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Hotel Canal

Property class: 3

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Photo gallery for Hotel Canal

A waterfront building with multiple stories, a bridge in the foreground, and a reflection of lights on the water. - Hotel Canal (Venice)
A room with a wooden desk, a chair, a table with breakfast items, and a window with curtains. - Hotel Canal (Venice)
A room with a wooden floor, a bed, a table with a fruit bowl, a lamp, a mirror, and a window with curtains. - Hotel Canal (Venice)
A cozy, well-lit room with a wooden bar area, bookshelves, and a seating area with a patterned rug. - Hotel Canal (Venice)
A hotel room with a bed, a dining table with fruit, a chair, and a view of buildings through a glass door. - Hotel Canal (Venice)
A short walk from Piazzale Roma and Port of Venice, Hotel Canal provides free continental breakfast, a bar, and more. Stay connected with free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room, Canal View

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Standard Double or Twin Room, Canal View

  • Canal view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a mirror, and a window with curtains.

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with a bed, bedside table, lamp, and a tray with food.

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

A hotel room with a bed, bedside table, lamp, and a tray with food.

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

About the neighborhood

Located in Santa Croce, a neighborhood in Venice, Hotel Canal is near a train station. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Marina di Venezia and Lido of Venice Beaches. San Giuliano Park and Paintball Mestre are also worth visiting. Visit our Venice travel guide
Map
Sestiere Santa Croce 553, Venice, VE, 30135

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    1 min walk - 0.1 miles
  • A bridge over a canal with buildings and a green dome in the background.
    Piazzale Roma
    2 min walk - 0.1 miles
  • A canal with a stone bridge, colorful buildings, and boats.
    Venetian Ghetto
    8 min walk - 0.5 miles
  • A harbor with multiple cruise ships docked, a large yacht, and a cityscape with colorful buildings.
    Port of Venice
    11 min walk - 0.6 miles
  • Ca' Pesaro Galleria Internazionale d'Arte Moderna
    2 min walk - 0.1 miles

Getting around

  • Venice Santa Lucia Station
    6 min walk
  • Venezia Tronchetto Station
    17 min walk
  • Marco Polo Airport (VCE)
    19 min drive

Restaurants

  • Burger King
    3 min walk
  • KFC
    6 min walk
  • Bistrot S. Lucia
    7 min walk
  • Vittoria Dal 1938
    3 min walk
  • Relax & Caffè
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Canal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Canal?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Canal?

Check-out is at 10:30 AM.

Where is Hotel Canal located?

Located in Santa Croce, this hotel is steps from Grand Canal and Piazzale Roma. Rialto Bridge and St. Mark's Square are also within 1 mi (2 km). Venezia Tronchetto Station is 17 minutes by foot and Venice Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Canal Reviews

6.6

6.8

Cleanliness

8.4

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 162 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 134 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and helpful staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location for cruise port
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Location was great. Cold room, hotel doesn’t provide heat until November Regular cotton sheets on Bed, no blanket etc No kettle or hot water, tea or coffee available No Soap in Shower, No utensils (cup, glass, plate, fork, spoon , knife) in Room, No utensils in Lobby areas, receptionist couldn’t help. Expedia booking ad says breakfast included, receptionist provided proof that standard room booked without breakfast.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The big selling points for this hotel in my opinion are the location and the breakfast. We opened the window to a fantastic view of the Grand Canal, it was amazing and there are plenty of choices for breakfast. The hotel is dated and in need of upgrading but its not 5 star and you are not paying 5 star prices, would definitely stay here again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cons: The room was very cramped and small. Bathroom was even smaller. Room was in need of repairs, had holes in the ceilings that were lazily patched and not finished. Pros: Great location, very affordable, close to train station and bus terminal, ac worked great. Staff were friendly and helpful, WiFi worked well. Would stay here again for the price and location but if there is another hotel close by at a similar price I would give them a shot.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel and we highly recommend it. Clean room and friendly staff.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no telephone to call front desk…tv was not working…bed covers were worn…toilet ran for hours during filling…breakfast was supposed to be included but was not…hotel staff was rude and did not provide any solution to our complaints. Had to go around corner to another hotel entrance to access our room. No elevator. Stay away from this place …you will be disappointed!!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to many places.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel was in a very good location - close to public transportation, restaurants and shopping. The staff was very friendly and helpful. The air conditioning did not cool the best and the internet connection wasn't very strong. Overall, the hotel was a good value for the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
María at front desk was exceptionally helpful. The room was clean and comfortable. I would highly recommend.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Good - it was an ok room good clean bathroom. Ac was good. Very easy to navigate every where . Very good location . Bad- Don’t expect the rooms showcasing in the Expedia profile photos . It’s completely deferent. They gave us a completely deferent room behind the hotel ( not adjacent to the canal ) . Also during reservation process it was advertised as breakfast included . That was a major factor when selecting the room . But on the date of check in they said breakfast was not included. Even I tried to explain they were not in a mood to listen . As if they didn’t much care about the guests who came through online platforms. It seems their online advertising is very deceiving . So don’t go by the details of the profile or images. You will not get that .
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked we were able to drop off our luggage before check in. The pictures on line of the rooms are not accurate for the room we received. The room was dirty and had a lot mold. The beds only have a sheet and no blankets. When we asked for blankets we were told it is summer and they don’t have any. I was surprised when I found one the next morning in our room behind the mirror. Front desk should’ve know that’s where they were kept. The front desk lady in the morning is not very friendly.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was wonderful
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, delicious breakfast. Excellent view!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Booked in Cansl Hotel when checked in the moved ist some Walter Hote around the corner no warning no option to change and let us know after they took my money . Staff not friendly Breakfast poor and Air Conditioner didnt work said something to staff and they did nothing it only blew hot air . Only good thing about this was the location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

We had a corner canal view room which was like being in a fairy tale. The staff was great and helpful. We had an electrical issue while we were there but the staff was very helpful and accommodating
View from our window
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, good location. Great price!!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent service, particularly Apple at front desk. The facility has issues (toilet did not flush, in-room safe did not work), but staff did try to fix the problems. Convenient location. Good value. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great place, a little small

Small room but in a great location. Service was friendly and the amenities worked well.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed 2-night stay and better than expected

Enjoyed our two-night stay and had better experience than I expected based on reviews, which might be due to off season right now. Breakfast space is good, and all staffs were nice and helpful. Definitely I would recommend this hotel.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good.

good value, good location, close to train central, good breakfast.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, a beautiful property, 5 minutes drive from tram station. If you prefer a quiet and beautiful Tuscany villa just outside of Florence, this is the right place! Thank you the hosts for the delicious breakfast!
Stayed 2 nights in Jul 2024