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Santa Chiara Hotel

4.5 star property
Luxury hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Santa Chiara Hotel

View from room
Bar (on property)
Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Reception
Interior
Travelers find Santa Chiara Hotel conveniently near the Basilica di Santa Maria Gloriosa dei Frari. The rooftop terrace offers beautiful Venice views, and the garden is a quiet spot to relax. Staff provide concierge services, plus laundry facilities and an on-site cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Deluxe Double Room, Canal View (Canal Grande) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, Canal View (Canal Grande)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 19 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, City View

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Suite, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Single Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Santa Croce 548, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 1 min walk - 0.0 miles
  • Grand Canal - 1 min walk - 0.0 miles
  • Port of Venice - 7 min walk - 0.4 miles
  • Rialto Bridge - 16 min walk - 0.9 miles
  • St. Mark's Square - 20 min walk - 1.1 miles

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 15 min walk
  • Marco Polo Airport (VCE) - 21 min drive

Restaurants

  • ‪Bistrot S. Lucia - ‬6 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬4 min walk
  • ‪Trattoria La Rosa Dei Venti - ‬4 min walk
  • ‪bArCollo - ‬3 min walk
  • ‪Ristrorante Rio Novo - ‬3 min walk

About this property

Santa Chiara Hotel

Luxury family-friendly hotel near Piazzale Roma
Located close to Basilica di Santa Maria Gloriosa dei Frari and Port of Venice, Santa Chiara Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Luggage storage, outdoor furniture, and concierge services
  • Tour/ticket assistance, wedding services, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Santa Chiara Hotel boast thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, bidets, and tubs or showers
  • 40-inch Smart TVs with satellite channels
  • Childcare services, coffee/tea makers, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Frequently asked questions

Is Santa Chiara Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Santa Chiara Hotel?

Valet parking is available for EUR 100 per day. Limited spots are available.

What time is check-in at Santa Chiara Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Santa Chiara Hotel?

Check-out is at noon.

Does Santa Chiara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Santa Chiara Hotel located?

This family-friendly Venice hotel is located on the waterfront, just steps from Piazzale Roma and Grand Canal. Port of Venice and Basilica di Santa Maria Gloriosa dei Frari are also within 10 minutes. Venezia Tronchetto Station is 15 minutes by foot and Venice Santa Lucia Station is 6 minutes.

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Reviews

Santa Chiara Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 215 out of 286 reviews
Rating 8 - Good. 50 out of 286 reviews
Rating 6 - Okay. 10 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is a a great location. It is possible to get a taxi to just behind it, yet it is right on the canals and only 5 minutes walk to the train station, so great for arrivals from the airport and onward travel. The staff were very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, the staff was excellent and helpful with restaurants, things to do and places to shop. We had a beautiful view of the canals. The place was clean and staff was friendly. Great place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

tariq

Liked: Amenities
Good location easy to get to form the airport or by train, no need for water taxi to get tonit from the airport the train station is walking distance
Stayed 3 nights in Jul 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Beautiful property, amazing room and outstanding service every day!!
Stayed 2 nights in May 2025

8/10 Good

Tanushree

Liked: Cleanliness, staff & service, amenities
This is such a lovely and updated property at a wonderful location. The room was clean and modern. I just wish they had put more care into updating the lobby and bar area. It looked worn out and literally no one was in it on all 3 days we were staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
It was my first time to Italy for one, and I am traveling with my father, who has stayed here before. It was in the best location possible, it had parking, incredible staff, the rook was modern and had space and style, amenities were great, it has 2 terraces and very clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, staff was very friendly always, I truly recommends this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to the main square and train station. Our room had a view of the Grand Canal which is worth the extra charge. This hotel is immaculately clean! The staff are super helpful. Great view from the empty rooftop terrace.
Panoramic view from rooftop
Grand Canal Room view, first floor twin room
Stayed 3 nights in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - have returned many times!
Stayed 1 night in Dec 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel because it was close to the train station. It was easy to come over the bridge and right into the hotel. We were agreed at the front desk by Danielle, who ended up being our concierge making recommendations for restaurants and places to go. All the staff we encountered were professional and polite.
Stayed 3 nights in Jun 2025

10/10 Excellent

Whitaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for us since it was so close to the train station and we were there for a short time. It's walkable to just about everywhere in Venice. The hotel was spotless and had great rooms. We enjoyed our stay very much!
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel! This is the second time we have booked here. It is in a quiet and very convenient area to the train and taxi services.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vladimir

A very nice hotel with friendly @ highly professional staff
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El bote está muy bien situado cerca de Los servicios de bote, autobús, tren; el servicio es excelente con muy buena atención. El aire acondicionado no enfriaba lo suficiente
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Venice Location

The most convenient hotel in Venice right by the train station and also has parking. We were able to catch the ferry only a few steps away as well. The staff were friendly and the room was well appointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is exceptional!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing!! Hotel clean and staff very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accessible hotel in Venice

Great hotel right near train station. I picked it because my mom uses a mobility scooter and we were able to bring it from airport to hotel via taxi. The room was beautiful, overlooking the Gtand Canel (room 315). Parking is available on-site for a freee. The staff were lovely and kind and even set us up with a complimentary boat ride to Murano. Vaporretto station is right next door too. Would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely convenient

We had a great last minute stay after our flight was cancelled and needed another night in Venice. The location is super convenient to Piazzale Roma with lots of transportation options. Our room was nice but the beds, while big, were not especially comfortable. The staff was very professional during check in and out. There are also some nice high tech touches in the room.
Stayed 1 night in Apr 2025

8/10 Good

hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to train station, able to walk and be there in 10 minutes. Location was most important. The views from room amazing, space reasonable though low ceilings made me feel a little like we were in the attic space in the living room. The ceiling in bedroom higher w interesting wood beams so felt more spacious. coffee in room was also good.
Stayed 2 nights in Apr 2025

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel with parking in Venice! Great rooms and easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

with air con in April

Clean, modernized room with air con! This is the only hotel we got with air con in April. Hotels we stayed in Rome and Florence have no air con available in April.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie Fiori

Excellent

Excellent hotel perfectly located to get to the airport
Stayed 1 night in Dec 2023

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