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Emporio Veracruz Hotel

Property class: 3.5

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Photo gallery for Emporio Veracruz Hotel

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background. - Emporio Veracruz Hotel (Veracruz)
A spa room with a wooden floor, a massage table, a white bathtub, and a shelf with toiletries. - Emporio Veracruz Hotel (Veracruz)
A modern lounge with a wooden structure, comfortable seating, and a view of a port at dusk. - Emporio Veracruz Hotel (Veracruz)
Unclassified image, 4 of 65, button - Emporio Veracruz Hotel (Veracruz)
An indoor swimming pool with red lounge chairs and potted plants. - Emporio Veracruz Hotel (Veracruz)
A short walk from Veracruz Harbour, Emporio Veracruz Hotel provides a swim-up bar, a poolside bar, and a rooftop terrace. Indulge in a sports massage, a body scrub, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to shopping on site and a playground, guests can connect to in-room WiFi (surcharge).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free wired internet

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Super Saver

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Super Saver

9.0 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a computer, a TV, and a view of a building across the water.

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Suite, 1 King Bed

A hotel room with a large bed, a desk with a telephone, and a view of the sea through large windows.

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with a large bed, a small table, two framed pictures on the wall, and a door leading to another room.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a large window offering a city view.

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Privilege Double

A hotel room with two beds, a red accent wall, a bedside table with a phone, and a lamp.

Privilege Double

7.6 out of 10
Good
(18 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Malecon, a neighborhood in Veracruz, Emporio Veracruz Hotel is in the entertainment district and near the bay. Veracruzano Coral Reef System National Park and Cascada el Encanto reflect the area's natural beauty and area attractions include Naval Historical Museum and Centro Cultural Atarazanas. Traveling with kids? Consider Veracruz Wax Museum and Museo Agustín Lara. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Visit our Veracruz travel guide
Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    1 min walk - 0.1 miles
  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    1 min walk - 0.1 miles
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    2 min walk - 0.1 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    5 min walk - 0.3 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station
    11 min walk
  • General Heriberto Jara Intl. Airport (VER)
    30 min drive

Restaurants

  • Gran Café de la Parroquia
    2 min walk
  • Jochos De La Naval
    5 min walk
  • Bar Titos
    5 min walk
  • Plaza gastronómica el refugios del pescador
    4 min walk
  • Italian Coffee Mario Molina
    4 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Check-out is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, just steps from Malecón de Veracruz and Veracruz Harbour. Carranza Lighthouse and Monument to the Veracruz Heros are just steps away. Veracruz Central Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emporio Veracruz Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1406 out of 2009 reviews
Rating 8 - Good. 384 out of 2009 reviews
Rating 6 - Okay. 117 out of 2009 reviews
Rating 4 - Poor. 49 out of 2009 reviews
Rating 2 - Terrible. 53 out of 2009 reviews

Reviews

Verified review

10/10 Excellent

Angel Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Donaciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to see the sights.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel in Veracruz. Kind of old, but well maintained generally. They have a great breakfast buffet, don’t miss it.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely enjoy our stay for 3 nights, my daughter really loves the hotel ,3 pools inside is the best ...
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was A five stars to a clean room, for the staff was four stars , for breakfast three stars
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was spectacular
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, out fridge never worked properly, so front desk send facilities to replace it. Food in restaurant was amazing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Rosa Peralta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony nice view
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

SILVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 2 nights. Room was clean, great location, food was good. Spa was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ! Great location ! Walking distance to all the attractions and tour options.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mario Xavier

The breakfast buffet was just ok. The AC worked well and the room suited our purpose.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and very well kept, the gym could use a barbell but other than that, A+
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The room was huge, bed, pillows, etc. were great quality, spotlessly clean and extremely comfortable. All the staff were very friendly, and helpful. Check in/out was easy and quick. The only small complaint I have was the shower, there was very little water pressure and no hot water. Not enough to keep me from staying there again though.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very clean staff friendly only one problem patio door lock was broken and was fixed very half hardy didn’t feel 100% safe. Other guest from surrounding rooms could get to my patio easily.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the heart of old town Veracruz. Historic facility up dated to modern style hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Will definitely be back soon!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Sanjuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location, the staff is amazing very helpful and kind,
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Marcelino Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

EDGAR G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

HERBERTO ZAMUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious.
Stayed 7 nights in May 2026