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Hotel Canal

3.0 star property
Hotel with free breakfast, 3-minute walk to Piazzale Roma

Choose dates to view prices

Photo gallery for Hotel Canal

Exterior
Room amenity
Lobby
Minibar, in-room safe, desk, soundproofing
Dining
Hotel Canal, near the Port of Venice, serves continental breakfast and has a cozy bar for evening relaxation. Guests enjoy practical amenities like WiFi in common areas, an area shuttle, and concierge services. Previous travelers consistently praise the staff's helpfulness.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1

View all photos for Standard Double or Twin Room, Canal View

Standard Double or Twin Room, Canal View | View from room

Standard Double or Twin Room, Canal View

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bidet
Minibar
Desk
  • 15 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bidet
Minibar
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bidet
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bidet
Minibar
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bidet
Minibar
Desk
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • Sleeps 4

View all photos for Standard Room with Canal View

Minibar, in-room safe, desk, soundproofing

Standard Room with Canal View

  • Sleeps 2

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About the neighborhood

Map
Sestiere Santa Croce 553, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 2 min walk - 0.1 miles
  • Grand Canal - 2 min walk - 0.1 miles
  • Port of Venice - 9 min walk - 0.5 miles
  • Rialto Bridge - 14 min walk - 0.8 miles
  • St. Mark's Square - 19 min walk - 1.0 mile

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Bar Filovia - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bacareto da Lele - ‬3 min walk
  • ‪Bistrot S. Lucia - ‬7 min walk

About this property

Hotel Canal

Hotel near Piazzale Roma
Close to St. Mark's Square and Grand Canal, Hotel Canal provides free continental breakfast, a bar, and more. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An area shuttle, a banquet hall, and a vending machine
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Concierge services and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Canal offer perks such as air conditioning, as well as amenities like safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice

Frequently asked questions

Is Hotel Canal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Canal?

This property doesn't offer parking.

What time is check-in at Hotel Canal?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Canal?

Check-out is at 10:30 AM.

Where is Hotel Canal located?

Located in Santa Croce, this hotel is within a 5-minute walk of Piazzale Roma and Grand Canal. Port of Venice and Tronchetto Waterbus Stop are also within 15 minutes. Venezia Tronchetto Station is 17 minutes by foot and Venice Santa Lucia Station is 6 minutes.

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Reviews

Hotel Canal Reviews

6.6

6.8

Cleanliness

8.4

Location

7.4

Staff & service

6.4

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 144 out of 1006 reviews
Rating 8 - Good. 343 out of 1006 reviews
Rating 6 - Okay. 272 out of 1006 reviews
Rating 4 - Poor. 138 out of 1006 reviews
Rating 2 - Terrible. 109 out of 1006 reviews

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was wonderful
Stayed 2 nights in Sep 2025

8/10 Good

Peifeng

Liked: Cleanliness, staff & service
Excellent service, particularly Apple at front desk. The facility has issues (toilet did not flush, in-room safe did not work), but staff did try to fix the problems. Convenient location. Good value. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service

Great place, a little small

Small room but in a great location. Service was friendly and the amenities worked well.
Stayed 2 nights in Jun 2024

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel from our trip. They don't seem to know what Maintenance
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good.

good value, good location, close to train central, good breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Galindo

Liked: Cleanliness, staff & service
It was across from the train station
Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service

Will be amazing when done

Making improvements and have a ways to go. Will be amazing in 6 months to a year
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location near train station and right on the canal. Has ac which is nice in summer. Property condition is fairly poor but beds were fine, staff was nice and breakfast was good.
Stayed 1 night in Aug 2022

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 2 nights in Jul 2023

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Mar 2023

2/10 Terrible

Perla Noemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to the hotel and did not get a room, at first they said it’s because payment wasn’t still confirmed by the last time they checked which was same day’s morning, I told them that was not right and showed them emails with date stamp on it that it was all done before already. So they changed the story and was told then I could not get a room because it had rained inside the hotel and they had leaks and flood and I could not be given a room like that, I was sent to a different hotel to make a new reservation at today’s price on the spot and stay there because they were not able to give me a room.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Amenities
It was convenient to rail terminal and staff was very friendly. Low rating is due to wi-fi only working couple hours and sheets had stains.

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
This property was surprisingly delightful for its price! The location itself is worth the cost as it is minutes away from the train station and easily accessed by foot if parking on the outskirts of Venice. Don’t expect high end here and please know the bathrooms and hotel are dated and old but do have hot showers and working toilets. Overall a pleasant stay that didn’t break the bank!
Stayed 1 night in Aug 2022

8/10 Good

RAUL

Liked: Cleanliness, staff & service
This is a 3 stars hotel located at good distance of the train station and the center of the city. Facilities need some renovation. Staff is kind. Price was convinient.
Stayed 1 night in Dec 2023

6/10 Okay

ron gerald

Liked: Staff & service
Very old needs some upgrades but the services are very good
Stayed 2 nights in Jul 2022

8/10 Good

Carl Jack

Liked: Cleanliness
Disliked: Staff & service
Perfect location. Good breakfast. Reception, I would suggest, needs training to be customer friendly. At least ask how can they be at help.
Stayed 1 night in Apr 2023

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Having stayed at this hotel numerous times I was disappointed that we were given a room in an inferior nearby property, and we were not aware of the renovations that were taking place. After showing our displeasure we were given a room for the rest of our stay in the hotel we had booked, so everything was ok .
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ok

The hotel was clean but old and could use some upgrades. The sheets were very clean but the mattress was uncomfortable. The breakfast was pretty good. AC worked so/so. The shower is too small. Cleanliness was good.
Stayed 1 night in Jul 2024

6/10 Okay

Christ

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located by the end of the roadway, the rail station and a stop on the Grand Canal. The room was hot and the coolness could not be controlled. The staff tried to be accommodating.
Stayed 2 nights in Jul 2022

6/10 Okay

Suzanne Linda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old and very tired, it is in good location and ok just for a base. We had to change rooms as the shower had no holder you would have had to hold the shower! This was our third stay and is convenient but condition of rooms not great
Stayed 2 nights in Sep 2022

4/10 Poor

SANDRA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not what you expect. no air conditioning Very old and out dated Falling apart Bathroom had mould on shower curtain that was half hanging off stains on the wall cracks in the shower. they need to do abit of TLC and it could be a nice property. it is walking distance to alot of places.
Stayed 3 nights in May 2024

2/10 Terrible

Graeme

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ray Hotel

Absolutely disgusting excuse for a hotel. Wouldn’t even let a Rat stay here. Complete room was filthy, stench of damp, mould everywhere, curtains ripped and didn’t close, waited 5 minutes to even check in as the receptionist was too busy trying to decide between KFC or Burger King for her dinner. Checked in and out within 15 minutes. The place should be closed down.
Stayed 2 nights in Feb 2023

6/10 Okay

Cynthia Sarmiento

No lift for the guest. No help for the guest with lots of luggage.
Stayed 2 nights in Jul 2023

4/10 Poor

Ertan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable

This hotel shouldn’t be selling as 3 star. It’s very old and have a bad smell.
Stayed 1 night in Mar 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is very close to the railway station and other public transport. Wifi is not available in the room and is only available near the reception area. They shouldn’t be providing wrong information for the services they don’t provide. Toilet tissue was missing and heater was not working properly and can be a concern during winter. Breakfast was good.
Stayed 1 night in Jan 2023

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