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Inn at the Quay

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Balcony view - Inn at the Quay (New Westminster)
Meeting facility - Inn at the Quay (New Westminster)
Desk, iron/ironing board, free WiFi, bed sheets - Inn at the Quay (New Westminster)
Fitness facility - Inn at the Quay (New Westminster)
Exterior - Inn at the Quay (New Westminster)
Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Douglas College

Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.4 out of 10
Exceptional
(41 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(41 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located on the waterfront, Inn at the Quay is in Quayside, a walkable area in New Westminster with great shopping. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes. Visit our New Westminster travel guide
Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Landmark Cinemas New Westminster
    1 min walk - 0.1 miles
  • River Market
    2 min walk - 0.1 miles
  • Samson V Museum
    2 min walk - 0.1 miles
  • Douglas College
    4 min walk - 0.3 miles
  • Anvil Centre
    4 min walk - 0.3 miles

Getting around

  • New Westminster Station
    5 min walk
  • Coquitlam Central Station
    16 min drive
  • Vancouver Intl. Airport (YVR)
    35 min drive

Restaurants

  • Big Way Hot Pot 大味·锅物料理
    4 min walk
  • Tim Hortons
    5 min walk
  • Starbucks
    5 min walk
  • Quesada Burritos & Tacos
    4 min walk
  • A&W Restaurant
    5 min walk

About this property

Inn at the Quay

Upscale hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Wedding services, an elevator, and smoke-free premises
  • Meeting rooms, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 55-inch LCD TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 17.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Check-out is at 11 AM.

Where is Inn at the Quay located?

Located in Quayside, this hotel is 0.3 mi (0.5 km) from Douglas College and within 6 mi (10 km) of Holland Park and Metropolis at Metrotown. Burnaby Hospital and Simon Fraser University are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Inn at the Quay Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice restaurant overlooking the water, amazing boardwalk along the river with shops and cafes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view and location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff. Breakfast at Angeliq… is so good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the clean room and excellent view!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, nice room and amazing restaurant
Stayed 1 night in Feb 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our little toy poodle and location was perfect for long walks. Great river view. Market and restaurants, theatre, stores closeby. Very walkable. Friendly staff. We enjoyed room amenities, great hair dryer for a hotel. A very nice stay. Thank you.
View from our room balcony.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our private little balcony overlooking the water. It is also right across from the Skytrain but you do not hear the skytrain at night.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have a car, nor did we stay for breakfast so we cannot comment on either. The room was very clean and the king size bed was exceptional.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Twyla

Liked: Cleanliness, amenities, property conditions & facilities
Great room & fabulous location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hak You

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful view, quite
Stayed 1 night in Feb 2026
Verified

8/10 Good

ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, decent view, lovely staff, good restaurant. The window AC/Heat System was dated and ugly but it worked.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Great location. Large, comfortable and clean room. Lovely staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
View of the river and the room was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maire

Liked: Cleanliness, property conditions & facilities
Excellent front desk staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service
The rooms are cute and the location works, but don’t expect a five-star experience.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Namdoo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great Staff, nice clean room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Restaurant was nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Magnolia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and accommodating and the avocado egg toast breakfast was out of this world. Would definitely come back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean rooms, responsive staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Easy, professional and welcoming check-in. Thanks, Mike. Super clean property and room. Will visit again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. View was amazing. Hotel staff were friendly. Beds comfy and clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Edee

Liked: Cleanliness, amenities, property conditions & facilities
Great place for our dog to be with us, very clean and comfortable beds/room and lovely view over river, friendly staff, and boardwalk to walk our dog was wonderful. We were very impressed and would definitely return.
Stayed 2 nights in Jan 2026