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Hotel Palazzo Martinelli Dolfin

3.0 star property
Hotel in Venice, a short walk to Piazzale Roma

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Exterior
Exterior detail
Premium bedding, down comforters, Select Comfort beds, in-room safe
Superior Suite, Canal View | Premium bedding, down comforters, Select Comfort beds, in-room safe
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
Sestiere Santa Croce 420a, Venice, VE, 30123

What's nearby

  • Piazzale Roma - 6 min walk - 0.3 miles
  • Grand Canal - 6 min walk - 0.3 miles
  • Port of Venice - 11 min walk - 0.6 miles
  • Tronchetto Waterbus Stop - 13 min walk - 0.7 miles
  • Palazzo Grassi - 19 min walk - 1.0 mile

Getting around

  • Venice Santa Lucia Station - 10 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Marco Polo Airport (VCE) - 24 min drive

Restaurants

  • ‪Filovia - ‬6 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬5 min walk
  • ‪Arcicchetti Bakaro - ‬6 min walk
  • ‪Osteria Ai Pugni - ‬6 min walk
  • ‪Coofe- Berti & Egli - ‬4 min walk

About this property

Hotel Palazzo Martinelli Dolfin

Hotel near Piazzale Roma
Close to Port of Venice and Rialto Bridge, Hotel Palazzo Martinelli Dolfin provides amenities like a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, multilingual staff, and smoke-free premises
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Select Comfort beds, down comforters, and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 35 per day; reservations required; discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests must contact this property 7 days in advance to arrange check-in.

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 35 per day (984 ft away)
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Martinelli Dolfin
Palazzo Martinelli Dolfin Venezia
Hotel Palazzo Martinelli Dolfin Venezia
Hotel Palazzo Martinelli Dolfin Venice
Palazzo Martinelli Dolfin Venice
Palazzo Martinelli Dolfin
Inn Hotel Palazzo Martinelli Dolfin Venice
Venice Hotel Palazzo Martinelli Dolfin Inn
Inn Hotel Palazzo Martinelli Dolfin
Palazzo Martinelli Dolfin
Hotel Palazzo Martinelli Dolfin Hotel
Hotel Palazzo Martinelli Dolfin Venice
Hotel Palazzo Martinelli Dolfin Hotel Venice

Frequently asked questions

Is Hotel Palazzo Martinelli Dolfin pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Palazzo Martinelli Dolfin?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Palazzo Martinelli Dolfin?

Check-out is at 10:00 AM.

Does Hotel Palazzo Martinelli Dolfin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 95 per vehicle applies.

Where is Hotel Palazzo Martinelli Dolfin located?

Located in Santa Croce, this hotel is within a 10-minute walk of Papadopoli Gardens, Piazzale Roma, and Grand Canal. Port of Venice and Tronchetto Waterbus Stop are also within 15 minutes. Venice Santa Lucia Station is 10 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 10 minutes.

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Hotel Palazzo Martinelli Dolfin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 121 reviews
Rating 8 - Good. 22 out of 121 reviews
Rating 6 - Okay. 13 out of 121 reviews
Rating 4 - Poor. 5 out of 121 reviews
Rating 2 - Terrible. 19 out of 121 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though its a smart hotel the online attention was great!! I totally recommend this place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with views of the lake and mountains. Absolutely stunning and hope to come back very soon for a longer stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Youdel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and confortable stay. Good TV service and close parking storage.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Had a perfect stay
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it is to train station and a lot of cute restaurants near by.
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 8 minute walk from the train station. There is an elevator which is nice, and a place to store luggage. We had no problem with the Smart hotel experience. Breakfast was nice. We loved the large bed and ample lighting in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Very clean attractive room and convenient eating area. It would be helpful to have a local map to show walking directions from last stop of People Mover cable car to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay! Super nice room and we also enjoyed the breakfast. Very recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room in a great location

This hotel is wonderful. We wish we were staying longer. Perfect location, very nice room and system. Access codes worked as intended.
Stayed 1 night in Jun 2024

8/10 Good

Alfredo

Liked: Cleanliness, property conditions & facilities
It was very difficult to access and exit this hotel. Also the check in process is not my type
Stayed 1 night in Oct 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for our short trip Venice. Very conveniently located near the bus and train terminal. The hotel is situated a very short walk from both. The room was modern and spacious with great views along the canal. The service was excellent and prompt, especially the woman at breakfast. I would highly recommend this hotel and look forward to our next visit to Venice.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasure for us the Stay in the Hotel. Smart type hotel with codes to get in and for room. This said they had great service with rooms being cleaned every day and breakfast. In tube the the charm of Venice. Quieter side of Venice but with Water bus and taxi’s available short walking distance. Great Job to everyone and highly recommend.
Stayed 2 nights in Jul 2024

8/10 Good

alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the staying! Definitely going back!

10/10 Excellent

PERSWAMI

Liked: Staff & service, amenities, property conditions & facilities
Place is newly renovated and has everything.
Stayed 2 nights in Oct 2022

10/10 Excellent

Norvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge and clean room

It was perfect, the room was super clean , staff were very friendly and nice , nice area close to everything, super close to parking . Overall very great place to stay
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning rooms

Excellent room in a great spot. Would recommend highly
Stayed 2 nights in Oct 2022

10/10 Excellent

Baryalai

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2023

10/10 Excellent

Tuncay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Aug 2023

8/10 Good

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
We were told that we would get a code to check into our room after 3. We waited until 5:30-ish and still no code. I called and spoke to a lady with a crying baby in the background and told her we were sitting at the property waiting for a code. She said she would check and call us back. We never heard back from her, so I called again and she said that she had sent the email earlier, I told her again we never got an email, and asked if there was any way she could resend it. Still crying baby in background. She finally agreed to resend as we had been sitting at the property waiting and waiting to check in. Things went smoothly after that. Very nice, clean rooms! Missed our breakfast due to having to leave early bc of train strike…no refund on that….
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
The hotel was on a quiet canal with what felt like a unique hidden door. The room was very large and comfortable. Communication in English via What’s App was very timely and helpful. It was nice to be able to drop our luggage at 7 am and spend the day in Venice before check in
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in Oct 2023

2/10 Terrible

TARO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst

Before arrival, I responded to the hotel's request and sent personal information by e-mail, but he asked for the same information over and over again without reading it. I was asked to pay the city tax, and of course I was going to pay it, but from check-in time to check-out time, I haven't seen any employees at the hotel, so I couldn't pay, so I checked out and paid the city tax by e-mail. It's a crime not to do it, and they threaten to report it to the police and the airport. Of course, I paid the city tax electronically later, but the atmosphere of Venice that I visited for the first time in 35 years was very good, but I chose a disappointing hotel.
Stayed 1 night in Jul 2024