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Emporio Veracruz Hotel

3.5 star property
Travelers recharge poolside or indulge in a massage at this Malecon retreat, where the rooftop terrace offers spectacular views of the surroundings

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Photo gallery for Emporio Veracruz Hotel

Exterior - Emporio Veracruz Hotel (Veracruz)
Fitness facility - Emporio Veracruz Hotel (Veracruz)
Interior - Emporio Veracruz Hotel (Veracruz)
Beach - Emporio Veracruz Hotel (Veracruz)
Interior - Emporio Veracruz Hotel (Veracruz)
The Emporio Veracruz Hotel stands as a vibrant getaway in Malecon. Guests shop on-site and dine at three distinctive restaurants. The rooftop provides a perfect vantage point to take in the scenery, while the spa offers rejuvenating massages and body treatments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 6
  • Free WiFi

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 19 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Super Saver

Super Saver | Premium bedding, minibar, in-room safe, desk

Super Saver

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • Resort view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(52 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Privilege Double

Privilege Double | Premium bedding, minibar, in-room safe, desk

Privilege Double

7.6 out of 10
Good
(17 reviews)
  • Resort view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Malecon, a neighborhood in Veracruz, Emporio Veracruz Hotel is in the entertainment district and near the bay. Mocambo Beach and Veracruzano Coral Reef System National Park reflect the area's natural beauty and area attractions include Veracruz Aquarium and Naval Historical Museum. Traveling with kids? Consider Centro Cultural Atarazanas and Veracruz Wax Museum. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours and skydiving in the area. Visit our Veracruz travel guide
Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • View of the Great Plaza del Malecon in the port of Veracruz Mexico
    Malecón de Veracruz
    1 min walk - 0.1 miles
  • Carranza Lighthouse
    Carranza Lighthouse
    2 min walk - 0.1 miles
  • Veracruz Harbour
    Veracruz Harbour
    5 min walk - 0.3 miles
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    5 min walk - 0.3 miles
  • Naval Historical Museum
    Naval Historical Museum
    7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station
    11 min walk
  • General Heriberto Jara Intl. Airport (VER)
    30 min drive

Restaurants

  • Gran Café de la Parroquia
    2 min walk
  • Restaurant "El condimento" del Hotel Emporio
    1 min walk
  • Bar Titos
    5 min walk
  • Jochos De La Naval
    5 min walk
  • Don Juan II
    4 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Check-out is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, within a 5-minute walk of Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Aquarium are also within 1 mi (2 km). Veracruz Central Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emporio Veracruz Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1295 out of 1877 reviews
Rating 8 - Good. 361 out of 1877 reviews
Rating 6 - Okay. 118 out of 1877 reviews
Rating 4 - Poor. 46 out of 1877 reviews
Rating 2 - Terrible. 57 out of 1877 reviews

Reviews

Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service
Excellent location for visitors
Stayed 2 nights in Mar 2026
Verified

8/10 Good

SILVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 2 nights. Room was clean, great location, food was good. Spa was excellent
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ! Great location ! Walking distance to all the attractions and tour options.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Iduvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and staff is amazing. The location of the hotel is very good and safe. Restaurants, entertainment, and shopping are all less than five minutes away.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities
Clean room, the staff very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean!-- and attentive staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good service, good views
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Alejandro Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, clean and comfortable only thing to improve is pillows
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Juan, the bellman, was extremely helpful. Staff at check in were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and room was clean. Had people to talk with in English for any questions I had.
Great view
Awesome sunrise
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Everything went perfect!! Room, staff and amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything good, i will come back again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has an amazing location! The pier is stunning and you can wake up with an ocean view from your bed and get amazed watching huge boats getting dragged to the pier. You are one block less than 100ft from famous La Parroquia and have so much fun in downtown. The hotel is impecable, price is fair and the staff knows hospitality.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Miguel

Liked: Staff & service, amenities
The view was on the one side. The rooms are run down and ours was smelly like drainage. The hotel is nice on the outside and in the corridors but the rooms need an overhaul. It seems that the last time the rooms were renovated was at least 20 years ago. The staff is nice, the location is great as you can access a variety of restaurants and local dancers etc.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Gregg

Liked: Staff & service, amenities
Great air conditioning! The breakfast was pricey but quite good. The room was a but worn and could have been cleaner. Both the toilet and the shower had issues, not draining properly. The pool area was nice but the outdoor bar seems permanently closed, which was disappointing. Also, the Tradewinds can make the pool difficult to enjoy so consider that when booking.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room and location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and very well kept, the gym could use a barbell but other than that, A+
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

HERBERTO ZAMUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff especially heipfu pleasant hotel clean Just very enjoyable stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mario Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Luis Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in May 2026
Verified

10/10 Excellent

HECTOR RODRIGUEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026