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Hyatt Vancouver Downtown Alberni

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Hyatt Vancouver Downtown Alberni

Lobby
Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Property amenity
Flat-screen TV, DVD player, iPod dock
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.5 miles
  • Vancouver Convention Centre - 9 min walk - 0.5 miles
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Canada Place - 11 min walk - 0.6 miles
  • BC Place Stadium - 15 min walk - 0.8 miles

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

Luxury eco-certified hotel near Vancouver Convention Centre
A short walk from Robson Street and Vancouver Waterfront, Hyatt Vancouver Downtown Alberni provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a body treatment, a facial, or a body wrap at Chi, the onsite spa. The on-site Fusion cuisine restaurant, Carlino, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and airport pick-up service (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Does Hyatt Vancouver Downtown Alberni have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Vancouver Downtown Alberni pet-friendly?

Yes, Hyatt Vancouver Downtown Alberni allows cats and dogs (limit 1 total) with a maximum weight of up to 60 lbs per pet. There's a fee of CAD 60 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Vancouver Downtown Alberni?

Valet parking is available for CAD 54.00 per night.

What time is check-in at Hyatt Vancouver Downtown Alberni?

Check-in begins at 3:00 PM.

What time is check-out at Hyatt Vancouver Downtown Alberni?

Check-out is at noon.

Does Hyatt Vancouver Downtown Alberni provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CAD 135.00 per vehicle applies.

Where is Hyatt Vancouver Downtown Alberni located?

Located in West End, this luxury hotel is within a 10-minute walk of United States Consulate, Robson Street, and Granville Street. Vancouver Convention Centre and Vancouver Waterfront are also within 15 minutes. Burrard Station is only a 4-minute walk and Vancouver City Center Station is 7 minutes.

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Hyatt Vancouver Downtown Alberni Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 855 out of 1002 reviews
Rating 8 - Good. 86 out of 1002 reviews
Rating 6 - Okay. 27 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ARTUR

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
Awesome accomodations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Loved it there!!
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Fabulous stay, great service. Close to major shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very friendly, helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room with excellent customer service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Prabhjot

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, great amenities. Staff were very attentive. Will definitely stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really excellent. The local area is very good with plenty of places to eat nearby. It’s a pity it doesn’t have a bar but it has everything else you need. I really enjoy staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Lauree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

10/10 Excellent

Rodeline

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property. It’s excellent including the location. We’ll come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

natalia

Liked: Cleanliness, property conditions & facilities
The hotel staff was beyond exceptional- very helpful and friendly. They recommended a restaurant for lunch and advised the restaurant to expect us and when we arrived we received great seats, a special little treat from the chef- made us feel great! Rooms were very clean.gym incredible and nice pool.
Stayed 3 nights in May 2025

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and amenities
Stayed 1 night in May 2025

10/10 Excellent

Yadana

Liked: Cleanliness, amenities
Amazing service. Great staff. Great location. Made our trip enjoyable and memorable.
Stayed 4 nights in May 2025

10/10 Excellent

Berto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Will definitely book again on our next visit to Vancouver.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional in every way. Staff were among the best overall of any stay in 20+ years of 5 star hotel experiences!
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Vanna who served us at breakfast was very friendly and gave great recommendations. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely spot on the heart of the city. The foods are always lovely and the staff even sweeter
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting the shangri-la and definitely won’t be my last! Everything from check in to check out was perfect. Not one room for error
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Service was great the rooms were perfect
Stayed 1 night in Apr 2025