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Hilton Garden Inn Boca del Rio Veracruz

3.5 star property
On beach with outdoor pool, near Plaza Las Americas Shopping Mall

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Photo gallery for Hilton Garden Inn Boca del Rio Veracruz

Outdoor pool, sun loungers
Suite, 1 King Bed, Balcony, Ocean View (Master) | Premium bedding, in-room safe, desk, free WiFi
Reception
Lobby sitting area
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
Free bottled water
  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, in-room safe, desk, free WiFi

Room, Accessible

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
Free bottled water
  • City view
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, City View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
Free bottled water
  • City view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
Free bottled water
  • Ocean view
  • 20.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Master)

Suite, 1 King Bed, Balcony, Ocean View (Master) | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed, Balcony, Ocean View (Master)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, City View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
Free bottled water
  • City view
  • 20.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
  • City view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299

What's nearby

  • University of Veracruz - 13 min walk - 0.7 miles
  • Plaza Mocambo Veracruz - 18 min walk - 1.0 mile
  • Plaza Las Americas Shopping Mall - 3 min drive - 1.2 miles
  • World Trade Center Veracruz - 3 min drive - 1.4 miles
  • Mocambo Beach - 5 min drive - 2.1 miles

Getting around

  • Veracruz Central Station - 18 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Nutribionicos - ‬5 min walk
  • ‪Vatra - Cocina de humo - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk
  • ‪Los Giros - ‬4 min walk
  • ‪Quekas Chili - ‬3 min walk

About this property

Hilton Garden Inn Boca del Rio Veracruz

Hotel near Veracruz Aquarium
Consider a stay at Hilton Garden Inn Boca del Rio Veracruz and take advantage of a grocery/convenience store, a garden, and laundry facilities. The on-site restaurant, The Garden Grill, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 108 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,165 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 1 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from May 26 2025 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 199 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Boca Del Rio Veracruz
Hilton Garden Inn Hotel Boca Del Rio Veracruz
Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
Hilton Garden Inn Boca Rio Veracruz Hotel
Hilton Garden Inn Boca Rio Veracruz Boca del Rio
Hilton Garden Inn Boca Rio Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hilton Garn Boca l Veracruz M
Hilton Boca Veracruz Boca
Hilton Garden Inn Boca del Rio Veracruz Hotel
Hilton Garden Inn Boca del Rio Veracruz Boca del Río
Hilton Garden Inn Boca del Rio Veracruz Hotel Boca del Río

Frequently asked questions

Does Hilton Garden Inn Boca del Rio Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hilton Garden Inn Boca del Rio Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Garden Inn Boca del Rio Veracruz?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Boca del Rio Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Boca del Rio Veracruz?

Check-out is at noon.

Where is Hilton Garden Inn Boca del Rio Veracruz located?

Nestled on the beach, this Boca del Río hotel is 0.4 mi (0.6 km) from Big Bola Casino and 2.9 mi (4.6 km) from Veracruz Aquarium. University of Veracruz and Plaza Mocambo Veracruz are also within 1 mi (2 km).

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Hilton Garden Inn Boca del Rio Veracruz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 😉
Stayed 1 night in Apr 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 2 nights in Apr 2025

10/10 Excellent

Omán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Brenda Mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Adame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Had no shampoo, hair dryer, iron, iron board nor water. Called to ask for the items and took two calls and over an 1hr to receive part of the items
Stayed 3 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strictly Business

Overall good but the hotel was under repair / construction with no access to the ocean or pool/hot tub. Friendly staff
Stayed 4 nights in Feb 2025

6/10 Okay

Pedro

Liked: Staff & service, amenities, property conditions & facilities
We liked pool and beach, overall areas clean. Restaurant service. We received room without window view and faucet not working, however it was fixed after some time. Good location friendly personnel, lack supervisory
Stayed 2 nights in Mar 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto
Stayed 1 night in Jan 2025

8/10 Good

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach. The pool needs a little cleaning. Our room wasn't ready when we arrived so it took like 45min for it to get cleaned. Felt like they were in a rush and left some dirty soap and used water bottles behind. So that made me feel like it wasn't disinfected properly. We had ocean view room but the windows are pretty dirty as well. But overall we still give it a 5 🌟.
Stayed 2 nights in Mar 2025

8/10 Good

Roberto S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Angel and Minerva are excellent employees. Beach is not easily accessible but the hotel does have a nice area with grass to kick back and watch the gulf waves. The hotel ran out of hot water one night.
Stayed 6 nights in Dec 2024

10/10 Excellent

JESUS CONCEPCION

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Jan 2025

6/10 Okay

Ady

Disliked: Amenities, property conditions & facilities
I like the location but dislike the fact that the pool was dirty. It was my first time staying at this property wanted to give it a try, since I always come visit my dad at least ones a year. I always stay at the Fiesta Inn. Most likely won’t change my stay next time I come to Veracruz.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2024

8/10 Good

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The supervisor’s professionalism to solve problems.
Stayed 3 nights in Jan 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 2 nights in Sep 2024

8/10 Good

GRACIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a property near from many attractons. Some old conditions. Black out curtains need to be replaced. Very nice staff.
Stayed 2 nights in Oct 2024

8/10 Good

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my staying at the hotel. The staff were super kind and attentive. Room service was amazing. Though, I consider the gym area should be improved. There was no AC and the machines were not working. I paid for a sea view, and I was not able to open the window nor see, due to the window was dirty.
Stayed 1 night in Nov 2024

8/10 Good

LUIS FERNANDO RENDON

Liked: Cleanliness, amenities, property conditions & facilities
Vvvvvvvvvv
Stayed 2 nights in Nov 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Lack of building maintenance, small nothing major , but for example paint in balcony area of my suite was pelting off , big time , walls where falling off , I got videos , windows where not clean in that area . I got the most expensive room . And I was disappointed. Talk to front desk . We know is all we can do …….
Stayed 2 nights in Jan 2025

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk don’t know their own policies. I was informed that my wife was able to get a key of the room before I arrived to the hotel ( since my flight was delayed and she arrived before I did) with a copy of my ID but when she arrived they told her no They were painting the building and they splashed my car with paint. Shower enclosure leaks water all over the room Internet at room doesn’t work so I wasn’t able to use TV (Netflix, utube, etc). When I reported it they didn’t care I found a few roaches in the bathroom Ignacio (don’t know his role at the hotel) has no education whatsoever interrupts conversations and has very poor customer service skills I can keep going but I don’t think it’s going to make a difference. I stayed at your hotel twice a year (I visit from US) but it’s time for me to start looking for a new place to stay next time I’ll visit Boca del Rio Kudos to the bellboys. They are the only ones with great customer service skills!
Stayed 5 nights in Mar 2025