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Best Western Global Express

3.0 star property
Hotel in Veracruz with an outdoor pool and a restaurant

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Photo gallery for Best Western Global Express

Outdoor pool
Room amenity
Restaurant
Free self parking
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

Executive Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carretera Federal Veracruz-Xalapa Km.11, Colonia Campestre. C.P., Veracruz, VER, 91917

What's nearby

  • Aquatico Inbursa - 15 min walk - 0.8 miles
  • Zócalo - 11 min drive - 6.3 miles
  • Veracruz Harbour - 11 min drive - 6.3 miles
  • Malecón de Veracruz - 11 min drive - 6.3 miles
  • Veracruz Aquarium - 12 min drive - 6.0 miles

Getting around

  • Veracruz Central Station - 27 min drive
  • General Heriberto Jara Intl. Airport (VER) - 10 min drive

Restaurants

  • ‪Johnny Rocket's - ‬4 min drive
  • ‪Caral VIP Lounge Veracruz - ‬7 min drive
  • ‪La Jungla - ‬4 min drive
  • ‪Sushi Roll - ‬4 min drive
  • ‪The Italian Coffee Company - ‬14 min walk

About this property

Best Western Global Express

Hotel near Plaza Las Americas Shopping Mall
At Best Western Global Express, you can look forward to free airport drop-off, a garden, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • A banquet hall, an elevator, and 4 meeting rooms
Room features
All 72 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Shared bathrooms with in-room sink with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free airport drop-off shuttle from 8:00 AM to 8:00 PM on request
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Global Express Veracruz
Best Western Global Express Veracruz
Hotel Global Express Veracruz
Best Global Express Veracruz
Best Western Global Express Hotel
Best Western Global Express Veracruz
Best Western Global Express Hotel Veracruz

Frequently asked questions

Does Best Western Global Express have a pool?

Yes, this property has an outdoor pool.

Is Best Western Global Express pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Global Express?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Global Express?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Global Express?

Check-out is at noon.

Does Best Western Global Express provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 8 AM–8 PM on request.

Where is Best Western Global Express located?

Situated near the airport, this hotel is 1.6 mi (2.5 km) from Aquatico Inbursa and within 6 mi (10 km) of Rio Filobobos Veracruz and Veracruz Institute of Technology. Benito Juarez Auditorium and Parque Recreativo Cri-Cri are also within 6 mi (10 km).

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Best Western Global Express Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 389 reviews
Rating 8 - Good. 132 out of 389 reviews
Rating 6 - Okay. 77 out of 389 reviews
Rating 4 - Poor. 36 out of 389 reviews
Rating 2 - Terrible. 35 out of 389 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mary Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Firm beds and hot water
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
Good for a transit night!
Stayed 1 night in Jun 2024

8/10 Good

MOISES

Liked: Cleanliness, staff & service, amenities
I want to be honest the hotel is a little old my family didn’t feel confortable staff was really good location is not far from hotel restaurant closes early we arrived around 9 pm and we had to drive around to find a place to eat
Stayed 1 night in Dec 2023

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jul 2022

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
The bed sheets were dirty and the toilet was leaking water all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in Aug 2022

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 3 nights in Jul 2023

6/10 Okay

Gretchen

Liked: Property conditions & facilities
Disliked: Staff & service
The place is ok staff seem kind of rude and mean
Stayed 1 night in Dec 2023

2/10 Terrible

Giulio

Disliked: Amenities
X
Stayed 2 nights in Mar 2024

8/10 Good

Juan

Liked: Staff & service
We like very much but the pool was dirty n not enough chairs around people don’t fall the rules ( glass bottles)
Stayed 3 nights in Mar 2024

2/10 Terrible

Ner

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was rude and unhelpful. The main reason why this hotel was chosen was because of its shuttle service to the airport, a service they declined to offer. Last time this hotel will be used.
Stayed 1 night in Dec 2022

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very rude with a attitude.
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi Fi signal bad
Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities, room comfort

Choose wisely this is not it

Quite disappointed, rooms had a strong mold smell, dirty bathroom especially the sink. The toilet would get stuck and not flush sometimes. Food at the restaurant was flavorless except for the kind server he was great.
Stayed 1 night in Jun 2023

6/10 Okay

Nancy

Liked: Cleanliness
Unreliable internet causing non existent WiFi.
Stayed 1 night in Jun 2023

6/10 Okay

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a bus as transportation, but nobody came. The driver took the keys and wasn’t around. We had to tell the front desk lady to call a Taxi. Then the taxis never showed up so had to go to the street and look for one. Almost missed my flight.

2/10 Terrible

Justin

Disliked: Staff & service, amenities, property conditions & facilities
Toilet didn’t work. No hot water, we asked to front desk to look into it. They never followed up or fixed anything.
Stayed 1 night in Oct 2022

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
I travel a lot for work and this room is probably the worst that I've ever stayed in. The bed was rock hard, the AC remote control didn't work until I replaced the batteries with my own, the toilet never wanted to flush completely, and the shower was atrocious. The shower head was filthy and broken, the handles almost fell off, and there was a film on the shower floor before I got in it. No view to speak of and if I wasn't flying out in the next 10 hours I probably would have left and found another place to stay. As it was, the 8 hours spent there was more than enough.
Stayed 1 night in Aug 2023

2/10 Terrible

joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property being labeled a Best Western. Staff was nice. Room and area disgusting. Mildew smell in the room. Mildew on the curtains, plumbing bad, cold water pressure low. Towels are dingy. Wifi didnt work. Tv screen distorted and not working properly. Hallways dark and scary. We got this room because of the proximity to the airport. We checked out the same day because of the room condition. We got an Air Bnb instead for triple the price but for a good night sleep. Read other bad reviews after the fact, we completely agree with the bad reviews, except the staff was nice.
Stayed 1 night in Jul 2023

6/10 Okay

Angelica

Disliked: Amenities, property conditions & facilities
For one night is good
Stayed 1 night in May 2025

4/10 Poor

Hiroshi

Disliked: Staff & service, amenities
No existe el servicio de recoge al aeropuerto. Aunque lo pedí a través de corre, más bien nunca me responden, lo que puede significar el servicio de este hotel no es flexible. El precio es bueno pero hay un riesgo por eso
Stayed 1 night in Jun 2025

8/10 Good

Noe

Liked: Cleanliness, staff & service
Todo bien
Stayed 2 nights in May 2025

8/10 Good

Ana

Stayed 1 night in May 2025

8/10 Good

Fernando

Stayed 1 night in Apr 2025