 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

Reviews

Verified review

10/10 Excellent

JESUS ESWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, and the staff was always friendly and willing to help
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Benjiman

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Jose

Liked: Staff & service
Swimming pool dirty, toilet not work properly, a long distance from the beach
Stayed 1 night in May 2023
Verified review

8/10 Good

Adriana Alejandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La habitación estuvo limpia, el personal fue amable Pero la alberca se veíauy sucia, y las habitaciones no son las mismas que aparecen en fotos, lo rescatable, la ubicación está excelente
Stayed 1 night in Aug 2026
Verified review

8/10 Good

JOSEFINA

Liked: Amenities, property conditions & facilities
Habitación limpia
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Ervin

Liked: Staff & service
Fue agradable
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Adriana

Disliked: Cleanliness, staff & service
Las sábanas estaban sucias. La alberca muy turbia y sucia. Nunca ha gente en recepción hay que ir a buscarlos para que atiendan. El estacionamiento insuficiente hay que avisar a recepción para que toquen en todos los cuartos y la gente salga a mover sus coches que están estorbando
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Christian

Disliked: Cleanliness, amenities
La habitación bastante descuidada, toallas sucias y viejas. El personal no del todo amable.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Octavio

Disliked: Property conditions & facilities
Hay mejores opciones en chachalacas para el precio cobrado. En general un buen lugar pero ya algo antiguo.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

FRANCISCO

Liked: Staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
cerca del rio y de la playa caminando
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, y en restaurante ofrecen comida de muy buen sazón 👌
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, amenities
Muy buen lugar, teanquilo
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Enrrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones , si quieres pasar dias sin mucho ruido ni ajetreo de la ciudad este hotel es adecuado, ademas esta cerca de la playa Chachalacas y las dunas
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo bien
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Yuri angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Hotel muy limpio, habitaciones amplias limpias, silencioso, tiene una vista bonita al río, las piscinas limpias. La cama cómoda. Un poco oculto el hotel, a 10 minutos de la playa caminando.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Muy desagradable que haya gatos en el restaurant del hotel
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

El precio de la habitación definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

La habitación fue de $1,600 la noche y definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No lo recomiendo !!! Estaba atestado de chinches!!! Me picaron más de 70 veces. Asqueroso !!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Octavio Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y centrico, lo recomiendo
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables y pudimos pasarla muy bien
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

HECTOR

El comedor tiene muy elevados los precios
Stayed 2 nights in Dec 2023