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Balajú Hotel & Suites

3.0 star property
Hotel with free valet parking, a quick walk to Veracruz Aquarium

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Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Front of property
Reception
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Iron/ironing board
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Iron/ironing board
  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900

What's nearby

  • Veracruz Aquarium - 5 min walk - 0.3 miles
  • Veracruz Harbour - 2 min drive - 1.4 miles
  • Zócalo - 3 min drive - 1.7 miles
  • Veracruz Cathedral - 3 min drive - 1.7 miles
  • World Trade Center Veracruz - 7 min drive - 4.9 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe del Portal Boulevard - ‬5 min walk
  • ‪Che Tango - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪El Rey del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

Hotel near Veracruz Aquarium
Located close to Carranza Lighthouse and Veracruz Cathedral, Balajú Hotel & Suites provides a terrace, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Continental breakfast (surcharge), an elevator, and a front-desk safe
  • Luggage storage, a porter/bellhop, and 1 meeting room
  • Guest reviews say good things about the helpful staff
Room features
All 68 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 100 to 250 for adults and MXN 100 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Does Balajú Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10:30 PM.

Is Balajú Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balajú Hotel & Suites?

Self parking and valet parking are free at this property.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Balajú Hotel & Suites?

Check-out is at noon.

Where is Balajú Hotel & Suites located?

Located in Malecon, this hotel is within 1 mi (2 km) of Veracruz Aquarium and Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 mi (3 km).

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Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 658 reviews
Rating 8 - Good. 215 out of 658 reviews
Rating 6 - Okay. 69 out of 658 reviews
Rating 4 - Poor. 34 out of 658 reviews
Rating 2 - Terrible. 13 out of 658 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

CHAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 2 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service
Fine good hotel
Stayed 1 night in Sep 2022

6/10 Okay

norma borjas

Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

6/10 Okay

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

2/10 Terrible

Yolanda

Mal personal
Stayed 1 night in Jan 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

arisleydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó, regresaría sin dudas
Stayed 5 nights in Jun 2025

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities
El valet es muy lento y me estaban dando una habitación diferente a la reservada. De ahí en términos generales esta bien el hotel
Stayed 1 night in May 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general buen trato y atención.
Stayed 2 nights in May 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta mantenimiento a todo
Stayed 1 night in May 2025

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sus instalaciones son muy agradables y acogedoras.
Stayed 2 nights in May 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y el hotel está cómodo y bonito, sobretodo está muy céntrico y a corta distancia del acuarios y playa
Stayed 2 nights in May 2025

10/10 Excellent

Sergio Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2025

10/10 Excellent

Fernando granados

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpieza
Stayed 2 nights in Apr 2025

6/10 Okay

A

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy bonito, tiene una vista espectacular
Stayed 2 nights in Nov 2024