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Hotel Baluarte

3.0 star property
Travelers cool off in the outdoor pool and unwind in the spa tub at this peaceful retreat, where international cuisine awaits just steps from their rooms

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Photo gallery for Hotel Baluarte

Outdoor pool - Hotel Baluarte (Veracruz)
Reception - Hotel Baluarte (Veracruz)
Porch - Hotel Baluarte (Veracruz)
Gym - Hotel Baluarte (Veracruz)
Property amenity - Hotel Baluarte (Veracruz)
Hotel Baluarte in Malecon offers a quiet escape with a spa tub, outdoor pool, and sun loungers. Stroll to Zocalo and Veracruz Harbour or relax in the garden. El Polvorin serves international dishes, and free WiFi keeps you connected. Guests praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi

Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • 25 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior

Desk, free WiFi

Room Superior

  • 25 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Single Room Standard

Desk, free WiFi

Single Room Standard

  • 18 sq m
  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Malecon, a neighborhood in Veracruz, Hotel Baluarte is near a train station. Naval Historical Museum and City Museum are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Centro Cultural Atarazanas. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Veracruz travel guide
Map
Francisco Canal n 265 and 16 de Sept., Col. Faros, Veracruz, VER, 91709

What's nearby

  • View of the Great Plaza del Malecon in the port of Veracruz Mexico
    Malecón de Veracruz
    3 min walk - 0.2 miles
  • Naval Historical Museum
    Naval Historical Museum
    3 min walk - 0.2 miles
  • Veracruz Harbour
    Veracruz Harbour
    7 min walk - 0.4 miles
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    7 min walk - 0.4 miles
  • Veracruz Cathedral
    Veracruz Cathedral
    7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station
    15 min walk
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Gran Café de la Parroquia
    5 min walk
  • Restaurant "El condimento" del Hotel Emporio
    5 min walk
  • Jochos De La Naval
    2 min walk
  • Plaza gastronómica el refugios del pescador
    6 min walk
  • Antojitos "Tere
    5 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Polvorin

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Baluarte have a pool?

Yes, this property has an outdoor pool.

Is Hotel Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Baluarte?

Check-in start time: 3 PM; Check-in end time: 3:30 PM.

What time is check-out at Hotel Baluarte?

Check-out is at 1 PM.

Where is Hotel Baluarte located?

Located in Malecon, this hotel is within a 5-minute walk of Bastion of Santiago Museum and Malecón de Veracruz. Veracruz Harbour and Zócalo are also within 10 minutes. Veracruz Central Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Baluarte Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Olivia

The room was clean,
Stayed 2 nights in May 2025
Verified

6/10 Okay

Arturo

Disliked: Staff & service
The property is very nice, old but they keep it nice and clean. Front desk personal ok, a little more friendly could be nice. Missing a coffee maker and servi
Stayed 9 nights in Sep 2025
Verified

4/10 Poor

Bertha Alisia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area A good breakfast was available
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Nice place.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Melissa Stephanie

Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Eluminio

Liked: Cleanliness, staff & service, amenities
Everything ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eduardo Armin

X
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified

8/10 Good

Carlos Leopoldo

Liked: Cleanliness, amenities, property conditions & facilities
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Rosario

Liked: Room comfort
Disliked: Staff & service

What a disappointment

It was a pity our stay in this hotel. We had stayed a long time ago and never had an issue here. However, this time the staff was not welcoming, incredibly rude and did not understand a sensitive situation regarding my niece, who is a minor.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguridad y ubicación
Stayed 4 nights in May 2026
Verified

2/10 Terrible

German

Liked: Cleanliness, property conditions & facilities
La atención en la recepción al llegar fue fría al igual que la de un mesero que nos tocó, lento por cierto, a la hora del desayuno. El único que fue amable fue el Bell boy a nuestra llegada.
Stayed 1 night in May 2026
Verified

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena y limpias las habitaciones y el estacionamiento es amplio aunque las habitaciones si llegan los ruidos de al rededor
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy cerca del malecon y de varios atractivos. Habitaciones amplias, cómodas y muy limpias.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien recomiendo
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia,personal amable,
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Tiene buena ubicación pero me tocó una persona en recepción poco capas
Stayed 2 nights in May 2026
Verified

8/10 Good

Rosamel Andrés Cotroneo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen estacionamiento, restaurante caro y comida de mala calidad. Recepcionista con mal nivel de servicio hacia los clientes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación (y muy segura). Instalaciones impecables. Buena atención por parte del personal. Excelente atencion por parte de las chicas de la limpieza. El estacionamiento diez de diez en dimensiones y accesos. Piscina muy bien.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen desayuno, buena estáncia
Stayed 3 nights in Apr 2026