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Hotel Burnaby

Property class: 2

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Photo gallery for Hotel Burnaby

A modern building with a curved glass facade, large windows, and a wooden ceiling. - Hotel Burnaby (Burnaby)
A hotel room with a bed, a desk, a chair, a TV, and a window. - Hotel Burnaby (Burnaby)
A multi-level gym with various exercise equipment, a blue floor, and large windows. - Hotel Burnaby (Burnaby)
A large hall with high ceilings and wooden beams, furnished with tables and chairs, and a television screen mounted on the wall. - Hotel Burnaby (Burnaby)
A multi-level indoor space with a central staircase, glass railings, and seating areas. - Hotel Burnaby (Burnaby)
At Hotel Burnaby, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a health club. Enjoy onsite activities like basketball and volleyball. In addition to conference space, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Club Room

A hotel room with a large bed, wooden headboard, two bedside lamps, a wardrobe, and a desk with a chair.

Club Room

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Burnaby is home to Hotel Burnaby. Port of Vancouver and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and English Bay Beach. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Burnaby travel guide
Map
3713 Kensington Ave, Burnaby, BC, V5B 0A7

What's nearby

  • A lake with lily pads and a city skyline in the background.
    Burnaby Lake Park
    4 min walk - 0.3 miles
  • A lake with ducks, surrounded by trees and a city skyline in the background.
    Deer Lake
    3 min drive - 1.6 miles
  • Scotia Barn
    7 min walk - 0.4 miles
  • Deer Lake Park
    14 min walk - 0.8 miles
  • Burnaby Village Museum
    16 min walk - 0.9 miles

Getting around

  • Vancouver Rocky Mountaineer Station
    12 min drive
  • Sperling-Burnaby Lake Station
    14 min walk
  • Vancouver Harbour Flight Centre (CXH)
    33 min drive

Restaurants

  • Tim Hortons
    3 min drive
  • REVS Bowling & Entertainment Centre
    4 min drive
  • Astro's Kitchen
    3 min drive
  • Subway
    3 min drive
  • 7-Eleven
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:30 AM for a fee: CAD 10 to 30 for adults and CAD 5 to 15 for children
  • A coffee shop/cafe

Things to do

  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Fitness classes
  • Health club
  • Pickleball
  • Pilates classes
  • TV in common areas
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,213 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 10 to 30 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 12137 9614

Frequently asked questions

Is Hotel Burnaby pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Burnaby?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Burnaby?

Check-out is at 11:00 AM.

Where is Hotel Burnaby located?

Situated in Burnaby, this hotel is within a 10-minute walk of Burnaby Lake Park and Scotia Barn. Deer Lake and British Columbia Institute of Technology are also within 2 mi (3 km). Sperling-Burnaby Lake Station is 14 minutes by foot and Holdom Station is 29 minutes.

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Reviews

Hotel Burnaby Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 0 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, good people
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just an overnight but the staff was very friendly the location great the room impeccable. Definitely will visit again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. We loved the gym access and the free snacks. Would stay here again for sure
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was caught off guard with the community centre connection when we checked in but it was very clean, comfortable sleep, and having the facilities so close was really cool.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym amenities, lounge was quiet and had a massage chair.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay clean and quiet spacious room
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back! The coffee machine broke on our last day there and they gave us free coffee at the coffee shop on the main level!! The massage chairs were also highly appreciated!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my comfortable stay at this hotel on top of the Christine Sinclair Centre. i wish i discovered the 4th floor "lounge" with free continental breakfast one day one. will likely stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well thought out combining a City owned Hotel into a daycare setting and public health club facility with soccer ptiches. Wow, very forward thinking for a multi use building for the Public. Brand new, other than a few minor hitches with the install plumbing of the room, a very pleasant stay. The bed was very comfortable, the room was quiet.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for location during my daughters skating competition At scotia barn rink:) just 3 mins away or can even walk. Closed to shopping malls and restaurants. Except hard to find parking too busy because it's connected to recreation.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and new. Bed was comfortable and the pillows were great. Air conditioner was quite loud. Snacks and drinks in the lounge were an added bonus.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for two nights, and they upgraded our room to an executive suite, which was absolutely amazing, especially since we were celebrating our anniversary. ❤️ We had a truly wonderful experience and highly recommend it! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rare that I will give 5-stars to a hotel, but I have to on this one. Driving up you maybe confused because it's an amazing sports complex, but also a hotel with access to all amenities. Parking for my over height truck was safe, check in took seconds, and the cleanest facility from the pkg lot to the 5th floor. Room was mint, amazing, and the layouts are perfect. Slept amazing!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so clean and for the price we were so suprised at the quality of the room! Most hotel rooms have an iron and ironing board, they had a steamer! Brand new one! Staff was kind and helpful. Free refreshments. We loved our stay and will be back for sure.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is good
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to discover we had been provided a complimentary upgrade, so the stay started very well! The facilities looked brand new and everything was very clean. The front desk receptionist was professional and welcoming. I would definitely stay here again and have no hesitation recommending it to others. My only suggestion is to provide a full-length mirror in the room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Burnaby is a rather unique property; it's a community centre and massive fitness centre on floors 1 & 2, and a city operated hotel on floors 3 -5. The hotel is spotlessly clean with very modern decor, room was equipped with a portable air conditioner set up for cooling. Amenities include use of the fitness facilities, the fourth floor lounge is well stocked for guests with free beverages, fruit, baked goods and yogurt parfaits and free parking (which can get quite full during the day, however). Location is very central to most of Metro Vancouver and is situated in a fairly quiet area, despite being quite close to the highway. A great, clean place with good rates for independent travelers to stay!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to The Burnaby, new West, Kingsway area. A surprising accommodation built above a newer community centre with great facilities. Rooms were very modern and extremely clean. Bedding and the bed were fantastic! Also, the desk staff were really incredible and helpful. They made lots of helpful suggestions and continued to offer their assistance should I need anything. I’ll definitely be staying in the hotel the next time I need to travel there!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful with my very late check in. The room was absolutely amazing! The room was spacious and the bed was comfortable. I had forgotten my charger for my phone and the bedside lamp had a USB-C cable that I could use to charge it. The only issue was the sewage smell that came from the drain in the middle when any of the other rooms would flush their toilets. I let the staff know about the issue before I checked out.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​We had a fantastic stay at Hotel Burnaby! The rooms were exceptionally spacious, clean, and comfortable. Even though the location is a bit outside the main city center, it is 100% worth it for the price and overall value. ​Being situated in the community center complex is a huge plus—having access to the gym and facilities was super convenient. What made the stay extra special was the incredible service. The reception staff were so welcoming and nice. Even though it wasn't officially included in our booking, they kindly provided complimentary snacks and breakfast, which was an amazing touch! ​Minor Suggestion for Improvement: It would be great to have a full-length or extra mirror added inside the bedroom area itself, as the only mirror was in the bathroom. Having one in the main room would make getting ready much easier. ​Overall, a wonderful stay with incredible hospitality. We’d happily stay here again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, super clean, very new. Comfy bed, nice bathroom gestures and lovely complimentary soft drinks and snacks in the shared space. I missed having no tea/coffee facilities in the hotel room. There were no cups/glasses either to be able to drink water. It would be fab to add those things to the rooms with creamers so that you don't need to get dressed to go get a coffee. A full length mirror would also be a great addition. Overall great as very comfy & quiet to relax in!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shares building with a community center. So there's a gym, soccer fields near the property. Snacks and cold breakfast available.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and even the cleaning staff were all pleasant and friendly to talk to. The rooms looked clean and comfortable. We enjoyed our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly supportive and kind. Jimmy the manager was great! The receptionists were very friendly. The room was spacious, clean, comfortable, cozy with a lot of features. I enjoyed my stay so much!
Stayed 2 nights in Aug 2026