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Sunstar Hotel Lenzerheide

4.0 star property
Mountain getaway where travelers can unwind in a spa after a day on the slopes, combining relaxation with alpine adventure in Lenzerheide

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Photo gallery for Sunstar Hotel Lenzerheide

Massages - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
Massages - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
2 restaurants, breakfast, lunch, dinner served; Regional cuisine - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
Premium Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
Massages - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
Sunstar Hotel Lenzerheide offers mountain views, a complimentary breakfast buffet, and a Wellnessbereich spa. Enjoy the indoor pool, dine on regional specialties at two restaurants, and use the free shuttle to nearby slopes with convenient equipment storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room

Premium Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Classic Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Lenzerheide, Sunstar Hotel Lenzerheide is in a rural area and near a boardwalk/promenade. Arosa Lenzerheide Ski Resort and Ski Lift Dieschen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ela Nature Park and Beverin Nature Park. Rodelbahn Pradaschier and AdventureRooms Chur are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledding. Visit our Lenzerheide travel guide
Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078

What's nearby

  • Arosa Lenzerheide Ski Resort
    Arosa Lenzerheide Ski Resort
    1 min walk - 0.0 miles
  • Ski Lift Dieschen
    3 min walk - 0.2 miles
  • Heidsee Lake
    8 min walk - 0.4 miles
  • Fadail Ski Lift
    12 min walk - 0.7 miles
  • Lenzerheide/Lai LHB Gondola Station
    17 min walk - 0.9 miles

Getting around

  • Tiefencastel Station
    18 min drive
  • St. Moritz (SMV-Samedan)
    63 min drive

Restaurants

  • Restaurant La Patata
    9 min walk
  • Kiosk Canols
    3 min drive
  • Allegra Priva Gastronomia
    14 min walk
  • StĂ€tzerhorn
    5 min drive
  • Restaurant Heimberg
    6 min drive

About this property

Sunstar Hotel Lenzerheide

Upscale hotel in the mountains
You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Lenzerheide. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool along with sun loungers
  • Free train station pick-up, bike rentals, and self parking (surcharge)
  • An electric car charging station, an electric bike charging station, and coffee/tea in the lobby
  • An elevator, a front-desk safe, and a porter/bellhop
  • Guest reviews say good things about the overall condition
Room features
All 93 rooms include comforts such as pillow menus and separate sitting areas, in addition to thoughtful touches like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • StĂŒbli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Lenzerheide?

Check-out is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Lenzerheide hotel is in the mountains, within a 10-minute walk of Ski Lift Dieschen and Val Sporz, and close to winter sports such as cross-country skiing and skiing lessons. Ski Lift Crestas and Fadail Ski Lift are also within 15 minutes.

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Reviews

Sunstar Hotel Lenzerheide Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 135 reviews
Rating 8 - Good. 65 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klein & Fein
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
Toller Pool Gute Lage
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Personal, gutes Zimmer, gutes FrĂŒhstĂŒck, gute Lage
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder

Waren fĂŒr drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefĂŒhlt.Bestimmt nicht das letzte Mal
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hans-Martin

Liked: Cleanliness, staff & service, amenities
Bikeservice fĂŒr die WĂ€sche war kostenlos, super !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tom-Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kvalitet

Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
BrĂžd og bakst
Frokostsal
Kaffemaskin
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TrĂšs bien
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

FĂŒr mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerĂŒstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenstĂ€ndige KĂŒche, grosse Menuauswahl fĂŒr eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Eine glĂŒckliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien GetrĂ€nken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tĂ€gliches Putzen im Eiltempo. 6 Das FrĂŒhstĂŒck war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem LĂ€cheln am Gesicht 3 Das Bad roch ĂŒbel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewĂ€rmt. Traurig fĂŒr ein Hotel, das fĂŒr sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal fĂŒr fast alle Positionen, von Manager bis WĂ€scheabteilung. 5 Das Preis/LeistungsverhĂ€ltnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. FĂŒr diese Preise wĂŒrden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Reichhaltiges und gutes FrĂŒhstĂŒck. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenĂŒber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

N.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfĂŒllt .
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholsamer Familienurlaub

Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfĂ€ltiges FrĂŒhstĂŒck
Stayed 6 nights in Oct 2020
Verified

6/10 Okay

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lenzerheide

Hotel de standing moyen, bien situĂ©, balade sympa dans la forĂȘt et autour du lac dĂźner agrĂ©able mais 1 seul ascenseur en pĂ©riode de covid nĂ©cessite beaucoup de patience et il faudra changer la machine Ă  cafĂ© car elle est capricieuse, extrĂȘmement lente et il n’y en a qu’une pour tous les clients du petit-dĂ©jeuner, autant le servir Ă  la place.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es hat alles gestimmt!!! Ursula

Wir fĂŒhlten uns sehr wohl und es waren alle sehr nett und hilfsbereit. Gute KĂŒche , Sauberkeit, alles stimmte!!! Wir können das nur empfehlen! Danke
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Desiree

Liked: Cleanliness, staff & service, room comfort
Sehr guter Service, Hotel selber ist in die Jahre gekommen.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Freundliches Personal, saubere Zimmer und WC, tĂ€glich Ă€usserst grĂŒndlich gereinigt, gutes FrĂŒhstĂŒck.Essraum ,Lounge renoviert, Zimmer eher Ă€lter
Stayed 4 nights in Jan 2020