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Emporio Veracruz Hotel

Property class: 3.5

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Photo gallery for Emporio Veracruz Hotel

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background. - Emporio Veracruz Hotel (Veracruz)
An indoor swimming pool with red lounge chairs and potted plants. - Emporio Veracruz Hotel (Veracruz)
Interior - Emporio Veracruz Hotel (Veracruz)
A spa room with a wooden floor, a massage table, a white bathtub, and a shelf with toiletries. - Emporio Veracruz Hotel (Veracruz)
A modern lounge with a wooden structure, comfortable seating, and a view of a port at dusk. - Emporio Veracruz Hotel (Veracruz)
Close to Zócalo and Veracruz Cathedral, Emporio Veracruz Hotel provides a swim-up bar, a poolside bar, and a rooftop terrace. Indulge in a body wrap, a massage, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to shopping on site and a playground, guests can connect to in-room WiFi (surcharge).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Super Saver

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Super Saver

9.0 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a computer, a TV, and a view of a building across the water.

Superior Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(29 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Suite, 1 King Bed

A hotel room with a large bed, a desk with a telephone, and a view of the sea through large windows.

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with a large bed, a small table, two framed pictures on the wall, and a door leading to another room.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)
  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a large window offering a city view.

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Privilege Double

A hotel room with two beds, a red accent wall, a bedside table with a phone, and a lamp.

Privilege Double

7.6 out of 10
Good
(18 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Map

What's nearby

  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    1 min walk - 0.1 miles
  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    1 min walk - 0.1 miles
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    2 min walk - 0.1 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    5 min walk - 0.3 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    7 min walk - 0.4 miles

Restaurants

  • Gran Café de la Parroquia
    2 min walk
  • Jochos De La Naval
    5 min walk
  • Bar Titos
    5 min walk
  • Pollo Feliz
    4 min walk
  • Italian Coffee Mario Molina
    4 min walk

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8.6 out of 10, Excellent, 1,247 reviews
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Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Check-out is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, just steps from Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emporio Veracruz Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1426 out of 2046 reviews
Rating 8 - Good. 392 out of 2046 reviews
Rating 6 - Okay. 122 out of 2046 reviews
Rating 4 - Poor. 52 out of 2046 reviews
Rating 2 - Terrible. 54 out of 2046 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to see the sights.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed great room as always
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always our go to hotel. We love staying here. Staff is always great, rooms are clean and great location
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful with great views and nice rooms. Terrible restaurant, food was overpriced and not good. Other than that the hotel was great.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely enjoy our stay for 3 nights, my daughter really loves the hotel ,3 pools inside is the best ...
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel in Veracruz. Kind of old, but well maintained generally. They have a great breakfast buffet, don’t miss it.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was A five stars to a clean room, for the staff was four stars , for breakfast three stars
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was spectacular
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The property is showing it's age and at least for me was confusingly laid out. Rooms very cold and the rest of the hotel quite warm. Lovely location and friendly staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony nice view
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, out fridge never worked properly, so front desk send facilities to replace it. Food in restaurant was amazing
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 2 nights. Room was clean, great location, food was good. Spa was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ! Great location ! Walking distance to all the attractions and tour options.
Stayed 2 nights in May 2026
Verified review

8/10 Good

The breakfast buffet was just ok. The AC worked well and the room suited our purpose.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and very well kept, the gym could use a barbell but other than that, A+
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The room was huge, bed, pillows, etc. were great quality, spotlessly clean and extremely comfortable. All the staff were very friendly, and helpful. Check in/out was easy and quick. The only small complaint I have was the shower, there was very little water pressure and no hot water. Not enough to keep me from staying there again though.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The housekeeping service was the best part of the trip. But the hotel NICKLES & dimes everything. Until requested there were not any hand tiles for the bathroom sink. There were only three bath towels, yet you were expected to bring towels from the room if you wanted to use the swimming pool as none were available poolside, In Mexico it is not safe to drink the tapwater. At the hotel only provided two bottles of water per day. Understand this is not an inexpensive budget hotel the daily continental breakfast is a full size buffet breakfast. That is an excellent quality that was the outstanding feature of this day.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very clean staff friendly only one problem patio door lock was broken and was fixed very half hardy didn’t feel 100% safe. Other guest from surrounding rooms could get to my patio easily.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Emporio Veracruz was excellent. Jennifer the lady at the front desk was very polite and helpful and Jose the bellman was outstanding . He was helpful, knowledgeable and with a nice positive attitude every morning. The Cuban group that played in the bar Saturday night was very enjoyable and we also used the spa which was a great experience.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the heart of old town Veracruz. Historic facility up dated to modern style hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.great dromdly staff and the air conditioning work great in that veracruz hot weather.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Will definitely be back soon!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Jul 2026