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Hotel Dona Palace

4.0 star property
Historic hotel with a 24-hour front desk and a bar

Choose dates to view prices

In the heart of Venice City Center, Hotel Dona Palace offers an unforgettable experience. Stroll through the garden, browse shopping on site, or unwind at the library; with in-room WiFi and a 24-hour front desk, you'll feel right at home. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
LCD TV
2 bedrooms
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Jetted bathtub
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Comfort)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double or Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double or Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa) | 1 bedroom, premium bedding, minibar, in-room safe

Exclusive Suite (Duchessa)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Classic)

Junior Suite (Classic) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Classic)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
San Marco 391, Venice, VE, 30124

What's nearby

  • St. Mark's Square - 1 min walk - 0.0 miles
  • St. Mark's Basilica - 3 min walk - 0.2 miles
  • St Mark's Campanile - 3 min walk - 0.2 miles
  • Doge's Palace - 5 min walk - 0.3 miles
  • Rialto Bridge - 6 min walk - 0.4 miles

Restaurants

  • ‪Birreria Penasa 2.0 - ‬2 min walk
  • ‪Ducale Caffè - ‬3 min walk
  • ‪Rossopomodoro - ‬1 min walk
  • ‪La Piazza - ‬2 min walk
  • ‪Bar Al Campanile - ‬1 min walk

About this property

Hotel Dona Palace

Upscale historic hotel near St. Mark's Square
Close to St. Mark's Basilica and Doge's Palace, Hotel Dona Palace provides a terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • Full breakfast (surcharge), babysitting (surcharge), and an elevator
  • Smoke-free premises, a 24-hour front desk, and multilingual staff
  • Coffee/tea in the lobby, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Dona Palace feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Cribs/infant beds, daily housekeeping, and electrical adapters/chargers

Similar properties

Junior Suite | Premium bedding, minibar, in-room safe, desk
Splendid Venice – Starhotels Collezione
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • VENIXINO

Things to do

  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Frequently asked questions

Is Hotel Dona Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Dona Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Dona Palace?

Check-out is at 11 AM.

Where is Hotel Dona Palace located?

Located in Venice City Center, this historic hotel is steps from San Teodoro, St. Mark's Square, and St. Mark's Basilica. Doge's Palace and Rialto Bridge are also within 10 minutes. Venice Santa Lucia Station is 28 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 28 minutes.

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Reviews

Hotel Dona Palace Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, right on canal! Clean and beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, clean and spacious rooms!
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about this hotel. Would definitely stay here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto location.

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Morning Buffett
Rialto Bridge
Rialto Bridge
Grand Canal
Stayed 2 nights in Jul 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room and it was in a good location.
Stayed 2 nights in Oct 2022

10/10 Excellent

Bonnie, Green Bay

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel located on a canal and only a couple of blocks from St. Mark’s square. The staff was personable, my room was very nice and breakfast was wonderful.
Stayed 4 nights in Aug 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! We especially loved sitting on the terraces and having an evening drink watching the gondolas go by.
Stayed 1 night in Jul 2022

8/10 Good

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Very pretty right on a small canal
Stayed 2 nights in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay, and the location was very convenient to plaza Santa Marco. The only downfall was the bathroom grout had some mold in the shower area. The staff was very nice, and the room was roomy and clean otherwise.
Stayed 2 nights in Oct 2023

10/10 Excellent

JoAnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venecia

Super service. Friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Sammy

Liked: Amenities
Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nanette Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Dona Palace Hotel in Venice Italy and I must say each time I am amazed at how flawlessly managed it is. My room was "home away from home" in every aspect. I love their bed sheets! Grande place and very comfortable in every manner. Thank you for making my visit to Venice so enjoyable.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Large comfortable room with kettle. Bathroom needs modernisation
Stayed 5 nights in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, comfortable stay

Fabulous from entering the foyer, beautiful surroundings. desk staff, helpful and friendly. luggage immediately taken to our room. Our room number 45 was big, bath, two sinks, lots of toiletries. Air conditioning, huge comfortable bed. Breakfast was incredible, again staff attentive and friendly. We have been visiting Venice seven years, best hotel we have been in.
Stayed 3 nights in Nov 2023

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but hard to find

We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Stayed 1 night in Aug 2024

2/10 Terrible

Holly

Disliked: Staff & service, amenities, property conditions & facilities
Imagine a really OLD building that they tried to convert into a hotel. We found the staff to be rude and nosy. The breakfast was cold first thing in the morning. Much to expensive for the hotel. They have a key that weighs 2.5 pounds that you drag around with you.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Excellent accommodations. Very close to everything in Venice. Staff incredible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend The Donà Palace. An intamit
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dona Palace was a great place to stay. I loved having a private dock. Our trains were delayed over 5 hours so, after a long day of travel from Capri it was great to have a water taxi that pulled us right up to the hotel. The rooms were clean, beds comfortable, and the patio was a pleasant place to sit and watch the gondolas go by. Breakfast had a nice variety in a lovely room. I would definitely recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent. Service was above and beyond. The staff was very helpful with all my transfers.
Stayed 3 nights in May 2025

10/10 Excellent

MIROSLAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One minute walk from St. Mark’s Basilica. Relaxing patio on ground level and veranda on 2nd floor. Very quiet. Friendly staff, good breakfast, good drinks in lounge room. Rooms are typically small, well equipped. Clean. Highly recommended. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a short weekend stay here for my wife’s birthday and couldn’t have been happier with our stay. The location is extremely convenient to Piazza San Marco and is still a short walk to the Rialto Bridge area. Our room was a very good size, and the bed was very comfortable. We had a nice little balcony with a view of the canal where we could watch the gondolas float by. The breakfast buffet was spectacular with a large assortment of pastries, fruit and juices and included some egg and meat options as well. The hotel really made my wife’s birthday special as well with a wonder full dessert with a birthday candle at breakfast and when we returned to the room after a morning tour we were greeted with an ice bucket of Bellinis and a nice note wishing her a happy birthday. I will book this hotel again in a heartbeat on our next trip to Venice.

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