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Carlton Capri Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Piazzale Roma

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Photo gallery for Carlton Capri Hotel

Terrace/patio
Lounge
Lobby sitting area
Exterior
Superior Double or Twin Room | Down comforters, minibar, in-room safe, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Down comforters, minibar, in-room safe, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Room amenity

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Hair dryer
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Down comforters, minibar, in-room safe, soundproofing

Double Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, minibar, in-room safe, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Down comforters, minibar, in-room safe, soundproofing

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
S Croce 595/a, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 5 min walk - 0.3 miles
  • Grand Canal - 5 min walk - 0.3 miles
  • Port of Venice - 14 min walk - 0.7 miles
  • Rialto Bridge - 16 min walk - 0.9 miles
  • Teatro La Fenice - 20 min walk - 0.9 miles

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Arcicchetti Bakaro - ‬3 min walk
  • ‪Bar Pasticeria Rio Marin - ‬3 min walk
  • ‪Bar Rosa - ‬4 min walk
  • ‪Al Bacco Felice - ‬3 min walk

About this property

Carlton Capri Hotel

Hotel near Piazzale Roma
Located close to Port of Venice and Rialto Bridge, Carlton Capri Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Tour/ticket assistance, free newspapers, and luggage storage
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
  • Concierge services, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Carlton Capri Hotel offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resturant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Frequently asked questions

Is Carlton Capri Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Capri Hotel?

Carlton Capri Hotel doesn't offer parking.

What time is check-in at Carlton Capri Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Carlton Capri Hotel?

Check-out is at 11:00 AM.

Where is Carlton Capri Hotel located?

Located in Santa Croce, this hotel is within a 10-minute walk of Papadopoli Gardens, Piazzale Roma, and Grand Canal. Port of Venice and Tronchetto Waterbus Stop are also within 15 minutes. Venice Santa Lucia Station is 6 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 6 minutes.

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Carlton Capri Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 238 out of 681 reviews
Rating 8 - Good. 280 out of 681 reviews
Rating 6 - Okay. 120 out of 681 reviews
Rating 4 - Poor. 25 out of 681 reviews
Rating 2 - Terrible. 18 out of 681 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple typical Venice hotel. Good location
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.
Stayed 2 nights in Apr 2025

8/10 Good

Duncan

Liked: Cleanliness
Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Dany Anne

Liked: Staff & service
Disliked: Cleanliness
The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .
Stayed 2 nights in Apr 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for transport links

The hotel was quite difficult to find (as most hotels in Venice are!) on a dark, wet January night. Staff were helpful, room was clean and comfortable and the location was handy for the transport links. The breakfast was disappointing however.
Stayed 1 night in Jan 2025

10/10 Excellent

Van Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and services
Stayed 1 night in Nov 2024

8/10 Good

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
very good quality, especially for helpful staff and for quality breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Great buffet breakfast!
Stayed 1 night in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness
Great location close to the canal and train station
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the taxi drop-off point. Hotel was in a nice area convenient to restaurants, shopping, and Venezia S. Lucia train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - easy to find from the bus station. Lovely staff every time we interacted with the reception desk, really comfy beds and clean and tidy rooms/bathrooms. Definitely recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 3 nights in Oct 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice 3 star in an ideal location.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and accomodating when we made a slight error in booking. Would definitely recommend....
Stayed 2 nights in Oct 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean room! Easy walk to the Grand Canal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

Friendly helpful staff. Good location of hotel making it easy to explore the city
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic convenient location to train station. Surrounding area is of course very walkable and typical charming Venice. Hotel is older and a bit outdated but was clean and had everything we needed. Staff was friendly and welcoming. Would absolutely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Would stay here again. Tucked away so it was very quiet. Only here for two nights post cruise but would stay here again if needed. Stay here if you want a quiet clean and relatively inexpensive room close ish to piazzale roma where the cars can drive (for tour meetings and transfers).
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and very nice staff.
Stayed 2 nights in Feb 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a porter to take your luggage over if you come by train. Google was a little confused. Ok value for the money.
Stayed 1 night in Sep 2024

10/10 Excellent

PEDRO

Great location, great scarf and service. The hotel is clean and close to train station and many convenience shops, restaurants, bars, etc.
Stayed 1 night in Feb 2024

2/10 Terrible

Giancarlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it

I tried to cancel my reservation, made with Hotels.com, as my work appointment was cancelled. Hotels.com correctly replied that they would ask the hotel if it was possible not to apply the penalty, equal to the cost of the reservation. The hotel refused and, even after a phone call, they were of no help. I lost my money and the hotel cannot claim that it was for Hotels.com responsibility. I will have to return to Venice, mainly for work, but I will certainly avoid this hotel. Zero unfortunately is not possible...
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Quite in the evening, good breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Venice

It was my friend's first visit to Venice and it was so easy navigating the alleys to the main sights with little surprises along the way.
Stayed 3 nights in Jun 2024

8/10 Good

JON

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and access to tours. Must eat breakfast at the Brunch cafe order the Japanese pancakes.
Stayed 4 nights in Jun 2023