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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

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Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
2 bedrooms
Sofa bed - double
Shower/tub combination
  • 19 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive - 1.7 miles
  • Canada Place Cruise Ship Terminal - 9 min drive - 4.8 miles
  • Canada Place - 9 min drive - 4.8 miles
  • Vancouver Waterfront - 9 min drive - 4.8 miles
  • Robson Street - 9 min drive - 5.0 miles

Getting around

  • Vancouver Waterfront Station - 8 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 74 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1094 reviews
Rating 8 - Good. 382 out of 1094 reviews
Rating 6 - Okay. 128 out of 1094 reviews
Rating 4 - Poor. 66 out of 1094 reviews
Rating 2 - Terrible. 48 out of 1094 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Love the quietness of the hotel!
Stayed 1 night in May 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wounderful, rooms wete nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for quick stay over.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness
Decent hotel, all
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff, clean rooms, convenience to direct routes for travel. The Dutch Pannekoek house has awesome food!
Stayed 1 night in Apr 2025

10/10 Excellent

Princy

Liked: Cleanliness, staff & service
The property was good and well maintained.
Stayed 3 nights in May 2025

10/10 Excellent

Harjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Excellent staff, very friendly and welcoming. Good value for money and great location for visiting Capilanos.
Stayed 1 night in Apr 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
According to its stars it is a great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Amel

Liked: Amenities
Friendly people at the reception and confortable accommodation for resonable price.
Stayed 5 nights in Apr 2025

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick service and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Amenities
Staff is great. Property is clean and tidy .
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Stanley Park and within walking distance to restaurants friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

Maria Venerica

Liked: Cleanliness, staff & service
Accessible, good to have free parking as well
Stayed 1 night in Apr 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capilano Hotel was perfect in every way and they looked after us in a professional manner, like providing a tea kettle instead of a perculator. The Room was spacious and newly renovated. The stay was very convenient and restful.
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded which was very nice. Rooms were very clean. The grounds were beautiful. Would recommend this place.
Stayed 2 nights in May 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities
Nothing fancy. Good location for a place to stay after a late-night ferry crossing.
Stayed 1 night in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, and staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in, excellent. Staff at check out, excellent. This hotel is close to Grouse Grind. Turn onto road and drive straight there. Perfect!!!
Stayed 1 night in May 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENT HOTEL

EXCELENT STAY
Stayed 1 night in Jan 2025

10/10 Excellent

Isacc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the lobby was so nice. I got upgraded to a king suite from a queen room. The rooms are nice and the bed is actually really. 10/10 would recommend!
Stayed 1 night in Apr 2025

8/10 Good

June

Disliked: Amenities
Great location. Easy access for handicapped. A bit old but good.
Stayed 1 night in Apr 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities
Smooth check-in, good staff, clean room. Old technology to open room doors (magnetic strips), cheap hairdryer, no breakfast included, expensive restaurant opens late for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Shreyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for a quick 3 night stay and very conveniently located at the north end of Lions Gate bridge as soon as you exit the bridge to the right.
Stayed 3 nights in Feb 2025