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AC Hotel by Marriott Veracruz

4.0 star property
Hotel with free parking, a quick walk to Andamar Lifestyle Center

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Photo gallery for AC Hotel by Marriott Veracruz

Rooftop bar
Rooftop bar
1 bedroom, premium bedding, minibar, in-room safe
Indoor pool, outdoor pool
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Bathtub, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Bathtub, Sea View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • Sea view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Junior Suite, 1 King Bed, Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Sea View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • Sea view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Boulevard Adolfo Ruiz Cortines 3422, Fraccionamiento Playa de Oro, Boca del Río, VER, 94293

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min walk - 0.1 miles
  • World Trade Center Veracruz - 3 min walk - 0.2 miles
  • Andamar Lifestyle Center - 3 min walk - 0.2 miles
  • Mocambo Beach - 7 min walk - 0.4 miles
  • Plaza Mocambo Veracruz - 4 min drive - 1.9 miles

Getting around

  • Veracruz Central Station - 22 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬7 min walk
  • ‪El Café Palacio by Bola de Oro - ‬2 min walk
  • ‪Davy John's Café - ‬8 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Sushi Itto - ‬7 min walk

About this property

AC Hotel by Marriott Veracruz

Upscale hotel near Andamar Lifestyle Center
Located close to World Trade Center Veracruz and Plaza Las Americas Shopping Mall, AC Hotel by Marriott Veracruz provides a poolside bar, a terrace, and a library. The on-site family restaurant, AC Kitchen, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 164 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LED TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC LOUNGE
  • AC TERRACE

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,711 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 3
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 3 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC Hotel Marriott Veracruz Boca del Rio
AC Hotel Marriott Veracruz
AC Marriott Veracruz Boca del Rio
AC Marriott Veracruz
Ac By Marriott Veracruz Boca
AC Hotel by Marriott Veracruz Hotel
AC Hotel by Marriott Veracruz Boca del Río
AC Hotel by Marriott Veracruz Hotel Boca del Río

Frequently asked questions

Does AC Hotel by Marriott Veracruz have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is AC Hotel by Marriott Veracruz pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 30 per pet, per night. A cleaning fee of USD 3 also applies. Service animals are exempt from fees.

How much is parking at AC Hotel by Marriott Veracruz?

Self parking is free at this property.

What time is check-in at AC Hotel by Marriott Veracruz?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at AC Hotel by Marriott Veracruz?

Check-out is at noon.

Where is AC Hotel by Marriott Veracruz located?

Situated near the airport, this hotel is within a 5-minute walk of Andamar Lifestyle Center and Mocambo Beach. Plaza Las Americas Shopping Mall and World Trade Center Veracruz are also within 10 minutes.

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AC Hotel by Marriott Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel 🏨
Stayed 4 nights in Apr 2025

10/10 Excellent

José Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa mocambo a 5 min a pie
Stayed 2 nights in May 2025

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious feeling hotel. Staff was great. Restaurant was fancy, had good selection and wasn’t too pricey. It had two pools which was perfect for us because the outside one was a little chilly but the inside one was perfect. Room was great and bed was super comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Mar 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in the Boca del Rio area (or even Veracruz). Very close to the Malecón, with good shopping and dining options a few blocks away from the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

8/10 Good

Monica

Liked: Amenities
Good stay, places near by, nice in and outdoor pool, ask for towels is 2+ visitors in the room.
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are really nice, and also staff is super kind.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quickly checked in and loved the ocean view from the room. Clean and quiet. No issues.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff for this property were polite and helpful. The rooms were clean - the only issue was limited drawers and hangers for clothes. Only 2 small drawers for the entire room. Had to live more out of suitcase than usual.
Stayed 5 nights in Dec 2024

8/10 Good

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing special about the property itself, but the staff is kind and professional.
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
None
Stayed 1 night in Feb 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I loved the views and spent some time on the patio. The staff were amazing and friendly. The parking lot was very tight and difficult to navigate, but the hotel stay includes valet parking. There was some road work being performed that made access to the hotel a little complicated, but that isn’t the hotel’s fault.
Stayed 3 nights in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, they can surely use some cosmetic updating especially the indoor pool area.
Stayed 3 nights in Jan 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, could be more greetful.
Stayed 3 nights in Jan 2024

6/10 Okay

J Ruben

Liked: Cleanliness, staff & service
Hotel is fine needs better trained staff a lot of mistakes. The pool was cold !! The breakfast buffet was nice Nice modern rooms
Stayed 2 nights in Feb 2024

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good

The staff is very friendly and helpfull. The room is big. The bed is confortable. The area can be noisy in the morning, due to the traffic jump. The hotel is good but some maintenance must be done: faucet was not well fixed and the sink was clogged. The breakfast is ok, although the time is not respected (the person responsible for preparing the hot dishes was never present at the 6:30). Many guest were there for business trip, so they take breakfast early in the morning.
Stayed 3 nights in Jan 2024

4/10 Poor

Hugo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked this room for my 80 year old father; when he asked for a plastic chair to be able to shower easily; which the hotel never brought. Even after calling back to Reception, the lady answered in a polite but dismissive way. Promised to send the chair, the chair never came nor a follow up call with an explanation Next time, will never book in AC Hotel Veracruz
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 4 nights in Jan 2025

6/10 Okay

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom door that lead to the balcony did not close
Stayed 2 nights in Feb 2025

8/10 Good

Francisco

muy bonita
Stayed 1 night in May 2025