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Hotel Carlton on the Grand Canal

4.0 star property
Two restaurants and a rooftop garden await at this Grand Canal-view hotel, perfectly positioned for exploring Venice's St. Mark's Square

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Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace - Hotel Carlton on the Grand Canal (Venice)
Classic Double or Twin Room | Down comforters, minibar, in-room safe, individually furnished - Hotel Carlton on the Grand Canal (Venice)
Front of property - Hotel Carlton on the Grand Canal (Venice)
Lobby lounge - Hotel Carlton on the Grand Canal (Venice)
Junior Suite | Down comforters, minibar, in-room safe, individually furnished - Hotel Carlton on the Grand Canal (Venice)
Hotel Carlton on the Grand Canal offers upscale comfort and stunning views in Venice. Enjoy international cuisine at the hotel's two restaurants, then relax in the rooftop garden. Its prime location places Piazzale Roma and St. Mark's Square within easy walking distance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down comforters, minibar, in-room safe, individually furnished

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down comforters, minibar, in-room safe, individually furnished

Classic Double or Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, individually furnished

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Down comforters, minibar, in-room safe, individually furnished

Classic Double Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Twin Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Located in Santa Croce, a neighborhood in Venice, Hotel Carlton on the Grand Canal is near a train station and on a river. Port of Venice and Porto Marghera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Canal and Marina di Venezia. Maritime Station and Zattere are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Venice travel guide
Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • moderne Fußgängerbrücke über den Canal Grande Venedig
    Piazzale Roma
    3 min walk - 0.2 miles
  • Grand Canal featuring heritage architecture, a river or creek and a ferry
    Grand Canal
    3 min walk - 0.2 miles
  • Venetian Ghetto which includes heritage architecture
    Venetian Ghetto
    6 min walk - 0.4 miles
  • Late afternoon, early evening view of the Venice cruise port with at least five large cruise ships in port, Venice, Italy.
    Port of Venice
    10 min walk - 0.5 miles
  • Rialto Bridge featuring heritage architecture, a lake or waterhole and a bridge
    Rialto Bridge
    13 min walk - 0.7 miles

Getting around

  • Venice Santa Lucia Station
    4 min walk
  • Venezia Tronchetto Station
    19 min walk
  • Marco Polo Airport (VCE)
    19 min drive

Restaurants

  • KFC
    6 min walk
  • Ai Scalzi
    3 min walk
  • Burger King
    1 min walk
  • Bistrot S. Lucia
    5 min walk
  • Relax & Caffè
    5 min walk

About this property

Hotel Carlton on the Grand Canal

Upscale hotel near Piazzale Roma
Located close to Port of Venice and Rialto Bridge, Hotel Carlton on the Grand Canal provides a rooftop terrace, a garden, and car rentals on site. At the two on-site restaurants, enjoy brunch, lunch, dinner, kids' meals, and international cuisine. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Babysitting (surcharge), a front-desk safe, and an elevator
  • A 24-hour front desk, a banquet hall, and concierge services
  • Luggage storage, free newspapers, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 150 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, childcare services, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Boat tours
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is Hotel Carlton on the Grand Canal pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hotel Carlton on the Grand Canal doesn't offer parking.

What time is check-in at Hotel Carlton on the Grand Canal?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Carlton on the Grand Canal?

Check-out is at 11:00 AM.

Where is Hotel Carlton on the Grand Canal located?

Located in Santa Croce, this hotel is within a 5-minute walk of Papadopoli Gardens, Piazzale Roma, and Grand Canal. Port of Venice and Rialto Bridge are also within 1 mi (2 km). Venice Santa Lucia Station and Venice (XVQ-Santa Lucia Rail Station) are within a 5-minute walk.

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Reviews

Hotel Carlton on the Grand Canal Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was clean. Soo close to the rail station easy to find even in the dark.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was chilly in yhroom but the hotel was great otherwise. Nice location yo yhe train station and the staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent location!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Saeideh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for us, the location was awesome
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was perfect and buffet breakfast very good. Location is near train station along the Grand canal. It was a beautiful experience over all. Thank you
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Man Bun

Liked: Cleanliness, staff & service, amenities
Clean bathroom!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and a great location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Tom

Great staff, really helpful...perfect for a weekend stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

anjali

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and breakfast spread
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kaynell

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great accommodations
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sultana

Liked: Cleanliness
Location was great! Hotel staffs were excellent. A staff named Katia was excellent. Hotel provides really good breakfast. Rooms are ok. My kids had a good laugh when they saw the hair dryer. The heating system was aweful. We visited this week (Jan, 2026) and the rooms got too hot. It wasn't pleasant. The heating is controlled centrally and doesn't allow guest to adjust heating to their own comfort level.
Window
Hallway
Stayed 2 nights in Jan 2026
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a fantastic location! Everything was within walking distance, and the staff were very helpful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and staff were very customer service driven and friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable well position hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Xin

Great location, very friendly recep
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great experience! The staff are friendly!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location is amazing. The patio is a garden area court yard not a balcony over the grand Canal and it was two twin beds not a queen or double bed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brandon

Very nice and great staff.
Stayed 3 nights in May 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very central easy access to station and restaurants, clean fresh smelling, good beds etc...
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for my family of 4. Great breakfast and location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, Good Location and Excellent service!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the ideal hotel for us. easy access to the airport. water taxi is just across the river. and walkable to nearby restaurants.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close from the train station and very friendly and helpful staff.
Stayed 2 nights in Apr 2025