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Hotel Acapulco

Property class: 2.5

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Photo gallery for Hotel Acapulco

A bedroom with a bed, a desk with a chair, a television, and a window with curtains. - Hotel Acapulco (Veracruz)
A lobby with a staircase, a wooden reception desk, a television, and framed pictures on the wall. - Hotel Acapulco (Veracruz)
A building with a sign that reads "HOTEL ACAPULCO" and three words below: "GARAGE," "ECONOMICO," and "FAMILIAR." - Hotel Acapulco (Veracruz)
A waiting area with chairs, a potted plant, and a window with a view of the street. - Hotel Acapulco (Veracruz)
A corridor with white walls, tiled floor, and doors on both sides. - Hotel Acapulco (Veracruz)
Near Veracruz Harbour, Hotel Acapulco provides everything you need. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room

A bedroom with a bed, a desk with a chair, a television, and a window with curtains.

Economy Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with orange curtains.

Standard Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three single beds, each with a wooden headboard and white bedding.

Standard Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Room

A room with a bed, a window with red curtains, and an air conditioning unit on the wall.

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Salvador Díaz Mirón, a neighborhood in Veracruz, is home to Hotel Acapulco. Bastion of Santiago Museum and Monument to the Veracruz Heros are local landmarks, and the area's natural beauty can be seen at Veracruzano Coral Reef System National Park and Parque Recreativo Cri-Cri. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Calle Virgilio Uribe 1327, Veracruz, VER, 91700

What's nearby

  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    17 min walk - 0.9 miles
  • Plaza Acuario with a tiled roof, arched windows, and a sign.
    Veracruz Aquarium
    18 min walk - 1.0 mile
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    4 min drive - 1.0 mile
  • UNIMEX Mexican University Veracruz
    8 min walk - 0.5 miles
  • Benito Juarez Auditorium
    17 min walk - 0.9 miles

Getting around

  • Veracruz Central Station
    7 min drive
  • General Heriberto Jara Intl. Airport (VER)
    21 min drive

Restaurants

  • Pizza Hut Diaz Mirón
    4 min walk
  • Subway
    1 min walk
  • Antonjitos Lupita
    5 min walk
  • La quinta tlacotalpeña
    4 min walk
  • antojitos luisa
    2 min walk

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Acapulco?

Check-out is at noon.

Where is Hotel Acapulco located?

Located in Salvador Díaz Mirón, this hotel is within 1 mi (2 km) of Parque Zamora and Veracruz Harbour. UNIMEX Mexican University Veracruz and Teatro de la Reforma are also within 15 minutes. Veracruz Central Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Acapulco Reviews

6.6

7.2

Cleanliness

6.8

Amenities

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 118 reviews
Rating 8 - Good. 26 out of 118 reviews
Rating 6 - Okay. 19 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 28 out of 118 reviews

Reviews

Verified review

10/10 Excellent

Kawamura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Nov 2023
Verified review

8/10 Good

yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias
Stayed 1 night in May 2026
Verified review

8/10 Good

Esther Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue amable
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

DANIEL MENDOZA

Liked: Cleanliness, staff & service, property conditions & facilities
Aire acondicionado
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Maylen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía clima la habitación Pagué y cuando la vi era una habitación horrible, opté por buscar otro hotel, y ya no me regresaron mi dinero y ni siquiera dormí ahí
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRECIOS ACCESIBLES SINCERAMENTE SI VAS EN TEMA DE TRABAJO, SI VAS CON FAMILIA NO ES MUY APTO PORQUE NO TIENE ALBERCA, SUGERIRIA UN ESTACIONAMIENTO MAS AMPLIO, EN TERMINOS GENERALES ESTA ACEPTABLE.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico y buen precio
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Rodrigo

Liked: Staff & service
Nada mal por el precio
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Edson

Disliked: Staff & service
No hicieron efectiva la reservación. Personal se desentendió y solo dijeron que se cancelara directamente con ustedes porque no habían recibido ninguna reservación de parte de ustedes. No hicieron ningún cargo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacioso, Comodo, limpio y las personas que atienden muy amables Definitivamente voy a volver
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Jair

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sucia, las sabanas tenían manchas amarillas, los muebles tenían cabellos y rastros de comida
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Esperanza

La reservación que hize por Expedia nunca se informó al hotel. Llegué y volví a pagar
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness
Habitación limpia. El internet no es tan bueno
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Alejandro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mucho ruido toda la noche de la calle y de recepción con una campanita que tienen y del teléfono, los colchones muy acabados necesitan renovar, nunca más me vuelvo a hospedar en ese hotel
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

katterine

Liked: Cleanliness
Disliked: Amenities
Aunque el hotel está sencillo pero nos.parecio muy limpio la recepción super bien, y amables, los únicos inconvenientes es que había mucho ruido obvio era carnaval, y nada que unos tapones de oído no resolvieran, pero algo que si me pareció inaceptable fue que nos robaron un pantalón nuevo de hombre al momento de hacer servicio a la habitación
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Muy amable el personal
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ramon

La habitación, bien ; el trato personal muy bien; volvería a hospedarme en ese hotel
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service, amenities
Todo bien lo único malo no había agua caliente
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Limpio impecables las instalaciones
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Rafael Mendoza

Disliked: Cleanliness
El personal es poco amable si pueden quedarse en otro hotel se los recomiendo no se deje guiar por el precio hay mejores y al mismo precio
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Abinadad Abizai

Liked: Staff & service
Disliked: Cleanliness, amenities
Poco limpias las instalaciones y mucho ruido en todo momento por parte de inquilinos sin que el hotel hiciera algo. La atención por parte de recepción fue lo más destacable.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Edher

Disliked: Amenities, property conditions & facilities
El precio de las habitaciones es elevado por los servicios que ofrecen, hay poca privacidad en los baños ya que cuenta con ventanas para ventilación pero estas dan hacia los pasillos donde los huéspedes pasan. Durante mi estancia las sábanas con las que recibí la habitación contaban con quemadura de cigarro.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan reservación

Reserve la habitación y me dijeron que ya tenían ocupada no me hicieron válida la reservación
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
El hitel cumple con su funcion,
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Sindy Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Llegamos al hotel y no nos dieron habitación por qué ya la había vendido pésimo servicio
Stayed 1 night in Mar 2025