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Shangri-La Vancouver

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Shangri-La Vancouver

Lobby
Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Property amenity
Flat-screen TV, DVD player, iPod dock
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, Balcony (Orchid)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Deluxe Suite, 1 Bedroom, Balcony | Living area | Flat-screen TV, DVD player, iPod dock

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8

What's nearby

  • Vancouver Convention Centre - 7 min walk - 0.4 miles
  • Vancouver Waterfront - 10 min walk - 0.6 miles
  • Canada Place - 11 min walk - 0.6 miles
  • Canada Place Cruise Ship Terminal - 12 min walk - 0.7 miles
  • Rogers Arena - 18 min walk - 1.0 mile

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Shangri-La Vancouver

Luxury eco-certified hotel near Vancouver Convention Centre
A short walk from Robson Street and Vancouver Waterfront, Shangri-La Vancouver provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a body wrap, a body treatment, or a facial at CHI, The Spa, the onsite spa. The on-site Fusion cuisine restaurant, Carlino, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and airport pick-up service (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a front-desk safe, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Does Shangri-La Vancouver have a pool?

Yes, this property has an outdoor pool.

Is Shangri-La Vancouver pet-friendly?

Yes, Shangri-La Vancouver allows cats and dogs (limit 1 total) with a maximum weight of up to 60 lbs per pet. There's a fee of CAD 60 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Vancouver?

Valet parking is available for CAD 54.00 per night.

What time is check-in at Shangri-La Vancouver?

Check-in begins at 3:00 PM.

What time is check-out at Shangri-La Vancouver?

Check-out is at noon.

Does Shangri-La Vancouver provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CAD 135.00 per vehicle applies.

Where is Shangri-La Vancouver located?

Located in West End, this luxury hotel is within a 10-minute walk of United States Consulate, Robson Street, and Granville Street. Vancouver Convention Centre and Vancouver Waterfront are also within 15 minutes. Burrard Station is only a 4-minute walk and Vancouver City Center Station is 7 minutes.

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Shangri-La Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 869 out of 1018 reviews
Rating 8 - Good. 91 out of 1018 reviews
Rating 6 - Okay. 25 out of 1018 reviews
Rating 4 - Poor. 14 out of 1018 reviews
Rating 2 - Terrible. 19 out of 1018 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very friendly, helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Berto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Will definitely book again on our next visit to Vancouver.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely spot on the heart of the city. The foods are always lovely and the staff even sweeter
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
The staff were the nicest kindest people I have ever encountered in all the hotels I have stayed in!
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Service was great the rooms were perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service. The staff were exceedingly polite and helpful. The rooms were a good size and beds were very comfortable. Quiet hotel as well.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Cee and Chriss for your great service! Best service of the top hotels in Van.
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a FANTASTIC stay at Shangri La Vancouver! The concierge was amazing and gave us numerous recommendations (shout out to Leah especially!). The bartenders and drinks were superb. Great location - we walked and took public transit everywhere. Gorgeous rooms. We can't wait to stay here again!
Stayed 6 nights in May 2025

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel brand. Never disappoint in any way.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Friendly staff. Had a great experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is excellent
Stayed 3 nights in May 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all extremely friendly, caring and made sure we were comfortable in our room. Beautiful property and rooms were very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Tajinderjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall feeling like home
Stayed 3 nights in Apr 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay! Every single staff member from housekeeping to front desk were phenomenal and made the stay so much better. The spa and carlino restaurant is what we had tried and both were amazing as well with service and food tasted good! Definitely recommended for a restful stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tatsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing is very outstanding and just excellent especially housekeeping. Thank you for the amazing moments.
Stayed 3 nights in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The room was just what we’re looking for. Hotel amenities and staff were excellent. Definitely returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 2 nights in Apr 2025