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Pinnacle Hotel at the Pier

4.0 star property
Eco-certified hotel with a fitness center and a sauna

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Spa
Lobby sitting area
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Hair dryer
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Hair dryer
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Hair dryer
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 6,733 reviews
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About the neighborhood

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.1 miles
  • Port of Vancouver - 11 min drive - 5.6 miles
  • Canada Place Cruise Ship Terminal - 14 min drive - 7.4 miles
  • Canada Place - 14 min drive - 7.4 miles
  • Vancouver Waterfront - 14 min drive - 7.4 miles

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪JOEY Shipyards - ‬3 min walk
  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪Earnest Ice Cream - ‬2 min walk
  • ‪South Castle Korean Restaurant - ‬4 min walk
  • ‪The Lobby Restaurant and Lounge - ‬1 min walk

About this property

Pinnacle Hotel at the Pier

Upscale eco-certified hotel near Lonsdale Quay Market
At Pinnacle Hotel at the Pier, you can look forward to a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Lobby Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A banquet hall, a front-desk safe, and wedding services
  • A computer station, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the dining options, pool, and central location
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with cable channels
  • Recycling, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier have a pool?

Yes, this property has an indoor pool.

Is Pinnacle Hotel at the Pier pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Pinnacle Hotel at the Pier?

Self parking is available for CAD 37.76 per day.

What time is check-in at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pinnacle Hotel at the Pier?

Check-out is at 11 AM.

Where is Pinnacle Hotel at the Pier located?

Located in Lower Lonsdale, this eco-certified hotel is within a 5-minute walk of The Shipyards and Lonsdale Quay Market. Vancouver Waterfront and Canada Place Cruise Ship Terminal are also within 3 mi (5 km). Waterfront Metro Station is 29 minutes by foot.

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Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1361 out of 1824 reviews
Rating 8 - Good. 324 out of 1824 reviews
Rating 6 - Okay. 88 out of 1824 reviews
Rating 4 - Poor. 18 out of 1824 reviews
Rating 2 - Terrible. 33 out of 1824 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, amenities
good place to stay
Stayed 1 night in May 2025

10/10 Excellent

David

Love this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, fantastic location!
Stayed 2 nights in May 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful at the front desk and a lovely location.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and awesome location .
Stayed 2 nights in May 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, close to walking paths, very friendly and helpful staff.
View from our balcony
Stayed 4 nights in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful view, clean rooms, easy access to underground parking! Beautiful area, within walking distance to lovely restaurants!
Stayed 1 night in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in May 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Hotel is lovely and EVERY staff member was kind and welcoming!
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharareh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, clean good location close to artigiano Cafe.
Stayed 1 night in Apr 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Ravinder

Excellent Staff location and room
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Very nice place! Would stay there again
Stayed 1 night in May 2025

10/10 Excellent

Gabriel Dacian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Great hotel and staff. The harbor and Vancouver view 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a beautiful location.
Stayed 2 nights in Mar 2025

10/10 Excellent

MARY ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Great views. Great staff
Stayed 4 nights in May 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with lots of amenities
Stayed 2 nights in May 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location.
Stayed 10 nights in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating
Stayed 2 nights in May 2025

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location!
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Harbour View! Convenient location. Lots of dinning options,
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and quiet spots, loads of dining options. A little food market for snacks convenient for seabus. Felt more relaxed rather than downtown Vancouver
Stayed 4 nights in May 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025