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Santa Chiara Hotel

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View from room - Santa Chiara Hotel (Venice)
Interior detail - Santa Chiara Hotel (Venice)
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - Santa Chiara Hotel (Venice)
Breakfast area - Santa Chiara Hotel (Venice)
Interior - Santa Chiara Hotel (Venice)
Luxury
4.5 star property
9.4

Exceptional

Luxury waterfront retreat on the canal

Stunning Grand Canal views greet guests from soundproofed rooms framing Venice's bustling waterways. Steps from Piazzale Roma, the hotel offers easy access to vaporetto stops and airport buses. Unwind at the bar/lounge or relax on the scenic rooftop terrace overlooking the canal.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Deluxe Double Room, Canal View (Canal Grande) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Canal Grande)

8.8 out of 10
Excellent
(8 reviews)
  • Canal view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Single Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.0 out of 10
Wonderful
(10 reviews)
  • Canal view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • Canal view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Located in Santa Croce, a neighborhood in Venice, Santa Chiara Hotel is in a shopping district and on the waterfront. Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari are notable landmarks, and if an activity is on the agenda, check out Port of Venice. Grand Canal and Teatro La Fenice are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and winery tours. Visit our Venice travel guide
Map
Santa Croce 548, Venice, VE, 30135

What's nearby

  • Grand Canal
    Grand Canal
    1 min walk - 0.0 miles
  • moderne Fußgängerbrücke über den Canal Grande Venedig
    Piazzale Roma
    1 min walk - 0.1 miles
  • Late afternoon, early evening view of the Venice cruise port with at least five large cruise ships in port, Venice, Italy.
    Port of Venice
    10 min walk - 0.5 miles
  • Rialto Bridge
    Rialto Bridge
    18 min walk - 1.0 mile
  • Tronchetto Waterbus Stop
    11 min walk - 0.6 miles

Getting around

  • Venice Santa Lucia Station
    6 min walk
  • Venezia Tronchetto Station
    15 min walk
  • Marco Polo Airport (VCE)
    21 min drive

Restaurants

  • KFC
    4 min walk
  • Bar Autorimessa Piazzale Roma
    4 min walk
  • Bistrot S. Lucia
    6 min walk
  • Bar Filovia
    1 min walk
  • Bacareto da Lele
    3 min walk

About this property

Santa Chiara Hotel

Luxury family-friendly hotel near Piazzale Roma
Located close to Basilica di Santa Maria Gloriosa dei Frari and Port of Venice, Santa Chiara Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A banquet hall, coffee/tea in the lobby, and outdoor furniture
  • A porter/bellhop, an elevator, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Santa Chiara Hotel boast thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, bidets, and tubs or showers
  • 40-inch Smart TVs with satellite channels
  • Childcare services, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Frequently asked questions

Is Santa Chiara Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 100 per day. Limited spots are available.

What time is check-in at Santa Chiara Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Santa Chiara Hotel?

Check-out is at noon.

Does Santa Chiara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Santa Chiara Hotel located?

This family-friendly Venice hotel is located on the waterfront, just steps from Piazzale Roma and Grand Canal. Port of Venice and Basilica di Santa Maria Gloriosa dei Frari are also within 10 minutes. Venezia Tronchetto Station is 15 minutes by foot and Venice Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Chiara Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 260 out of 346 reviews
Rating 8 - Good. 58 out of 346 reviews
Rating 6 - Okay. 13 out of 346 reviews
Rating 4 - Poor. 10 out of 346 reviews
Rating 2 - Terrible. 5 out of 346 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel with an excellent staff. Would recommend this hotel to anyone wanting to stay in Venice. Easy to get to and a perfect base for exploring this historic and beautiful city.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, with friendly and helpful staff, in a convenient location in Venice, right on the Piazzale Roma. Just steps from where our van transport dropped us off and just steps to catch the Airport Bus the next morning. A great breakfast too! Would definitely stay there again when in Venice!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laurie Fiori

Liked: Cleanliness, staff & service, amenities
Lovely room, perfect location, excellent staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, incredibly convenient location for getting to airport and yet still staying in the historic city. Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional, hotel was very clean, amenities as expected
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, day staff was incredibly helpful, great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Perfect location, helpful and friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gunnlaugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, friendly and helpful staff. My best recommendation.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with a beautiful picture view. Staff was very helpful. Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to the main bus terminal and a good launching point to the city. The staff was super kind and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Beautiful property, amazing room and outstanding service every day!!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean elegant rooms. Great view of the water and Caltrava bridge. Walkable restaurants and shopping. Safe, scenic area! We look forward to coming back!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the only property we could find with parking on site. The staff was lovely and welcoming. The bathtub stopper was broken but grateful for a tub. Great views but for a price ! It was very noisy! However, we had earplugs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is a a great location. It is possible to get a taxi to just behind it, yet it is right on the canals and only 5 minutes walk to the train station, so great for arrivals from the airport and onward travel. The staff were very helpful.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, the staff was excellent and helpful with restaurants, things to do and places to shop. We had a beautiful view of the canals. The place was clean and staff was friendly. Great place to stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, staff was very friendly always, I truly recommends this hotel.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

tariq

Liked: Amenities
Good location easy to get to form the airport or by train, no need for water taxi to get tonit from the airport the train station is walking distance
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect. No walking bags long distances to hotels more centrally located. There are water taxis everywhere. Super convenient to the train station. The front desk scheduled excursions for us and gave suggestions that made our stay unforgettable. From the glass blowing manufacturers on Murano to simple restaurant suggestions. Santa Chiarra will be our first choice when we return to Venice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and knowledgeable. Erika at front desk arranged restaurant reservations and transportation to train station. Gentleman in dining room ( he also assisted in housekeeping) was extremely accom
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Location.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, amenities
We checked in for 2 nights in a Deluxe Double Room, Canal View (Canal Grande) it was very nice pleasant room . Staff are super friendly offering all way to help out all day. room all amenities are available and room is super clean. The only downside in the bathroom that the shower room is very small, although it has a separated bath. I shall suggest they merge both for more convenance. The location is superior and breakfast room makes you feel home.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing!! Hotel clean and staff very friendly.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Whitaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for us since it was so close to the train station and we were there for a short time. It's walkable to just about everywhere in Venice. The hotel was spotless and had great rooms. We enjoyed our stay very much!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and really took care of us, much appreciated.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Vladimir

A very nice hotel with friendly @ highly professional staff
Stayed 3 nights in Oct 2024