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Hotel Carlton on the Grand Canal

Property class: 4

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Photo gallery for Hotel Carlton on the Grand Canal

An outdoor dining area with tables and chairs, a large tent, and a view of a domed building in the background. - Hotel Carlton on the Grand Canal (Venice)
A neatly arranged breakfast table with plates of food, a set of candles, and a tea set. - Hotel Carlton on the Grand Canal (Venice)
A luxurious lounge with ornate furniture, a high ceiling, and decorative wall sconces. - Hotel Carlton on the Grand Canal (Venice)
A hotel room with a large window, ornate chandelier, and classic furniture. - Hotel Carlton on the Grand Canal (Venice)
A waterfront hotel with multiple balconies and a boat docked in front. - Hotel Carlton on the Grand Canal (Venice)
A short walk from Piazzale Roma and Port of Venice, Hotel Carlton on the Grand Canal provides a rooftop terrace, a garden, and car rentals on site. At the two on-site restaurants, enjoy brunch, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Room service

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Patio

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A room with a large ornate mirror, a bed with a quilted cover, a nightstand with a lamp, and striped wallpaper.

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

A hotel room with a bed, a desk, a chair, a small table, and a chandelier.

Classic Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

A bathroom with a glass-enclosed shower and a separate bathtub.

Classic Triple Room

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

A hotel room with striped wallpaper, a bed with a blue bedspread, a bedside table with a lamp, and a desk with a chair.

Superior Double or Twin Room, Canal View

8.8 out of 10
Excellent
(18 reviews)
  • Canal view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A bedroom with a bed, a laptop, a suitcase, a pair of shoes, a lamp, and a dresser.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

A bedroom with a large bed, a nightstand, a chair, and a desk.

Double Room Single Use

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a television, and a small table.

Family Room

7.0 out of 10
Good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Queen Superior

A hotel room with a large bed, a desk with a lamp, a chair, a dresser, and a mirror.

Queen Superior

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a large window, ornate chandelier, and classic furniture.

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a chandelier, a chair, a table with a vase of flowers, and a wall with patterned wallpaper.

Classic Double Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Twin Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT DELUXE ONE BEDROOM

  • Sleeps 10

APARTMENT DELUXE CANAL VIEW

  • Sleeps 10

About the neighborhood

Located in Santa Croce, a neighborhood in Venice, Hotel Carlton on the Grand Canal is near a train station and on a river. Port of Venice and Porto Marghera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Marina di Venezia and Lido of Venice Beaches. San Giuliano Park and Maritime Station are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Venice travel guide
Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    1 min walk - 0.1 miles
  • A bridge over a canal with buildings and a green dome in the background.
    Piazzale Roma
    3 min walk - 0.2 miles
  • A street with historic buildings, a tree, and people walking.
    Venetian Ghetto
    6 min walk - 0.4 miles
  • A harbor with multiple cruise ships docked, a large yacht, and a cityscape with colorful buildings.
    Port of Venice
    13 min walk - 0.7 miles
  • A stone bridge with arches over a canal, surrounded by historic buildings.
    Rialto Bridge
    14 min walk - 0.8 miles

Getting around

  • Venice Santa Lucia Station
    4 min walk
  • Venezia Tronchetto Station
    19 min walk
  • Marco Polo Airport (VCE)
    19 min drive

Restaurants

  • Burger King
    1 min walk
  • Ai Scalzi
    3 min walk
  • KFC
    6 min walk
  • Bistrot S. Lucia
    5 min walk
  • Gino's Pizzeria
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Boat tours
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Carlton on the Grand Canal pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hotel Carlton on the Grand Canal doesn't offer parking.

What time is check-in at Hotel Carlton on the Grand Canal?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Carlton on the Grand Canal?

Check-out is at 11:00 AM.

Where is Hotel Carlton on the Grand Canal located?

Located in Santa Croce, this hotel is steps from Ca' Pesaro Galleria Internazionale d'Arte Moderna and Grand Canal. Piazzale Roma and Port of Venice are also within 15 minutes. Venice Santa Lucia Station and Venice (XVQ-Santa Lucia Rail Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Carlton on the Grand Canal Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal Staff is amazingly helpful and knowledgeable Multilingual Lovely stay and super hospitable
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

MAISAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful specially the one from Philippines. Location is perfect .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location in the Grabd Canal with its own landing base for boat . Friendly helpful staff . Clean rooms . Food delicious . Beautiful Venetian ambience
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is excellently placed within 5 mins walk of the bus and train stations and similarly close to the bars, shops and restaurants. The main areas of the hotel and the welcoming staff were all excellent and well appointed. The bedrooms and primarily the bathrooms are now a little dated and could do with an update to ensure 4 star rating is deserved. We had a great stay and the hotel formed a big part of the experience.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities
Wonderful hotel staff who were more than happy to help and answer any questions.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! I had the junior suite and it was amazing! Beautiful views of the grand canal, the room was so cozy and the staff was so friendly. I will be back
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely has old world charm. Rooms were clean and nice. Locate right on the grande canal across from train station so location was convenient also.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute traditional property. Fantastic location with windows that overlooked the grand canal, easy to get in/out of Venice. The staff was really kind and helpful! Lots of fantastic restaurants nearby and just across the canal from the public ferry.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Gurvinder

Liked: Staff & service
It should not be three star. Location was the best. Accessibility was good. Rest is okay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent location!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was clean. Soo close to the rail station easy to find even in the dark.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was chilly in yhroom but the hotel was great otherwise. Nice location yo yhe train station and the staff was friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. It is in an older building, but still very well maintained. The complimentary breakfast left a little to be desired. But that was more of a cultural difference than a lack of quality. The staff was extremely helpful and friendly. We would stay at this hotel again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and a great location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean room!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Tom

Great staff, really helpful...perfect for a weekend stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Tamieka headley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and accommodating. This was just 1 bridge over from the train station. Be prepared for the vintage Bridgeton look and feel. Room had a bad odor but bathroom was nice and updated. I did not care for the esthetic of the room very vintage but that's the look in venice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

anjali

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and breakfast spread
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Saeideh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for us, the location was awesome
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Klaus

Liked: Cleanliness, staff & service
Great location. Easy walk to transportation center. Love the canal view, but a bit noisy
Front of Hotel view
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great accommodations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Kaynell

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Jul 2025