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Hotel Capri Playa

2.5 star property

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Photo gallery for Hotel Capri Playa

Triple Room | Free WiFi, bed sheets - Hotel Capri Playa (Veracruz)
Terrace/patio - Hotel Capri Playa (Veracruz)
Free WiFi, bed sheets - Hotel Capri Playa (Veracruz)
Terrace/patio - Hotel Capri Playa (Veracruz)
Outdoor pool - Hotel Capri Playa (Veracruz)
Close to Veracruz Aquarium and Veracruz Harbour, Hotel Capri Playa provides a rooftop terrace, an outdoor entertainment area, and more. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Hotel Capri Playa is in Malecon, a neighborhood in Veracruz. Naval Historical Museum and City Museum are cultural highlights, and some of the area's landmarks include Bastion of Santiago Museum and Carranza Lighthouse. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Xicotencatl, 938, Veracruz, VER, 91900

What's nearby

  • View of the Great Plaza del Malecon in the port of Veracruz Mexico
    Malecón de Veracruz
    5 min walk - 0.3 miles
  • Carranza Lighthouse
    Carranza Lighthouse
    10 min walk - 0.6 miles
  • Veracruz Aquarium
    Veracruz Aquarium
    13 min walk - 0.7 miles
  • Veracruz Harbour
    Veracruz Harbour
    15 min walk - 0.8 miles
  • Regatas Beach
    3 min walk - 0.2 miles

Getting around

  • Veracruz Central Station
    6 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Jarrita De Oro
    2 min walk
  • María Bonita Cafeteria
    3 min walk
  • Samborcito
    4 min walk
  • Da Maurizio Trattoria
    2 min walk
  • taqueria marlen
    2 min walk

About this property

Hotel Capri Playa

Hotel near Veracruz Harbour
Close to Veracruz Aquarium, Hotel Capri Playa provides amenities like a rooftop terrace and an outdoor entertainment area. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a vending machine
Room features
All guestrooms at Hotel Capri Playa boast comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch Smart TVs with Netflix, streaming services, and digital channels

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Hotel Mar y Tierra Veracruz
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,009 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Capri Playa have a pool?

Yes, this property has an outdoor pool.

Is Hotel Capri Playa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Capri Playa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Capri Playa?

Check-out is at 1:00 PM.

Where is Hotel Capri Playa located?

Located in Malecon, this hotel is within a 15-minute walk of Regatas Beach and Veracruz Aquarium. Veracruz Harbour is 0.9 mi (1.4 km) away. Veracruz Central Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Capri Playa Reviews

7.6

Good

7.4

Cleanliness

7.0

Amenities

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 20 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 10 out of 88 reviews

Reviews

Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, cleaned rooms and very close to the Zocalo de Veracruz
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Xiomara Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property late at night, was still greeted by friendly staff. The price was great for 2 nights. Property had A/C and it was just perfectly. Overall can’t complaint.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Herlinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive early and did not let us check in, at 3:pm the rooms were not ready to check in, they were ready until 4:30. The pool was not in the building, it was across the street, and it was too cold, the bathroom had a leak and in the morning it was flooded, there was a big roach.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Leonardo

Disliked: Cleanliness
No me gustó porque olía mucho a humedad y nunca encontré la alberca no me atrevería a no recomendar pero para mí no volvere
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

wiliam de jesus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo está muy bien solo revisen que no todas la.habitaciones tienen frigobar y en cuanto al personal no me gusta que entraron cuando yo estaba en el cuarto no deberían entrar ya que no saben si estás con ropa o desnudos
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Habitación limpia, pero la presión del agua de la ducha era muy poca y costaba ducharse
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cumple con su función
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Dahara

Un buen lugar para llegar a descansar, la atención del personal bien, el precio me fue muy accesible, sólo qué habemos personas que aunque vayamos a la playa y que sabemos que es un lugar con mucho calor, sí requerimos del agua caliente, (no tibia). También porque habemos personas que llevamos niños, y no estamos acostumbrados a utilizar todo el tiempo el agua fría, o tibia (tirándole a fría). En cuanto a la limpieza también muy bien, sólo que sino estás fuera de la habitación a cierta hora, tienes que apresurarte a salirte para que puedan limpiar, sino ya no lo hacen. Me parece que no hay personal que estén en constante limpieza (o tal vez me equivoque y no me percaté del personal), cómo en otros hoteles. Sin embargo, es un buen lugar.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Yesica

Liked: Cleanliness, amenities, property conditions & facilities
Lo malo esk son dos hoteles están de frente pero si t toca del lado k no tiene la alberca tienes k pasar la calle para entrar al otro hotel para poder entrar a la alberca eso no me gustó y si kieres jugas el billar k tienen tienes k dejar tu credencial para k t lo puedan prestar y una de las recepcionista es bien mala onda si mandas a tus niños a pedir la contraseña del wifi o a preguntar algo les contesta enojada y la alberca y el billar son solo de 8 a 8 estrictamente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities
Todo muy bien el personal las instalaciones solo un detalle en la regadera pero nada q no se supere jajaja pero de ahí todo bien y otro detalle en q ofrecen café pero no hay vasos para tomarlo jajaja
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vanessa

Liked: Staff & service
El aire no fue suficiente y las instalaciones les falta mantenimiento
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel cercas de la playa, muy comodo y limpio fue muy placentero la estancia ahi.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Denisse

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy viejas, la habitación estaba medio sucia, las llaves de las regadera no sirven y hacen un ruido insoportable, no te dan la clave de WiFi, se escucha el ruido externo, alguna persona empleada del lugar trató de abrir la puerta mientras estábamos en la habitación, cuando se dio cuenta que seguíamos ahí solo mencionó que se había equivocado de habitación. La atención del personal de recepción es sumamente deficiente y agresivo. Fue la peor experiencia que he recibido al hospedarme, definitivamente no volveré.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Me he hospedado en hoteles con cuartos igual de pequeños pero este estaba horrible, todo descuidado y sucio. Las cobijas estaban manchadas. Y para colmo no tenían internet y se le pidió a la recepcionista y ella toda mal encarada, no nos daba solución, muy pésimo servicio. Lo único rescatable era que estaba cerca del malecón. Muy horrible experiencia y sobre todo por la recepcionista que me atendió .
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities
Internet no sirve Se va la luz Y las sabanas pican
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Martha Elba

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
La habitación estaba sucia y la ropa de cama con mal aspecto .se veía muy percudida . Los colchones tienen un protector de plástico que es muy incómodo . La ubicación está muy céntrica .
Stayed 1 night in Nov 2025
Verified

6/10 Okay

viviana

Liked: Cleanliness
No servía la llave del agua caliente y me dieron un rollo de papel de baño en mi habitación que era triple
Stayed 1 night in Oct 2025
Verified

8/10 Good

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio realmente fue bueno, a 5 minutos del malocon... El trato fue bueno.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rosa Isela

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Más que nada la limpieza del lugar y el baño todo el tiempo oliendo mal, como a caño
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities
La habitación mela entregaron 1hora después del horario de entrada, el wifi nunca funcionó bien y la habitación estaba descuidada
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aminadad

Liked: Cleanliness, staff & service
Di muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gustavo Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato amable y muy limpio me agrado
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service
Muy agradable y cèntrico
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Disliked: Amenities
En general bien sobre todo la limpieza solo el tema del internet y la tv que tenía fallas pero en general bien
Stayed 2 nights in Sep 2025