Everything about this stay was a nightmare. The owner tried to act like he couldn’t see my cancellation request until the day of, and Expedia was no help whatsoever. The listing advertised a shuttle, and while we were on our way there, the owner even asked how many people would be staying. I said two. Once we arrived, we got no response when trying to arrange the shuttle. When I asked again, he told us the shuttle didn’t work for us and that we should just Uber.
The house had no AC, his kids were screaming throughout the day and night, and you could hear the people next to us snoring all night. The bed was extremely hard, the shower was dangerously slippery, and the shower handle actually broke. The provided soap smelled strange, and most of the house was off-limits to guests, including the large refrigerator.
The owner was also very uncomfortable to deal with. On our last day, he offered us two Cokes with ice because it was hot, which felt very strange given the overall experience.
I am genuinely not someone who complains. I’m extremely basic when I travel and usually get the same thing everywhere without issue. But this place was terrible from start to finish. The listing was misleading, the experience did not match what was advertised, and it was absolutely not worth the money.
To make matters worse, the owner told me that if I canceled, I would probably end up spending $1,000 on another hotel. My response was essentially: obviously, because you didn’t accept my cancel