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Hotel Baluarte

Property class: 3

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Photo gallery for Hotel Baluarte

A swimming pool with a pergola, lounge chairs, and umbrellas. - Hotel Baluarte (Veracruz)
A hotel lobby with a reception desk, a chandelier, a round table with a plant, and black leather sofas. - Hotel Baluarte (Veracruz)
A gym with cardio machines, a stationary bike, and a treadmill. - Hotel Baluarte (Veracruz)
An outdoor seating area with tables and chairs, surrounded by potted plants and a decorative wall. - Hotel Baluarte (Veracruz)
A hotel lobby with a central elevator, surrounded by outdoor seating with chairs and tables, and potted plants. - Hotel Baluarte (Veracruz)
Near Veracruz Cathedral and Zócalo, Hotel Baluarte provides a terrace, a garden, and a bar. The on-site international cuisine restaurant, El Polvorin, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Double Room

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Malecon, a neighborhood in Veracruz, Hotel Baluarte is near a train station. Naval Historical Museum and City Museum are cultural highlights, and some of the area's attractions include Centro Cultural Atarazanas and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Veracruz travel guide
Map
Francisco Canal n 265 and 16 de Sept., Col. Faros, Veracruz, VER, 91709

What's nearby

  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    3 min walk - 0.2 miles
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    3 min walk - 0.2 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    5 min walk - 0.3 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    7 min walk - 0.4 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    7 min walk - 0.4 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Gran Café de la Parroquia
    5 min walk
  • Jochos De La Naval
    2 min walk
  • Bar Titos
    7 min walk
  • Pollo Feliz
    1 min walk
  • Plaza gastronómica el refugios del pescador
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Polvorin

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Baluarte have a pool?

Yes, this property has an outdoor pool.

Is Hotel Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Baluarte?

Check-in start time: 3 PM; Check-in end time: 3:30 PM.

What time is check-out at Hotel Baluarte?

Check-out is at 1 PM.

Where is Hotel Baluarte located?

Located in Malecon, this hotel is within a 10-minute walk of Bastion of Santiago Museum, Veracruz Harbour, and Zócalo. Monument to the Veracruz Heros and Centro Cultural Atarazanas are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Baluarte Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean .close to good restaurants,
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

The room was clean,
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Disliked: Staff & service
The property is very nice, old but they keep it nice and clean. Front desk personal ok, a little more friendly could be nice. Missing a coffee maker and servi
Stayed 9 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area A good breakfast was available
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

X
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para alojar e en Veracruz. A 2 cuadras de la parroquia y malecón . Además de que está muy seguro
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente me agrado
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
El internet no es bueno y las instalaciones no son como aparece en las fotos
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena impresión al llegar, el baño no es muy cómodo, da la impresión de baños de hoteles más baratos
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones céntricas, confortables. No se necesita mas
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es funcional aunque un poco venido a menos. El mobiliario de la habitación es insuficiente. El trato del personal es correcto pero frío (¡lo único con esa temperatura en Veracruz!)
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel aceptable contraté 2 habitaciones pero en una de ellas había muchas hormigas, me cambiaron de habitación y estuvo peor el asunto ese cuarto tenía hormigas y otros bichitos en las paredes, como había alquilado 2 noches esa noche ya no me cambiaron la habitación porque ya había ocupado los servicios, pero al siguiente día nos volvieron a cambiar la habitación y ya todo estuvo bien. Buen hotel, accesible, el buffet lo siento pobre en cuanto a alimentos para lo que pagas por persona, pero pues compensa que el personal en general es muy atento y servicial.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento sucio limpieza en habitaciones
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la habitacion estaba limpia, me toco estacionamiento cubierto, no tuvimos ningun contratiempo, hotel centrico el aire acondicionado muy eficiente
Stayed 2 nights in Aug 2026