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Aqua Palace Hotel

4.0 star property
Attentive staff make every moment count at this elegant hotel, from arranging train station pickups to securing tickets for Venice's most popular attractions

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Photo gallery for Aqua Palace Hotel

Rooftop terrace - Aqua Palace Hotel (Venice)
Lobby - Aqua Palace Hotel (Venice)
Front of property - Aqua Palace Hotel (Venice)
Lobby - Aqua Palace Hotel (Venice)
Daily buffet breakfast for a fee - Aqua Palace Hotel (Venice)
The Aqua Palace Hotel in Castello, one of Venice's top districts, offers a prime location. Guests enjoy a substantial breakfast buffet before exploring. Express check-in saves time for visiting nearby St. Mark's Square and Piazzale Roma.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

View all photos for Suite, Canal View

Suite, Canal View | Minibar, in-room safe, soundproofing, free WiFi

Suite, Canal View

10.0 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Minibar, in-room safe, soundproofing, free WiFi

Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Castello, a neighborhood in Venice, Aqua Palace Hotel is near the airport. Port of Venice and Tronchetto Waterbus Stop are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lido of Venice Beaches and Marina di Venezia. San Teodoro and Venetian Museum of Natural History are also worth visiting. Visit our Venice travel guide
Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

What's nearby

  • St. Mark's Square
    St. Mark's Square
    3 min walk - 0.2 miles
  • St. Mark's Basilica
    St. Mark's Basilica
    3 min walk - 0.2 miles
  • Rialto Bridge
    Rialto Bridge
    3 min walk - 0.2 miles
  • Doge's Palace
    Doge's Palace
    5 min walk - 0.3 miles
  • Riva degli Schiavoni in Venice at sunset
    Riva degli Schiavoni
    5 min walk - 0.3 miles

Restaurants

  • La Piazza
    2 min walk
  • Dal Moro‘s Fresh Pasta To Go
    3 min walk
  • Pizzeria 1000 Gourmet
    1 min walk
  • Pasta Go Express
    2 min walk
  • Hütte
    2 min walk

About this property

Aqua Palace Hotel

Upscale hotel near St. Mark's Square
A short walk from Rialto Bridge and Grand Canal, Aqua Palace Hotel provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), train station pick-up service, and express check-out
  • Babysitting (surcharge), a 24-hour front desk, and smoke-free premises
  • A front-desk safe, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Aqua Palace Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Aqua Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Aqua Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Aqua Palace Hotel?

Check-out is at noon.

Where is Aqua Palace Hotel located?

Located in Castello, this hotel is within a 5-minute walk of San Teodoro, St. Mark's Square, and St. Mark's Basilica. Rialto Bridge and Doge's Palace are also within 10 minutes. Venice Santa Lucia Station is 24 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aqua Palace Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 621 out of 788 reviews
Rating 8 - Good. 145 out of 788 reviews
Rating 6 - Okay. 15 out of 788 reviews
Rating 4 - Poor. 5 out of 788 reviews
Rating 2 - Terrible. 2 out of 788 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly helpful staff, we had the junior suite which was perfect
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a good location with accommodating staff. Breakfast was excellent. They have their own pier onto which boat taxis can dock for easy access to the train station, etc
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Its environment, convenient location and simple beauty makes it a phenomenal hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Big rooms. Great location.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from London for my husbands 50th birthday and I cannot fault this hotel. Beautiful location, incredible furnishings and decor and the staff were so accommodating.
Front of the hotel
another view
the bridge outside the hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice size rooms. The staff was incredibly kind, helpful, and welcoming. Highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely staff who couldn’t do enough for us. Room was spotlessly clean and very comfortable with a beautiful big bathroom. Excellent location, central but quiet. Good facilities with onsite bar, good breakfast selections and stunning private dock with outdoor space, I will be recommending and hope to return!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Immaculately clean, quiet ,spacious and luxurious. The staff was engaging, professional and extremely helpful with everything from directions to dinner reservations. Great stay…
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Terryn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast, wonderful and helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

TUNA

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly clean and nice hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious room with bathroom. Very confortable. I definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - stylish and in a fabulous central location. Staff were attentive, room and bathroom luxurious and breakfast plentiful with hot and cold options. I would have given it 5/5 but whilst the sheets and bedding were lovely the bed was quite hard and in need of a mattress topper for a side sleeper like me.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
This place was beautiful, warm and cozy. I’d stay here again, it was in a good spot as well, close to a lot of places
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location Staff was very accommodating Beautiful rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Staff especially the barman was very well welcoming, he gave us recommendations and mans served us with a smile every time. The room was spacious and clean. The location is central and only a few minutes walk from the main areas. Absolutely recommend this place for every visit!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful big room overlooking a canal. Easy walking to all the highlights.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Hotel exceeded expectations. Nice reception area and breakfast area. The room #103, was very large, clean and well appointed with bed, couch, desk and chair. Good lighting and power access. Staff very friendly and helpful. Excellent location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were so friendly and very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall comfortable stay. We had a lovely room. Really enjoyed all the breakfast options. Would definitely recommend this hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kim Hoe

Liked: Cleanliness, staff & service, amenities
Spacious and quiet room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely zero complaints - Great location, hotel is clean and beautiful, staff are helpful and kind. Breakfast was delish and we loved our room - especially a super comfy bed.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, very quiet and convenient
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel. Nicely decorated. Staff were very friendly and helpful. Good breakfast.
Stayed 2 nights in Oct 2025