See all properties

Hotel Capri Playa

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Capri Playa

A hotel room with two beds, a TV mounted on the wall, and a red accent wall. - Hotel Capri Playa (Veracruz)
A pink building with a tiled patio, outdoor seating, and a door marked with the number 201. - Hotel Capri Playa (Veracruz)
A room with a tiled wall, a wooden door, and a tiled floor. - Hotel Capri Playa (Veracruz)
A hallway with a patterned floor, potted plants, a microwave, and a staircase leading to another room. - Hotel Capri Playa (Veracruz)
A multi-level building with a swimming pool, balconies, and a covered area with chairs. - Hotel Capri Playa (Veracruz)
Close to Veracruz Harbour, Hotel Capri Playa provides amenities like a rooftop terrace and an outdoor entertainment area. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a bathroom with a sink, and a mirror.

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near the beach, Hotel Capri Playa is in Malecon, a neighborhood in Veracruz. Naval Historical Museum and City Museum are cultural highlights, and some of the area's landmarks include Bastion of Santiago Museum and Carranza Lighthouse. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Xicotencatl, 938, Veracruz, VER, 91900

What's nearby

  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    5 min walk - 0.3 miles
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    10 min walk - 0.6 miles
  • A waterfront promenade with a modern hotel, palm trees, and a calm body of water.
    Veracruz Harbour
    12 min walk - 0.7 miles
  • An aquarium with large tanks, underwater viewing areas, and illuminated fish displays.
    Veracruz Aquarium
    13 min walk - 0.7 miles
  • A plaza with palm trees, a crowd of people, and historic buildings in the background.
    Veracruz Cathedral
    15 min walk - 0.8 miles

Getting around

  • Veracruz Central Station
    6 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Jarrita De Oro
    2 min walk
  • Samborcito
    4 min walk
  • Tortas Perico
  • Fussion Restaurante&Taller
    6 min walk
  • Hot Dogs “La Tía”
    4 min walk

Similar properties

Front of property
Hotel Mar y Tierra Veracruz
Malecon
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,015 reviews
Hotel Mar y Tierra Veracruz
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Capri Playa have a pool?

Yes, this property has an outdoor pool.

Is Hotel Capri Playa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Capri Playa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Capri Playa?

Check-out is at 1:00 PM.

Where is Hotel Capri Playa located?

Located in Malecon, this hotel is within a 15-minute walk of Regatas Beach and Veracruz Harbour. Malecón de Veracruz and Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz are also within 10 minutes. Veracruz Central Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Capri Playa Reviews

7.6

Good

7.4

Cleanliness

6.8

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 99 reviews
Rating 8 - Good. 16 out of 99 reviews
Rating 6 - Okay. 22 out of 99 reviews
Rating 4 - Poor. 8 out of 99 reviews
Rating 2 - Terrible. 11 out of 99 reviews

Reviews

Verified review

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, cleaned rooms and very close to the Zocalo de Veracruz
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Xiomara Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property late at night, was still greeted by friendly staff. The price was great for 2 nights. Property had A/C and it was just perfectly. Overall can’t complaint.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition not working properly,towell dirty ong and bed berry bad condition the matrees stay close to the poll and the guess stay to 4 am drinking and music loud can rest nothing not recommend for family but if you like to not rest is ok for you. Sorry but never again stay
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Herlinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive early and did not let us check in, at 3:pm the rooms were not ready to check in, they were ready until 4:30. The pool was not in the building, it was across the street, and it was too cold, the bathroom had a leak and in the morning it was flooded, there was a big roach.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Jose luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca muy sucia
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Luz crucita

No me gustó habitaciones muy pequeñas baños muy chiquitos alberca sin reglamentos no te dan cobijas y su ropa de blancos nada aceptable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y esta cerca del mar
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

olga janet

Disliked: Cleanliness, staff & service, amenities
La atención del personal terrible
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, económico y mucha atención del personal , excelente ubicación .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y el personal excelente
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Leonardo

Disliked: Cleanliness
No me gustó porque olía mucho a humedad y nunca encontré la alberca no me atrevería a no recomendar pero para mí no volvere
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

wiliam de jesus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo está muy bien solo revisen que no todas la.habitaciones tienen frigobar y en cuanto al personal no me gusta que entraron cuando yo estaba en el cuarto no deberían entrar ya que no saben si estás con ropa o desnudos
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Habitación limpia, pero la presión del agua de la ducha era muy poca y costaba ducharse
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Luis eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cumple con su función
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

jorge

Liked: Cleanliness
Buenas limpieza pasillo chico personal no dedicado
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dahara

Un buen lugar para llegar a descansar, la atención del personal bien, el precio me fue muy accesible, sólo qué habemos personas que aunque vayamos a la playa y que sabemos que es un lugar con mucho calor, sí requerimos del agua caliente, (no tibia). También porque habemos personas que llevamos niños, y no estamos acostumbrados a utilizar todo el tiempo el agua fría, o tibia (tirándole a fría). En cuanto a la limpieza también muy bien, sólo que sino estás fuera de la habitación a cierta hora, tienes que apresurarte a salirte para que puedan limpiar, sino ya no lo hacen. Me parece que no hay personal que estén en constante limpieza (o tal vez me equivoque y no me percaté del personal), cómo en otros hoteles. Sin embargo, es un buen lugar.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Indra

Liked: Cleanliness
El persona prepotente y nada amable.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Hugo Francisco

Disliked: Cleanliness, staff & service, amenities
Ni siquiera nos recibieron el check in , el hotel nada que ver con las fotos y el personal no es amable
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Yesica

Liked: Cleanliness, amenities, property conditions & facilities
Lo malo esk son dos hoteles están de frente pero si t toca del lado k no tiene la alberca tienes k pasar la calle para entrar al otro hotel para poder entrar a la alberca eso no me gustó y si kieres jugas el billar k tienen tienes k dejar tu credencial para k t lo puedan prestar y una de las recepcionista es bien mala onda si mandas a tus niños a pedir la contraseña del wifi o a preguntar algo les contesta enojada y la alberca y el billar son solo de 8 a 8 estrictamente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities
Todo muy bien el personal las instalaciones solo un detalle en la regadera pero nada q no se supere jajaja pero de ahí todo bien y otro detalle en q ofrecen café pero no hay vasos para tomarlo jajaja
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Vanessa

Liked: Staff & service
El aire no fue suficiente y las instalaciones les falta mantenimiento
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel cercas de la playa, muy comodo y limpio fue muy placentero la estancia ahi.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Denisse

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy viejas, la habitación estaba medio sucia, las llaves de las regadera no sirven y hacen un ruido insoportable, no te dan la clave de WiFi, se escucha el ruido externo, alguna persona empleada del lugar trató de abrir la puerta mientras estábamos en la habitación, cuando se dio cuenta que seguíamos ahí solo mencionó que se había equivocado de habitación. La atención del personal de recepción es sumamente deficiente y agresivo. Fue la peor experiencia que he recibido al hospedarme, definitivamente no volveré.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Me he hospedado en hoteles con cuartos igual de pequeños pero este estaba horrible, todo descuidado y sucio. Las cobijas estaban manchadas. Y para colmo no tenían internet y se le pidió a la recepcionista y ella toda mal encarada, no nos daba solución, muy pésimo servicio. Lo único rescatable era que estaba cerca del malecón. Muy horrible experiencia y sobre todo por la recepcionista que me atendió .
Stayed 2 nights in Nov 2025