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Four Points by Sheraton Veracruz

Property class: 3.5

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Photo gallery for Four Points by Sheraton Veracruz

A rooftop pool area with wooden steps, lounge chairs, and a pergola structure. - Four Points by Sheraton Veracruz (Boca del Río)
A hotel room with a bed covered in white, a wooden floor, and a wall-mounted TV. - Four Points by Sheraton Veracruz (Boca del Río)
A multi-story hotel with a modern design, featuring a prominent sign and multiple balconies. - Four Points by Sheraton Veracruz (Boca del Río)
A gym with multiple treadmills, a TV screen displaying "FOUR POINTS BY SHERATON," and large windows offering a view of the outdoors. - Four Points by Sheraton Veracruz (Boca del Río)
A spacious dining area with multiple tables and chairs, a second-floor balcony with chairs, and a large window with a view. - Four Points by Sheraton Veracruz (Boca del Río)
Consider a stay at Four Points by Sheraton Veracruz and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Balcony, City View

A hotel room with two beds, a desk with a coffee maker, a chair, and a TV.

Room, 2 Double Beds, Balcony, City View

9.0 out of 10
Wonderful
(70 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

A hotel room with a bed, a desk, a chair, a sofa, and a TV mounted on the wall.

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, City View

A hotel room with a large bed, a chair, a desk with a coffee maker, and a window with sheer curtains.

Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

A hotel room with a TV, a sofa, a desk, a chair, and a red rug.

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

A hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, a desk with a chair, and a bed.

Room, 1 King Bed, Balcony, Partial Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE CITY VIEW

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

DOUBLE GUEST ROOM CITY VIEW

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony, City View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near the beach, Four Points by Sheraton Veracruz is in Jardines del Virginia, a neighborhood in Boca del Río. Museo Agustín Lara and Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz are local landmarks, and the area's natural beauty can be seen at Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Wax Museum and Foro Boca are also worth visiting. Visit our Boca del Río travel guide
Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Plaza Mocambo Veracruz
    7 min walk - 0.4 miles
  • University of Veracruz
    8 min walk - 0.5 miles
  • Plaza Las Americas Shopping Mall
    6 min drive - 1.4 miles
  • World Trade Center Veracruz
    7 min drive - 1.7 miles
  • Andamar Lifestyle Center
    7 min drive - 1.7 miles

Getting around

  • Veracruz Central Station
    19 min drive
  • General Heriberto Jara Intl. Airport (VER)
    26 min drive

Restaurants

  • Gran Café de la Parroquia
    3 min walk
  • Starbucks
    3 min walk
  • Boston's Veracruz
    6 min walk
  • McDonald's
    8 min walk
  • Sirloin Grill & Bar
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Veracruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Four Points by Sheraton Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Four Points by Sheraton Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Veracruz?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Veracruz located?

Located in Jardines del Virginia, this spa hotel is within 1 mi (2 km) of University of Veracruz, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Plaza Mocambo Veracruz and Casino Codere Boca del Río are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Veracruz Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and all the personnel was kind and friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice facilities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Gustavo

Hotel is in a central location with many restaurants and shopping
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

K.

Liked: Cleanliness, amenities, property conditions & facilities
The room was well kitted out and clean. Room cleaning, servicing was available daily. Staff all helpful and polite etc. Breakfasts were of good quality, with a wide choice of foods.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Everyone was nice and helpful
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
I was happy to receive an upgrade from a partial ovean view to a full ocean view. Aside from that the room didn't have a mini fridge, the front desk wasn't quite as accommodating/friendly as I would have expected...we also found the bed and pillows weren't very comfortable and the shower needed better water containment as we had issues with water leaking out.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Ricardo Eduardo Banos

Liked: Staff & service
Disliked: Property conditions & facilities
Only problem with this was I found three bugs in the room in different parts. One next to my bed, one in the curtains and the last one in the second room (after being moved from the first one because of the first bugs) in the shower. So, two rooms.. bugs in both. That's not bad luck. I was only there for a few nights so decided to wing it cause I didn't have money to move last minute to a better hotel. The room, hotel and staff were all great after that initial shock. Living in an area like Veracruz where bugs are aplenty. I'd expect them to check and treat the rooms more often. Again, bugs in two rooms in separate (high) floors, is no coincidence. I don't know if i'll ever stay here again. Unfortunately, bugs are the one thing I'm most concerned about when traveling.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Karla Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, at a great place
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jorge Amin

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Quick reservation to a good night rest was the right place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

NESTOR FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed with soft mattress
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness
No lo use
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
Me gusto
Stayed 2 nights in May 2025