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Hyatt Place Vancouver/Metrotown

3.0 star property

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape. - Hyatt Place Vancouver/Metrotown (BURNABY)
A modern office space with a desk, computer, and a person working. - Hyatt Place Vancouver/Metrotown (BURNABY)
A hotel room with a bed, desk, chair, and a large window. - Hyatt Place Vancouver/Metrotown (BURNABY)
Exterior - Hyatt Place Vancouver/Metrotown (BURNABY)
A woman running on a treadmill in a gym with large windows and exercise equipment. - Hyatt Place Vancouver/Metrotown (BURNABY)
Metropolis at Metrotown is located near Hyatt Place Vancouver/Metrotown, which provides a bar, a 24-hour gym, and a business center. The on-site restaurant, SoBu: The Social Corner, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Metrotown, a neighborhood in Burnaby, Hyatt Place Vancouver/Metrotown is near a metro station. Port of Vancouver and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Playland Amusement Park and Science World. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Visit our Burnaby travel guide
Map
4498 beresford st, BURNABY, BC, V5H 3C6

What's nearby

  • A modern building with a glass facade, a fountain, and a tall structure with a flag.
    Metropolis at Metrotown
    1 min walk - 0.1 miles
  • A lake with cherry blossoms in full bloom, surrounded by green trees and a clear blue sky.
    Central Park
    10 min walk - 0.6 miles
  • Crystal Mall
    6 min walk - 0.3 miles
  • Swangard Stadium
    5 min drive - 1.4 miles
  • British Columbia Institute of Technology
    6 min drive - 1.6 miles

Getting around

  • Metrotown Station
    2 min walk
  • Vancouver Rocky Mountaineer Station
    13 min drive
  • Vancouver Intl. Airport (YVR)
    29 min drive

Restaurants

  • McDonald's
    9 min walk
  • KFC
    7 min walk
  • A&W
    3 min walk
  • The Boss Restaurant
    5 min walk
  • Chipotle Mexican Grill
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: CAD 15.75 to 15.75 for adults and CAD 15.75 to 15.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CAD 15.75 to 15.75 for adults, and CAD 15.75 to 15.75 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Hyatt Place Vancouver/Metrotown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 27 per day.

What time is check-in at Hyatt Place Vancouver/Metrotown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Vancouver/Metrotown?

Check-out is at 11:00 AM.

Where is Hyatt Place Vancouver/Metrotown located?

Located in Metrotown, this hotel is within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. British Columbia Institute of Technology and Deer Lake are also within 2 mi (3 km). Metrotown Station is only a 2-minute walk and Patterson Station is 11 minutes.

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Reviews

Hyatt Place Vancouver/Metrotown Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 10 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

Verified

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience of the stay. Good location.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place, friendly staff, great location
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Ashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, excellent staff. Miguel was exceptionally helpful. However the train noise by the hotel was somewhat unsettling, slept with ear plugs..
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Titan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fine stay, liked the location next to the expo line. Rooms were quite bare, small closet, no drawers. A bit sparse for a 4 nite stay. Liked the location and parking.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Vancouver 4 times in the last 4 months on business. I’ve stayed at 3 different hotels in the Metrotown area. The Hyatt was the nicest of the three. It was clean, modern and the staff were very friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Metrotown hotel is brand-new so it looks pristine (and even smells) like a very new and modern building!! The rooms feel like a modern condo with wraparound windows offering panoramic views!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was 100/100! From the moment we arrived, everything exceeded our expectations. The room was clean and well-maintained, and housekeeping did a great job keeping it spotless throughout our stay. We were fortunate to be given a room with an amazing city view, which made our stay even more special. The staff and reception team were friendly, approachable, and always willing to help. The location is absolutely perfect. The SkyTrain station is right in front of the hotel, making transportation incredibly convenient. There is also easy access to Metropolis at Metrotown, restaurants, shops, and other essential stores. Overall, this is the best hotel experience we’ve had in our two years in Canada. We would definitely stay here again and highly recommend it to anyone visiting Vancouver!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Akin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close to shopping, restaurants, and subway. Nice hotel. The only downside to our stay was that our room was not ready at the advertised check-in time, which resulted in an unexpected wait. What was more disappointing was that the situation was not proactively addressed. Had we not voiced our concerns, it appeared that no accommodation or solution would have been offered. Once we spoke with staff, they did provide complimentary breakfast for one day of our stay, which we appreciated. It was a nice gesture and showed an effort to make things right. However, when a hotel falls short of its own service standards, it would be preferable for management to proactively acknowledge the inconvenience and offer a resolution, rather than waiting until guests become frustrated enough to raise the issue themselves.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Vancouver Metrotown for about three days, and overall I had a great experience. The hotel had only been open for three days when I checked in, so there were still a few small things being worked out, but the staff were absolutely amazing to deal with. Everyone was friendly, helpful, professional, and really made the stay enjoyable. The location of this hotel is honestly one of the best parts about it. If you’re visiting the Lower Mainland and need easy access to Vancouver, Surrey, Burnaby, or other surrounding areas, this is an excellent central location. The SkyTrain station is literally right in front of the hotel, and Metrotown Mall is right across from the station, which makes everything extremely convenient. The hotel itself is very clean, modern, and comfortable. It’s not a massive hotel, it’s only around 10 stories and has approximately 120 rooms, mixed with condominium residences in the building, so it feels more like a boutique-style hotel rather than a huge busy tower. They also have a nice restaurant on-site that’s a decent size and convenient for guests. One thing I absolutely loved about this hotel, and honestly have never really experienced this well anywhere else, was the blackout blinds in the rooms. They have full blackout blinds that make the room almost completely pitch black, with very little light coming through. If you enjoy sleeping in a dark room like I do, this is a huge bonus. They also have daytime blinds if you prefer
Stayed 2 nights in May 2026
Verified

4/10 Poor

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms are clean and hotel is clean. There is no sound proofing between units or the outside. Beds are super soft and pillows are almost nonexistent, they squish flat instantly. There is 0 storage in the rooms so if your there multiple days or have more than 2 people your living out of a suitcase. The two queen rooms are two doubles not two queens beds are very small and short I’m under 6 ft and my feet hung off the bed. Breakfast was not good, it’s only $10 but very limited options and nothing is hot or fresh. Expedia has changed their listing but it is $27 per day which wasn’t listed when I booked. Would not recommend for a family but would be great for business travel or short stays
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Pei Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Very spacious. Staff was accommodating. Plenty of malls and shops nearby, so always has food
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet was excellent. hotel parking is very secure and fees were reasonable price. staff were excellent in customer service. room was nice and clean and housekeeping kept it clean daily. hotel is walking distance from the biggest mall, metropolis, and walking distance from the skytrain and nearby restaurants which were excellent. i would stay here again next visit.
Stayed 6 nights in Jun 2026
Verified

6/10 Okay

Zoriana

Liked: Cleanliness, staff & service
Disliked: Amenities
First, the positives: great location, very clean, nicely appointed, and a generally friendly staff. Items needing improvement: room thermostat didn't function well. The room was always cold, no matter what it was set to. The bathroom fan didn't work at all. Even though staff came by quickly to "fix" it, the water pressure in the shower was very low, making hard to rinse your hair. The staff was overwhelmed and under-prepared for weekend breakfasts. The TV was buffering often, making it difficult to watch. Disappointing during World Cup games.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

foad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; impeccable view. It's a new establishment. Somethings might not be as you expect, but the staff make up for it greatly and provide whatever you need. If you plan to watch tv, just be aware that their tv service provider has issues and the tv freezes every 5 min for about 30 seconds. I missed critical parts of World Cup futball matched :( I assume the management is working on fixing this in near future.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were nervous about arriving by train after midnight, but the process was absolutely seamless to get from Vancouver to this hotel. We were so relieved when the front desk was staffed by three people at check-in. All staff were friendly and helpful, we had a beautiful view, and the nearby area had plenty of food and shopping available.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Mirian

Liked: Staff & service, property conditions & facilities
Staff are very helpful and friendly
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

mohammed rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! Very close to SkyTrain and easy to get to Downtown. Clean and comfortable room at an affordable price.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Michelle Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were wonderful. They were so helpful with things to see in the area as well as restaurant recommendations. The entire group was truly there to make sure that guests had a great experience. We will definitely be back again.
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this Hyatt! The location is excellent—it’s right across from the train station and a shopping mall, which made it incredibly easy to get around Vancouver. Hyatt never disappoints. The rooms are always clean, comfortable, and beautiful, and the customer service is consistently excellent. The staff was friendly and helpful throughout my stay. I would definitely stay here again and highly recommend it to anyone visiting Vancouver.
Stayed 3 nights in Jul 2026