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Hyatt Place Vancouver/Metrotown

Property class: 3

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape. - Hyatt Place Vancouver/Metrotown (BURNABY)
A hotel room with a bed, desk, chair, and a large window. - Hyatt Place Vancouver/Metrotown (BURNABY)
A modern high-rise building with multiple floors, large windows, and a prominent glass facade. - Hyatt Place Vancouver/Metrotown (BURNABY)
A woman running on a treadmill in a gym with large windows and exercise equipment. - Hyatt Place Vancouver/Metrotown (BURNABY)
A modern office space with a desk, computer, and a person working. - Hyatt Place Vancouver/Metrotown (BURNABY)
Metropolis at Metrotown is located near Hyatt Place Vancouver/Metrotown, which provides a bar, a 24-hour gym, and a business center. The on-site restaurant, SoBu: The Social Corner, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Metrotown, a neighborhood in Burnaby, Hyatt Place Vancouver/Metrotown is near a metro station. Port of Vancouver and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and English Bay Beach. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Visit our Burnaby travel guide
Map
4498 beresford st, BURNABY, BC, V5H 3C6

What's nearby

  • A modern building with a glass facade, a fountain, and a tall structure with a flag.
    Metropolis at Metrotown
    1 min walk - 0.1 miles
  • A lake with cherry blossoms in full bloom, surrounded by green trees and a clear blue sky.
    Central Park
    10 min walk - 0.6 miles
  • Crystal Mall
    6 min walk - 0.3 miles
  • Swangard Stadium
    5 min drive - 1.4 miles
  • British Columbia Institute of Technology
    7 min drive - 1.6 miles

Getting around

  • Metrotown Station
    2 min walk
  • Vancouver Rocky Mountaineer Station
    13 min drive
  • Vancouver Intl. Airport (YVR)
    29 min drive

Restaurants

  • McDonald's
    9 min walk
  • KFC
    7 min walk
  • Chipotle Mexican Grill
    11 min walk
  • A&W
    3 min walk
  • Starbucks
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 10.50 to 10.50 for adults and CAD 10.50 to 10.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CAD 10.50 to 10.50 for adults, and CAD 10.50 to 10.50 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Hyatt Place Vancouver/Metrotown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 27 per day.

What time is check-in at Hyatt Place Vancouver/Metrotown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Vancouver/Metrotown?

Check-out is at 11:00 AM.

Where is Hyatt Place Vancouver/Metrotown located?

Located in Metrotown, this hotel is within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. Central Park and British Columbia Institute of Technology are also within 2 mi (3 km). Metrotown Station is only a 2-minute walk and Patterson Station is 11 minutes.

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Reviews

Hyatt Place Vancouver/Metrotown Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 143 out of 207 reviews
Rating 8 - Good. 33 out of 207 reviews
Rating 6 - Okay. 19 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 6 out of 207 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a few nights close to the SkyTrain and other amenities
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, newly built in a great location. Staff was great and friendly.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly and helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location metro is cross the street, very clean room. Very friendly
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with supportive, welcoming, and friendly staff. Overall, it was a great place to stay! The only issue was the noise from the SkyTrain, especially for rooms on one side of the hotel.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

great spot, very clean and accomodating
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Location of the hotel is great! Only a minute to the sky train station and no more than 5 minutes to Metropolis Mall. 2. The staffs at the front desk were extremely helpful. I would recommend this hotel to everyone who's going to Vancouver
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly, and it would be even better if the breakfast were more plentiful.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room daily, great breakfast, friendly staff, perfect location. 10/10
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean, staff were friendly, the rooms are slightly smaller than other hotels that I've been to.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in July 2026 for 5 days, clean rooms, friendly and helpful staff. Great location as it is walking distance to Skytrain. Breakfast available for $10 for hotel guests!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience of the stay. Good location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, housekeepers were amazing. Would stay at this hotel again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome. Great services. I was traveling from California with my kids and parents the staff and general manager was
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place, friendly staff, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central to Metrotown in Burnaby BC. The staff are exceptional. I travel worldwide, and this is one of the top experiences. I would recommend pre paying the breakfast buffet. Small welcoming SoBu boutique restaurant in the Hyatt.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Will stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, excellent staff. Miguel was exceptionally helpful. However the train noise by the hotel was somewhat unsettling, slept with ear plugs..
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, hallways were light and bright, and check-in was quick and easy. Our bed wasn't great and will need a replacement soon. It had the tell-tale divot in the middle.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very clean hotel. Staff was very friendly and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location next to the skytrain was perfect! The breakfast was nice. The room with two double beds and a twin sofa bed was perfect for our family of 4. Our oldest teen was able to have his own space on the sofa bed. The staff was helpful and friendly. Housekeeping was great. We will definitely come back!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for a weekend trip for its convenient location to the SkyTrain. We stayed in a two queen size beds on the third floor. The room was clean and staffs were friendly and accommodating. They also have a small gym with good equipment. This hotel does offer paid overnight parking which we opted for since street parking wasn't convenient for us. Overall, I'm satisfied with my stay at Hyatt Place Metrotown.
Stayed 2 nights in Jul 2026