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Hotel Phoenix

3.0 star property
Family-friendly hotel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Hotel Phoenix

Exterior
Reception
Comfort Suite, 2 Bedrooms, Courtyard Area | 1 bedroom, premium bedding, memory foam beds, minibar
Meeting facility
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

1 bedroom, premium bedding, memory foam beds, minibar

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

1 bedroom, premium bedding, memory foam beds, minibar

Comfort Suite, 2 Bedrooms, Courtyard Area

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Comfort Double or Twin Room, 1 Bedroom, Housekeeping | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Trundle Beds and 2 Large Twin Beds

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About the neighborhood

Map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419

What's nearby

  • Park Prirode Papuk - 7 min drive - 3.8 miles
  • Arena Zagreb - 20 min drive - 14.6 miles
  • City Center One East - 21 min drive - 12.5 miles
  • Ban Jelacic Square - 23 min drive - 15.6 miles
  • Zagreb Cathedral - 24 min drive - 15.8 miles

Getting around

  • Velika Gorica Turopolje Station - 6 min drive
  • Zagreb Airport (ZAG) - 12 min drive

Restaurants

  • ‪Phoenix Restoran - ‬1 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Caffe Bar Stari Grad - ‬5 min drive
  • ‪Caffe Bar Dobardan - ‬5 min drive
  • ‪Pivnica Turopolje - ‬5 min drive

About this property

Hotel Phoenix

Family-friendly hotel near the airport
Take advantage of a terrace, a coffee shop/cafe, and a playground at Hotel Phoenix. The on-site restaurant, Phoenix, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks include:
  • Local cuisine breakfast (surcharge), RV/bus/truck parking, and a banquet hall
  • Coffee/tea in the lobby, a TV in the lobby, and 2 meeting rooms
  • A reception hall, bicycle parking, and wedding services
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding and memory foam beds
  • Eco-friendly toiletries, bidets, and hair dryers
  • 85-cm flat-screen TVs with digital channels
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

Bosnian, Croatian, English, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Phoenix

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Changing table
  • High chair
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 85-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Destination fee: EUR 1.59 per person, per night. This fee does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Phoenix Velika Gorica
Phoenix Velika Gorica
Hotel Phoenix Hotel
Hotel Phoenix Velika Gorica
Hotel Phoenix Hotel Velika Gorica

Frequently asked questions

Is Hotel Phoenix pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Phoenix?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Phoenix?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Phoenix located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Galzenica Gallery, Park Prirode Papuk, and Andautonia Archaeological Park. Stari grad Lukavec and Park za pse Utrine are also within 9 mi (15 km).

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Hotel Phoenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 6 out of 49 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.
Stayed 1 night in May 2025

10/10

Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024

10/10

nice quite place,rooms and washroom were extremely clean .
Stayed 1 night in Jul 2022

10/10

Really really clean and nice hotel for an affordable price. İt has the best price/performance ratio i have stayed in Croatia
Stayed 1 night in Sep 2023

10/10

The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024

10/10

Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023

2/10

Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024

10/10

Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Stayed 1 night in Jul 2022

2/10

Property was abandoned.
Stayed 1 night in Feb 2023

8/10

Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024

10/10

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024

2/10

Air connection did not work and also was not hot water, could not take shower. We had 1 year baby, was hard.
Stayed 1 night in Aug 2024

8/10

My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.

8/10

Stayed 1 night in Aug 2024

8/10

2 chambres couplees tres spacieuses ! Propres, eau dans les chambres. Gardien disponible dans la nuit a notre arrivée. Le moins : on nous disait que les chambres navaient pas été payées alors que javais bien effectué auparavant le paiement. Il a fallu retrouver la preuve par la facture et sur le site de la banque...
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

8/10

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024

10/10

Rapport qualité prix excellent ! Personnel très gentil. Proximité de l’aéroport, parfait pour l’arrivée ou le départ. C’est un hôtel étape très pratique !
Stayed 1 night in Apr 2024

4/10

Experiencia desafortunada en check-in, escribimos al hotel comunicando nuestra hora de llegada tardía, no había nadie en recepción y el guardia nos dio una habitación con solo ropa de cama y toallas para 1 persona, cuando éramos 2 personas, no nos ofreció alternativas y la habitación ya estaba abonada mediante el portal de reservas, por lo tanto no pudimos elegir otro hotel. Dormimos como pudimos y no nos devolvieron la diferencia de precio de una habitación doble a una individual. No recomendaría este hotel en absoluto cuando la recepción esté cerrada.
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Oct 2023

6/10

Hotel situé dans un secteur “vide”. Pas de resto proche et externe ma fenêtre vue sur des débris de construction.,,
Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Aug 2023

10/10

Stayed 1 night in Aug 2023

8/10

Stayed 1 night in Aug 2023