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Sunstar Hotel Lenzerheide

Property class: 4
Mountain getaway where travelers can unwind in a spa after a day on the slopes, combining relaxation with alpine adventure in Lenzerheide

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Photo gallery for Sunstar Hotel Lenzerheide

A row of sun loungers with towels, wooden ceiling beams, and large windows. - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
A restaurant with tables set for dining, large windows with a mountain view, and wooden interior design. - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
A modern living room with a sofa, a green armchair, a round coffee table, and a bench. - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
A row of sun loungers with wheels, wooden ceiling beams, and large windows overlooking a town. - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
A modern indoor swimming pool with clear glass walls, wooden beams, and a view of trees outside. - Sunstar Hotel Lenzerheide (Vaz-Obervaz)
Sunstar Hotel Lenzerheide offers mountain views, a complimentary breakfast buffet, and a Wellnessbereich spa. Enjoy the indoor pool, dine on regional specialties at two restaurants, and use the free shuttle to nearby slopes with convenient equipment storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Double Room

A bedroom with a wooden ceiling, a bed with a grey blanket, a wooden bench with a magazine, and a TV mounted on the wall.

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Single Room

A hotel room with a bed, a chair, a small table, and a wall-mounted TV.

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, bedside lamp, wooden wardrobe, armchair, and a small table with a bottle and a notepad.

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

A hotel room with wooden panel walls, a bed, a desk with a lamp, a chair, and a large window with sheer curtains.

Classic Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Vaz-Obervaz, Sunstar Hotel Lenzerheide is in a rural area and near a boardwalk/promenade. Arosa Lenzerheide Ski Resort and Ski Lift Dieschen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ela Nature Park and Beverin Nature Park. Rodelbahn Pradaschier and AdventureRooms Chur are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Lenzerheide travel guide
Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078

What's nearby

  • A mountainous landscape with a lake, forested areas, and buildings.
    Arosa Lenzerheide Ski Resort
    1 min walk - 0.0 miles
  • Heidsee Lake
    8 min walk - 0.4 miles
  • Fadail Ski Lift
    14 min walk - 0.8 miles
  • Lenzerheide/Lai LHB Gondola Station
    19 min walk - 1.0 mile
  • Rothorn 1 Sektion Ski Lift
    19 min walk - 1.0 mile

Getting around

  • Tiefencastel Station
    18 min drive
  • St. Moritz (SMV-Samedan)
    63 min drive

Restaurants

  • Bergrestaurant Hörnli
    75 min drive
  • Restaurant La Patata
    9 min walk
  • Allegra Priva Gastronomia
    14 min walk
  • Bergrestaurant Pradaschier
    39 min drive
  • Café Aurora
    2 min walk

Similar properties

Exterior
Kurhaus Lenzerheide
Vaz-Obervaz
  • Pet friendly
  • Restaurant
  • Parking available
  • Business services
9.0 out of 10, Wonderful, 180 reviews
Kurhaus Lenzerheide
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Sunstar Hotel Lenzerheide?

Check-out is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Vaz-Obervaz hotel is in the mountains and within a 10-minute walk of Arosa Lenzerheide Ski Resort, Ski Lift Dieschen, and Val Sporz. Tgantieni Ski Lift and Ski Lift Crestas are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunstar Hotel Lenzerheide Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 142 reviews
Rating 8 - Good. 66 out of 142 reviews
Rating 6 - Okay. 13 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage zur Rothornbahn nicht ideal aber Skibus direkt vor Hotel. Allerdings sollte man für die Rothornbahn besser den Bus an der Hauptstrasse nehmen, sonst macht man einen unnötigen Umweg.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klein & Fein
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Top: Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze. Mangelhaft: Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren. Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort. Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Personal und der Infrastruktur
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
Toller Pool Gute Lage
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder

Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Hans-Martin

Liked: Cleanliness, staff & service, amenities
Bikeservice für die Wäsche war kostenlos, super !
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Tom-Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kvalitet

Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Brød og bakst
Frokostsal
Kaffemaskin
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022
Verified review

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Reichhaltiges und gutes Frühstück. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021
Verified review

6/10 Okay

N.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Stayed 3 nights in Dec 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholsamer Familienurlaub

Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Stayed 6 nights in Oct 2020
Verified review

6/10 Okay

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lenzerheide

Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Stayed 1 night in Jul 2020