Artisan Family Hotels And Resorts Playa Esmeralda

Family-friendly beachfront location with outdoor pool

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Where to?

Dates

June 2025

July 2025

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Spa
Pool
Breakfast available
Gym
Room service

Room options

All rooms

1 bed

2 beds

Showing 24 of 24 rooms

Standard Room, 1 King Bed

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

Sleeps 3
1 King Bed

Grand Suite, Ocean View

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

Ocean view
Sleeps 4
2 Double Beds

Junior Double Room

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Separate bathtub and shower

58 sq m
Sleeps 4
2 Double Beds

Standard Room

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

40 sq m
Sleeps 3
1 Double Bed

Deluxe Double Room

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

48 sq m
Sleeps 4
2 Double Beds

Premium Suite

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Private bathroom

Sleeps 3
1 King Bed

Senior Suite

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

Ocean view
Sleeps 3
1 King Bed

Deluxe Double Room Single Use

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

40 sq m
Sleeps 4
2 Double Beds

1 bedroom, in-room safe, individually furnished, laptop workspace

Standard Double Room

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

Sleeps 4
2 Double Beds

Junior Suite, Garden View

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

58 sq m
Sleeps 3
1 King Bed

Elite Suite

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

Sleeps 4
2 Double Beds

Junior Suite, Ocean View

Highlights

Individually furnished

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

58 sq m
Ocean view
Sleeps 4
2 Double Beds

Suite Junior

Sleeps 4
2 Double Beds

Room Standard

Sleeps 2
1 Double Bed

Room Deluxe

Sleeps 4
2 Double Beds

Suite Junior

Sleeps 2
1 King Bed

Spa | Couples treatment rooms, sauna, hot tub, steam room, body treatments

Suite Master

Sleeps 2
1 King Bed

Double Room Standard

Sleeps 4
2 Double Beds

Room Standard

Sleeps 2
1 King Bed

Suite Master With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Deluxe

Sleeps 4
2 Double Beds

Suite Master

Sleeps 4
2 Double Beds

Suite Master With Sea View

Sea view
Sleeps 2
1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
2 Double Beds

Similar properties

Pool
Breakfast included
Kids pool
Parking included

About the neighborhood

Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666

What's nearby

Chachalacas Beach - 7 min drive - 1.2 miles
Playa Juan Ángel - 26 min drive - 11.6 miles
Zócalo - 40 min drive - 32.0 miles
Veracruz Harbour - 40 min drive - 32.2 miles
Veracruz Aquarium - 42 min drive - 33.6 miles

Getting around

General Heriberto Jara Intl. Airport (VER) - 42 min drive

Restaurants

‪El manglar - ‬3 min walk
‪Restaurante Juanita's - ‬20 min walk
‪Higuera Blanca Restaurante - ‬13 min drive
‪Déjà Vu - ‬13 min drive
‪Asadero los Comales - ‬13 min drive

About this property

Artisan Family Hotels And Resorts Playa Esmeralda

Family-friendly resort near Chachalacas Beach

Located close to Chachalacas Dunes, Artisan Family Hotels And Resorts Playa Esmeralda provides a marina, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and beach volleyball. Indulge in a massage, a facial, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.

Additional perks include:

An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a swim-up bar
Cooked-to-order breakfast (surcharge), an outdoor tennis court, and 1 meeting room
Beach towels, a front-desk safe, and a porter/bellhop
Concierge services, multilingual staff, and luggage storage

Room features

All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi.

More conveniences in all rooms include:

Bathrooms with free toiletries and hair dryers
40-inch HDTVs with digital channels and DVD players
Free infant beds, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 200 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Private picnics

Restaurants on site

Alava
Fish Market
Skybar

Things to do

Arcade/game room
Beach volleyball
Billiards/pool table
Full-service spa
Gym
Indoor pool
Mini golf
Nightclub
Outdoor pool
Outdoor pool (guest access)
Outdoor tennis court
TV in common areas
Water skiing

Family friendly

Arcade/game room
DVD player
Grocery/convenience store
In-room crib
Indoor pool
Laundry facilities
Mini golf
Outdoor pool

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center (2,153 square feet of space)
Meeting room

Outdoors

Beach towels
Beach umbrellas
Garden
In a regional park
Marina
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

2 buildings
3 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch LCD TV with digital channels
DVD player

Food and drink

Late-night room service
Restaurant dining guides

Air conditioning
Ceiling fan
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately MXN 65 to 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Punta Real

Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván

Punta Real Resort Spa Chachalacas

Punta Real Spa

Punta Real Spa Chachalacas

Artisan Family Hotels Resorts Playa Esmeralda

Artisan Family Resorts Playa Esmeralda Ursulo Galván

Artisan Family Resorts Playa Esmeralda

Artisan Family Resorts Playa Esmeralda Úrsulo Galván

Resort Artisan Family Hotels And Resorts Playa Esmeralda

Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván

Artisan Family Hotels Resorts Playa Esmeralda

Artisan Family Resorts Playa Esmeralda

Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Artisan Hotels Resorts Collection Playa Esmeralda

Punta Real Resort Spa

Artisan Family Hotels Resorts Playa Esmeralda

Artisan Family Hotels And Resorts Playa Esmeralda Resort

Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

Does Artisan Family Hotels And Resorts Playa Esmeralda have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Artisan Family Hotels And Resorts Playa Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artisan Family Hotels And Resorts Playa Esmeralda?

There is free parking nearby.

What time is check-in at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-out is at noon.

Where is Artisan Family Hotels And Resorts Playa Esmeralda located?

Nestled on the beach, this Úrsulo Galván resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Zócalo. Veracruz Harbour and Malecón de Veracruz are also within 32 mi (52 km).

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Artisan Family Hotels And Resorts Playa Esmeralda Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Heriberto

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in Apr 2025

10/10 Excellent

OSCAR

Apr 8, 2025

Liked: Cleanliness

Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Nov 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio, super recomendable!!

Stayed 3 nights in Oct 2024

8/10 Good

Alan

Oct 1, 2024

Liked: Staff & service, amenities, property conditions & facilities

It was a nice area on the beach. The facilities were dated a bit run down, but overall good

Stayed 1 night in Sep 2024

8/10 Good

Jorge

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities

It was really loud, people were yelling and playing really loud music until almost 5AM.

Stayed 1 night in Jan 2025

10/10 Excellent

Víctor Martin

Aug 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I had a good experience with a safe property and very quiet , thank you all

Stayed 1 night in Aug 2023

10/10 Excellent

Rodrigo

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only thing that they need to increase, is the fumigation, a lot of mosquitos make my stay not complete pleasant.

Stayed 2 nights in Sep 2024

8/10 Good

Kate

Jan 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot .

Stayed 3 nights in Jan 2024

2/10 Terrible

Graciela

Jul 24, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jul 2023

6/10 Okay

David

Oct 15, 2024

Liked: Cleanliness

Disliked: Amenities

Not really worth the price what they charge for the room. Water pressure in the shower was poor, warm water was not really there. Aircon was super loud with rattling noise. Even when we mentioned, nothing changed. From early in the morning they played loud music next to the room and were talking loud. Not really a long and good sleep. Think there are cheaper and better hotels around this one. Wouldnt come back for that money....

Stayed 2 nights in Oct 2024

4/10 Poor

Juan Manuel

Aug 26, 2023

Liked: Staff & service, amenities

Disliked: Cleanliness

Cleanliness can improve Mattress are very old and uncomfortable even renting the master suite and the junior suite, I was expecting a comfortable bed as it was 4 years ago, they need to keep up the quality of the furniture or the hotel soon will be going to a 2 star hotel

Stayed 2 nights in Aug 2023

2/10 Terrible

Miguel

Feb 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

La atención del hotel es grosera, no me dieron la habitación correcta y no quisieron hacer el ajuste, mala experiencia deja en muy mal a Expedia, trataron de decirme que no reservará por la app sino directo con ellos The hotel service is rude, they did not give me the correct room and they refused to make the adjustment, bad experience reflects poorly on Expedia, they tried to tell me not to book through the app but directly with them.

4/10 Poor

Patricia

Mar 3, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room #1000 was ok in cleanliness but it was very noisy. Room check-in is strictly enforce at 15:00 no exceptions I notice everyone was asked ro wait. I extended an extra night and did reservation with orbitz app. The hotel moved me from previous room because they said it wasnt the same category? Despite hotel was empty on a Monday. When We arrived on Friday the hotel was very busy on all the amenities (beach, pool, hammock & paybeds) due to overselling day passes. Pool towels need to be checkout with official ID. The staff was not very helpful and even had attitudes. Restaurant food was good. I would come back

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

May 28, 2024

Disliked: Staff & service, property conditions & facilities

Lame operations, decent location

The worst experience, this property needs an operations manager ASAP. The hotel is located in the beach and the entire time the restaurant did not have fish, sea food or local traditional cuisine, as advertised. Waiters were clueless of missing items and wasted valuable time to tell me they did not have food. Could not even make a salad or club sandwich. There wasn't a bar at the sky bar, wait times were insane. The room did not have towels and had to wait 3 hours and chase the staff to get some clean towels. I asked to talk to the manager and that person is absent. No one paid attention to my situation. The worst: door key did not work and doorknob had to be replaced by slow maintenance personnel. The spa was dirty. Simply horrible from beginning to wnd

Stayed 2 nights in May 2024

6/10 Okay

Charles

Sep 8, 2023

Liked: Cleanliness, property conditions & facilities

If this hotel is going to insist that you cannot check in early then they should be ready for you to check in at the appointed time. We were told at 2pm that we could not check in until 3pm so we went on a excursion and came back after 4pm to a crowded front desk on people trying to check in. We were told our room was not ready and was offered a late check out, which we did not need as compensation. After being persistent we were offered a couple of free drinks, that the server tried to charge us for, while we waited. When we initially arrived we did not have a ocean view room which I thought we had requested. The room we were going to have was $95 USD to upgrade to a ocean view room we were charged an addition $73 USD. That is a total of $168 USD for a room that is listed on the website for $119 USD. The room we were given included a living room separated by a door to the bed room. We had to keep the door separating the rooms closed because the air conditioning in the living room did not work and they never showed up to fix it. Except for the above issues the stay was pretty good. If you go and are looking for dining options, walk north up the beach to the restaurant next door.

4/10 Poor

diana

Jun 2, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

El hotel se ve más nuevo y amplio en las fotos, las habitaciones son pequeñas y lamentablemente hubo boda en mi estancia y el ruiseñor hasta la 1 am, la TV tuvieron que irla a arreglar, el tapon del jacuzzi tuvieron que cambiarlo y estuvimos día y medio de los 2 días sin internet en la habitación, en general no vale lo que se paga por el hotel.

Stayed 2 nights in May 2025

4/10 Poor

Lucero

May 26, 2025

Liked: Property conditions & facilities

Disliked: Amenities

Al ser el único hotel de 3 estrellas en el área, el precio es elevado para el mal servicio que ofrecen

Stayed 2 nights in May 2025

8/10 Good

Maria Teresa

May 20, 2025

Liked: Amenities, property conditions & facilities

Las personas de recepción prepotentes, el lugar es muy bonito pero el baño de la habitación sucio, la alberca muy bien así como las diferentes áreas comunes

Stayed 1 night in May 2025

10/10 Excellent

Pedro

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las instalaciones y la atención del personal está muy bien, sin embargo, el menú del restaurante tiene pocas opciones de platillos

Stayed 2 nights in May 2025

8/10 Good

Omar

May 11, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Diana Josefina

May 3, 2025

Liked: Amenities, property conditions & facilities

El personal muy amable, excepto los meseros

Stayed 2 nights in May 2025

10/10 Excellent

ADRIANA

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nos encanta. Siempre muy amables y serviciles. Exquisita comida y bebidas. Es un hotel super lindo y relajante.

Stayed 1 night in Apr 2025

8/10 Good

Rebeca

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

6/10 Okay

Marbella

Apr 23, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Agua de alberca muy sucia gente dentro con playeras y ropa interior, pisos de restaurantes y hotel muy sucios, no lavan las cafeteras las llaves de jacuzzi y regadera se caen y son super pesadas arriesgando te den en un dedo, peligro para niños. Camas rechinan terrible almohadas y sabanas de pesima calidad rasposas, nos hospedamos en una master suite y no valió el costo. Area de camastros llena de basura y tierra liquidos regados no aseaban

Stayed 3 nights in Apr 2025

10/10 Excellent

America De Maria

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy bonito lugar

Stayed 2 nights in Jan 2025

Artisan Family Hotels And Resorts Playa Esmeralda

Choose dates to view prices

Photo gallery for Artisan Family Hotels And Resorts Playa Esmeralda

Reviews

Popular amenities

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View

Highlights

View all photos for Junior Double Room

Junior Double Room

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Deluxe Double Room

Deluxe Double Room

Highlights

View all photos for Premium Suite

Premium Suite

Highlights

View all photos for Senior Suite

Senior Suite

Highlights

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Highlights

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Highlights

View all photos for Elite Suite

Elite Suite

Highlights

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

View all photos for Suite Junior

Suite Junior

View all photos for Room Standard

Room Standard

View all photos for Room Deluxe

Room Deluxe

View all photos for Suite Junior

Suite Junior

View all photos for Suite Master

Suite Master

View all photos for Double Room Standard

Double Room Standard

View all photos for Room Standard

Room Standard

View all photos for Suite Master With Sea View

Suite Master With Sea View

View all photos for Double Room Deluxe

Double Room Deluxe

View all photos for Suite Master

Suite Master

View all photos for Suite Master With Sea View

Suite Master With Sea View

View all photos for Suite Junior With Sea View

Suite Junior With Sea View

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Artisan Family Hotels And Resorts Playa Esmeralda

Languages

Property amenities

Internet

Parking and transportation

Food and drink