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Balajú Hotel & Suites

3.0 star property
Immerse in local culture near Carranza Lighthouse or relax by the outdoor pool at this Veracruz hotel with attentive staff.

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Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers - Balajú Hotel & Suites (Veracruz)
Reception - Balajú Hotel & Suites (Veracruz)
View from property - Balajú Hotel & Suites (Veracruz)
Outdoor pool, open 7 AM to 10:30 PM, sun loungers - Balajú Hotel & Suites (Veracruz)
Balcony - Balajú Hotel & Suites (Veracruz)
Balajú Hotel & Suites in central Veracruz offers a welcoming terrace and refreshing outdoor pool. Guests appreciate practical amenities like dry cleaning, luggage storage, and free in-room WiFi. Visitors consistently praise the staff's exceptional helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
Wardrobe or closet
Daily housekeeping
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
Wardrobe or closet
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located near the beach, Balajú Hotel & Suites is in Malecon, a neighborhood in Veracruz. Carranza Lighthouse and Zócalo are notable landmarks and Veracruz Aquarium is a popular area attraction. Veracruz Harbour and Veracruz Cathedral are two other places to visit that come recommended. Visit our Veracruz travel guide
Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900

What's nearby

  • Veracruz Aquarium featuring interior views and marine life
    Veracruz Aquarium
    5 min walk - 0.3 miles
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    15 min walk - 0.8 miles
  • Carranza Lighthouse which includes a square or plaza, heritage architecture and a statue or sculpture
    Carranza Lighthouse
    20 min walk - 1.1 miles
  • Veracruz Wax Museum
    3 min walk - 0.2 miles
  • Villa del Mar Beach
    10 min walk - 0.6 miles

Getting around

  • Veracruz Central Station
    9 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Gran Cafe Del Portal Boulevard
    5 min walk
  • Vip's
    5 min walk
  • Sirloin Villarrica Acuario
    4 min walk
  • Che Tango
    5 min walk
  • El Rey Del Ceviche
    1 min walk

About this property

Balajú Hotel & Suites

Hotel near Veracruz Aquarium
Located close to Carranza Lighthouse and Veracruz Cathedral, Balajú Hotel & Suites provides a terrace, a business center, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking and valet parking
  • An elevator, a porter/bellhop, and 1 meeting room
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 63 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Does Balajú Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10:30 PM.

Is Balajú Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Balajú Hotel & Suites?

Check-out is at noon.

Where is Balajú Hotel & Suites located?

Located in Malecon, this hotel is within 1 mi (2 km) of Veracruz Aquarium and Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 mi (3 km).

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Reviews

Balajú Hotel & Suites Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 364 out of 708 reviews
Rating 8 - Good. 225 out of 708 reviews
Rating 6 - Okay. 70 out of 708 reviews
Rating 4 - Poor. 36 out of 708 reviews
Rating 2 - Terrible. 13 out of 708 reviews

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent customer service.
Stayed 5 nights in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

williams

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God
Stayed 3 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

valentina

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan Samuel

Liked: Amenities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service
Fine good hotel
Stayed 1 night in Sep 2022

10/10 Excellent

CHAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 2 nights in Oct 2024

6/10 Okay

norma borjas

Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

6/10 Okay

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

2/10 Terrible

Yolanda

Mal personal
Stayed 1 night in Jan 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
La atención muy buena, la habitación siempre estuvo limpia y el personal muy atentos.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alyssa Jimena

Liked: Cleanliness, amenities, property conditions & facilities
Muy amble todo el personal, buena vista frente al mar y excelentes habitaciones
Stayed 3 nights in Nov 2025

4/10 Poor

Martha Imelda

La habitación no es lo que esperaba y la recepcionista me estaba atendiendo y como lo hice en la aplicación de Expedia me hizo espérate atendía otros huéspedes
Stayed 1 night in Nov 2025