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Park Hotel Ai Pini

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Park Hotel Ai Pini

Gazebo
Daily cooked-to-order breakfast (EUR 15 per person)
Front of property
1 bedroom, hypo-allergenic bedding, down comforters, minibar
Property grounds
Park Hotel Ai Pini, in the city center, offers a family sanctuary with a playground and garden. The Al Parco restaurant serves fresh seafood, and the café provides a casual option. Guests appreciate the reliable in-room WiFi and staff who consistently go the extra mile.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Double Room Single Use

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premier Double Room Single Use

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premier Double Room Single Use

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Down duvet
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Double or Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2012
Down duvet
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite 1

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Trundle Beds

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Triple Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 3
  • 1 Twin Futon OR 2 Twin Beds and 1 Twin Futon

View all photos for Junior Suite, Jetted Tub

20-inch flat-screen TV with digital channels, TV

Junior Suite, Jetted Tub

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Sofa Beds and 1 Twin Bunk Bed

View all photos for Standard Double or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Double or Twin Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (5 people)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Room (5 people)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Sofa Beds and 1 Twin Trundle Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Trundle Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Quadruple Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Trundle Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

View all photos for Premier Double or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premier Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Triple Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premier Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premier Quadruple Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premier Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Trundle Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

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About the neighborhood

Map
Via Miranese 176, Mestre, VE, 30174

What's nearby

  • Porto Marghera - 4 min drive - 1.8 miles
  • Ferretto Square - 6 min drive - 1.6 miles
  • Ospedale dell'Angelo - 7 min drive - 3.1 miles
  • Port of Venice - 14 min drive - 7.2 miles
  • Piazzale Roma - 15 min drive - 7.2 miles

Getting around

  • Mestre Centro B1 - 5 min drive
  • Venice (XVY-Mestre Rail Station) - 15 min walk
  • Valerio Catullo Airport (VRN) - 76 min drive

Restaurants

  • ‪Ristorante Dall'Amelia - ‬3 min walk
  • ‪Blue Cafè - ‬14 min walk
  • ‪Tacos di Paris - ‬14 min walk
  • ‪Red Bear - ‬4 min drive
  • ‪Ristorante La Dolce Vita- Mestre, Italia - ‬13 min walk

About this property

Park Hotel Ai Pini

Upscale family-friendly hotel near Porto Marghera
Take advantage of a terrace, a coffee shop/cafe, and a garden at Park Hotel Ai Pini. The on-site Regional cuisine seafood restaurant, Al Parco, offers lunch, dinner, light fare, and al fresco dining. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guestrooms at Park Hotel Ai Pini feature thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Free toiletries and hair dryers
  • 20-inch HDTVs with premium channels
  • Childcare services, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Parco

Things to do

  • Piano
  • Playground
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ai Pini
Ai Pini Hotel
Ai Pini Park Hotel
Hotel Ai Pini
Hotel Park Ai Pini
Park Ai Pini
Park Ai Pini Mestre
Park Hotel Ai Pini
Park Hotel Ai Pini Mestre
Ai Pini Hotel Mestre
Ai Pini Mestre
Park Hotel Ai Pini Hotel
Park Hotel Ai Pini Mestre
Park Hotel Ai Pini Hotel Mestre

Frequently asked questions

Is Park Hotel Ai Pini pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Park Hotel Ai Pini?

Self parking is free at this property.

What time is check-in at Park Hotel Ai Pini?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Park Hotel Ai Pini?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Park Hotel Ai Pini provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 35 per vehicle applies.

Where is Park Hotel Ai Pini located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Ferretto Square and Porto Marghera. San Giuliano Park and Porte di Mestre Shopping Center are also within 3 mi (5 km). Venice (XVY-Mestre Rail Station) is 15 minutes by foot and Venezia Mestre Tram Stop is 17 minutes.

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Reviews

Park Hotel Ai Pini Reviews

9.4

Exceptional

9.6

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 677 out of 998 reviews
Rating 8 - Good. 268 out of 998 reviews
Rating 6 - Okay. 41 out of 998 reviews
Rating 4 - Poor. 6 out of 998 reviews
Rating 2 - Terrible. 6 out of 998 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Zeb un

Liked: Amenities
Very move and courteous staff
Stayed 1 night in Jun 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and modern hotel in Mestre

Great location near the train station and bus to go to Venice is 5 minutes walk ! Also, quiet neighborhood, I loved the garden for end of afternoon wine ! The staff at the reception were very kind and helpful, 5 stars to them !! My room was very clean and modern, enjoyed it very much. Nice bathroom ! My only small disappointment was the buffet breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful, helpful, and professional. We could not have imagined how great they were.
Stayed 3 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Venice for a quick overnight

Very close to Venice by bus, helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay--and the very helpful staff!
Stayed 2 nights in May 2023

10/10 Excellent

Yajni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, the breakfast is good, the restaurant is excellent. The front office staff is nice. The location is 30 minutes from venice.
Stayed 1 night in Dec 2024

10/10 Excellent

Raheel

Liked: Staff & service, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

Kumail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't go wrong with this hotel

Room size, condition, cleanliness was great. We really enjoyed out stay. V friendly and helpful staff. Great location as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and wonderful breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good place to stay and explore Venice
Stayed 3 nights in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - would stay there again. Very helpful staff.
Stayed 4 nights in May 2023

10/10 Excellent

Wai Lim William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Day trip to Venice

Service and dinning were excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Katalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Helpful staff. Conveniently close to Venice with easy bus transportation. You can buy tickets at the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARY

Liked: Staff & service, amenities, property conditions & facilities
The staff annd hotel were amazing. Upon arrival our room wasn’t ready so we went to lunch at the hotel restaurant - the food and service were fantastic. Room very clean, bed a little hard for me because I have a bad back. Overall a great experience
Stayed 1 night in Oct 2024

10/10 Excellent

griselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, relaxing, clean, good staff. Trane station near.
Stayed 2 nights in Jul 2023

10/10 Excellent

yury

Liked: Cleanliness, staff & service, property conditions & facilities
People at the reception are very helpful and patiently explain all the details how to get to Venice.
Stayed 1 night in May 2023

8/10 Good

Risto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop next to Hotel, straight line to Venice place Roma. Very kind personnel. Single and day bus tickets can be bought from reception. Good breakfast. Large rooms suitable for families. Nice big garden.
Stayed 4 nights in Jul 2024

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel unfriendly staff

Hotel staff is extremely unfriendly and sometimes rude. Very arrogant people. Hotel itself was great. Staff no good.
Stayed 1 night in Jul 2024

10/10 Excellent

Krystyna

Liked: Property conditions & facilities
Everything was great, anazing service. But the shower head and the actual bathtub could be in a better condition. Room 218 Thank you very much
Stayed 2 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel which is very handy for travelling into Venice as a bus stop is across the road. Rooms very comfortable altho air con could have been better. Good selection of food at breakfast & good quality. The girl at reception (didnt get her name) was extremely helpful and sorted us with advice about buying travel passes for our stay. Free car park as well onsite which is a bonus. Very good base if you dont want the hassle of staying right in the centre of Venice as its 20 mins on the bus.
Stayed 1 night in Jun 2023

6/10 Okay

Mandeep singh

Liked: Cleanliness, staff & service
Wifi was not working properly
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with family for winter break and I must say it was the right choice. Staff have been extremely polite and welcoming throughout the stay. Would like to specially mention Nicole/Katerina and Giulia. Some initial gripes and they get resolved within next few hours. I have booked a junior suite for the family which was upgraded FOC to the bigger suite the next day to make us more comfortable. Pros: Overall an extremely pleasant experience throughout a week of our stay and will definitely be our first place of choice if we ever visited Venice again. Cons: One thing I must point though is that it was very strange to find only 1 socket in the whole suite and that even was for plugging the ketlle. Nothing else otherwise for the customers to use for like charging the mobile phone etc which was very odd. If all other rooms have the same arrangement, then it definitely needs upgrading. The other thing is clarity of final bill. There has been a discrepancy in ours but was straightened out by the staff at checkout within a few minutes the same day so worth checking.
Stayed 7 nights in Dec 2023

10/10 Excellent

Miriana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and rooms are beautiful and very clean and modern. The staff is very attentive and everything is done really well!
Stayed 1 night in Oct 2025

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