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Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

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Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Terrace/patio
Interior
Exterior
View from room

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Super Saver

Super Saver | 1 bedroom, premium bedding, minibar, in-room safe

Super Saver

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(58 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double | 1 bedroom, premium bedding, minibar, in-room safe

Privilege Double

7.0 out of 10
Good
(14 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Privilege Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2

View all photos for Room Standard with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room Standard with Ocean View

  • Ocean view
  • Sleeps 6

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

1 bedroom, premium bedding, minibar, in-room safe

Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive with Street View

1 bedroom, premium bedding, minibar, in-room safe

Suite Executive with Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • Malecón de Veracruz - 2 min walk - 0.1 miles
  • Veracruz Harbour - 5 min walk - 0.3 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Veracruz Cathedral - 7 min walk - 0.4 miles
  • Veracruz Aquarium - 2 min drive - 1.4 miles

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel near Veracruz Harbour
A swim-up bar, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Emporio Veracruz Hotel. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a playground.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, with a swim-up bar
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, wedding services, and a 24-hour front desk
  • A porter/bellhop, a front-desk safe, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 223 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Veracruz Hotel?

Self parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Check-out is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, within a 5-minute walk of Malecón de Veracruz and Veracruz Harbour. Veracruz Aquarium is 1.2 mi (2 km) away. Veracruz Central Station is 11 minutes by foot.

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Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 901 out of 1365 reviews
Rating 8 - Good. 283 out of 1365 reviews
Rating 6 - Okay. 101 out of 1365 reviews
Rating 4 - Poor. 39 out of 1365 reviews
Rating 2 - Terrible. 41 out of 1365 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beds great service and food I have stayed two times and will continue!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel experience, next at the harbor
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close to the hotel
Stayed 2 nights in Jul 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel and Beautiful view of the sea.
Stayed 1 night in May 2025

10/10 Excellent

carolina

Excellent services
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was extremely quick and easy, the property pool was going thru renovation so that took away from the experience.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at the Emporio Hotel loved their pools and views. highly recommended !!!!
Stayed 1 night in May 2025

10/10 Excellent

Josmar de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in front of the ocean. You can walk to downtown Veracruz, coffee shops and souvenirs markets. It’s the perfect location to visit Veracruz and it’s famous landmarks.
Stayed 1 night in May 2025

10/10 Excellent

YEUDIEL

Liked: Cleanliness, amenities, property conditions & facilities
Bonito hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

flor de maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing central location, friendly staff and was very clear. Highly recommended.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s right in front of harbor so that’s cool. all the vendors and shops near by is convenient. the main plaza with better restaurants and live music is about 7 blocks away and lots of other shops on the way there.
Stayed 5 nights in Jun 2025

8/10 Good

HERBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view to the Ocean.
Stayed 4 nights in May 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
All is OK
Stayed 7 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Veracruz. Great location and decent price. The restaurant was very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Right in the port where everything happens!
Stayed 1 night in Jun 2025

10/10 Excellent

Tania Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time
Stayed 2 nights in May 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness
The staff was great the location was great we had a little problem with the air conditioner and they gave us another room immediately
Stayed 5 nights in Feb 2025

10/10 Excellent

Dafne Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Emporio Hotel in Veracruz. When we arrived, our original room wasn’t quite ready, but the staff quickly took care of the situation and upgraded us to a better room. The upgraded room had an absolutely amazing view—especially perfect since it was carnival time! We had a fantastic experience. Thank you to the staff for making our stay so enjoyable!
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness
The location is excellent. The hotel is aesthetically pleasing; however, the rooms contain a damaged mirror, malfunctioning water taps, an impaired bathroom door, among other issues. The condition of the facilities is gradually deteriorating.
Stayed 1 night in Jun 2025

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good very noisy at night the hotel haven't ice machine in our floor we have to ho till 3rd floor
Stayed 6 nights in Jul 2025

8/10 Good

Livier

Liked: Cleanliness, staff & service, amenities
Love the are just a little aged hotel.
Stayed 2 nights in Mar 2025