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Aqua Palace Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to St. Mark's Square

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Photo gallery for Aqua Palace Hotel

Rooftop terrace
Daily buffet breakfast (EUR 15 per person)
Lobby
Junior Suite | Minibar, in-room safe, soundproofing, free WiFi
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

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Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Canal View

Suite, Canal View | Minibar, in-room safe, soundproofing, free WiFi

Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Canal view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Canal view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 3 min walk - 0.2 miles
  • St. Mark's Basilica - 3 min walk - 0.2 miles
  • Rialto Bridge - 4 min walk - 0.2 miles
  • Doge's Palace - 5 min walk - 0.3 miles
  • Teatro La Fenice - 8 min walk - 0.4 miles

Restaurants

  • ‪Dal Moro's - Fresh Pasta To Go - ‬3 min walk
  • ‪Ristorante La Piazza - ‬2 min walk
  • ‪La Boutique del Gelato - ‬1 min walk
  • ‪Da Carletto - ‬3 min walk
  • ‪1000 Gourmet Venezia - ‬1 min walk

About this property

Aqua Palace Hotel

Upscale hotel near St. Mark's Square
A short walk from St. Mark's Basilica and Rialto Bridge, Aqua Palace Hotel provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), train station pick-up service, and express check-out
  • Express check-in, babysitting (surcharge), and smoke-free premises
  • Luggage storage, a porter/bellhop, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Aqua Palace Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Is Aqua Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aqua Palace Hotel?

This property doesn't offer parking.

What time is check-in at Aqua Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Aqua Palace Hotel?

Check-out is at noon.

Where is Aqua Palace Hotel located?

Located in Castello, this hotel is within a 5-minute walk of San Teodoro, St. Mark's Square, and Rialto Bridge. St. Mark's Basilica and St Mark's Campanile are also within 5 minutes. Venice Santa Lucia Station is 24 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 24 minutes.

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Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 522 out of 682 reviews
Rating 8 - Good. 140 out of 682 reviews
Rating 6 - Okay. 13 out of 682 reviews
Rating 4 - Poor. 5 out of 682 reviews
Rating 2 - Terrible. 2 out of 682 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in this lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to attractions, super nice and helpful staff, breakfast was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, welcoming and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola Sharon

Liked: Amenities, property conditions & facilities
Great location, helpful staff, lovely room, clean and spacious
Stayed 3 nights in Mar 2025

10/10 Excellent

Mihcael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Property was easy to access, really neat to be on the canal and decor was on point. 6 star if I could.
Stayed 1 night in Apr 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 2 nights in Mar 2025

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aqua Palace

Fabulous location, just 5 minutes walk from St Mark's, Doges Palace and Rialto. The hotel is lovely, large rooms, very clean and classy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and luxurious hotel. Everything was extremely clean and the staff service was spectacular.
Stayed 3 nights in Nov 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to stay in order to tour Venice. It is close to all the attractions. I had a great stay the staff was awesome and the hotel was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room and very helpful front desk.
Stayed 5 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for convenience and luxury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Cole

Liked: Staff & service, amenities, property conditions & facilities
Hotel was great, we highly recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located so it was an easy walk to major tourist areas.
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real great property, friendly and attentive staff. Breakfast had more the enough options and was of a very good quality. Rooms were very comfortable and cleaned daily. We would go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. Service from front desk, restaurant and bar was great. Location was perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Liked: Property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit. Hotel room was perfect for us and Lelo in the bar helped arrange an amazing dinner with gondola taking us there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Areerat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore Venice! Beautiful hotel and lovely staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service.

The service by Jean Claude was excellent and the location outstanding!
Stayed 7 nights in Jul 2024

10/10 Excellent

FELIPE

Great hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real treat to stay in such an elegant, timeless hotel. The staff was friendly and so helpful. The location was convenient and very walkable for the surrounding points of interest. Our room was cleaned daily, and we never even saw the housekeepers! The service at this hotel was excellent!
Stayed 7 nights in Nov 2024

10/10 Excellent

Stepan

Liked: Amenities, property conditions & facilities
Every single staff member was amazing
Stayed 3 nights in Sep 2024