Ratings based on 4,848 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler from Sidney

Posted Apr 19, 2024 on Expedia
Convenient to Vancouver airport for overnight stay
4 out of 5
by A verified traveler

Posted Apr 19, 2024 on Expedia
Close to airport
4 out of 5
by A verified traveler

Posted Apr 19, 2024 on Expedia
Disappointed that the buffet restaurant is only open on the weekends especially now that the other main sit down restaurant is closed. Having only 3 fast food type restaurants inside the noisy casino is not ideal. The shower in our room had good pressure but was barely warm water. The “rinse before entering the pool” shower was hot water but in our room was not. The bathroom tap gave hot water as well.
Comment from Hotel Management
Apr 19, 2024 by Samuel L, Hotel Management
We greatly appreciate you taking the time to give us your feedback. We are constantly striving to enhance the menu and hours of operation for our buffet and restaurant.
5 out of 5
by A verified traveler

Posted Apr 19, 2024 on Expedia
Stay here often. River Rock is the perfect place for flying in & out of Vancouver. Cost of ferry & hotel is often cheaper than flights alone in & out of YYJ.
Comment from Hotel Management
Apr 19, 2024 by Samuel L, Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
It was excellent.
Comment from Hotel Management
Apr 18, 2024 by Ann, Director of Hotel Operations, Hotel Management
Thank you for choosing to stay with us.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2024 on Expedia
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Very good! My kids love the pool
3 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
Only one elevator was working and the indoor pool water temperature was cold
Comment from Hotel Management
Apr 17, 2024 by Samuel L, Hotel Management
Thank you for staying with us and for the honest feedback! We look forward to your next stay with us!
1 out of 5
by A verified traveler from Tukwila

Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Ann, Director of Hotel Operations, Hotel Management
Sorry to see you that you didn't enjoy your stay with us.
5 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Ann, Director of Hotel Operations, Hotel Management
Thank you for staying with us!