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Hilton Vancouver Metrotown

4.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Lobby
Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Bathroom | Designer toiletries, hair dryer, towels

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Executive Level

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Mobility Accessible W/ Roll in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

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  • Breakfast included
  • Parking included
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About the neighborhood

Map
6083 McKay Ave, Burnaby, BC, V5H2W7

What's nearby

  • Crystal Mall - 1 min walk - 0.0 miles
  • Metropolis at Metrotown - 3 min walk - 0.2 miles
  • Rogers Arena - 15 min drive - 6.7 miles
  • BC Place Stadium - 15 min drive - 6.7 miles
  • Canada Place Cruise Ship Terminal - 16 min drive - 7.4 miles

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cactus Club Cafe Station Square - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Hilton Vancouver Metrotown

Upscale eco-certified hotel near Metropolis at Metrotown
Located close to Simon Fraser University and Rogers Arena, Hilton Vancouver Metrotown provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Time and Place, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and wedding services
  • A ballroom, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Metrotown?

Self parking is available for CAD 22.00 per night. Valet parking is available for CAD 30.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this eco-certified hotel is 0.2 mi (0.4 km) from Metropolis at Metrotown and within 9 mi (15 km) of BC Place Stadium and Rogers Arena. Canada Place Cruise Ship Terminal and Robson Street are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

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Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1007 reviews
Rating 8 - Good. 269 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great location, updated rooms and great service!
Stayed 3 nights in May 2025

8/10

Clean rooms, professional staff
Stayed 1 night in Jun 2025

10/10

The rooms were super clean and the beds were very comfortable. Will definitely be going back again.
Stayed 3 nights in May 2025

10/10

Good service, clean property
Stayed 2 nights in Jun 2025

10/10

Friendly staff. Very clean quite rooms
Stayed 3 nights in May 2025

10/10

Great location, parking was a bit tight with an suv but once there no need for a vehicle
Stayed 2 nights in May 2025

10/10

excellent stay!
Stayed 1 night in Mar 2025

8/10

Pretty good hotel, lots of restaurants within walking distance. Amenities were decent.
Stayed 2 nights in Apr 2025

10/10

I will stay here again. Great location.
Stayed 2 nights in Apr 2025

10/10

Great location and room was excellent.
Stayed 1 night in Mar 2025

10/10

Nice property. Convenient location. Friendly staff and good service.
Stayed 2 nights in Apr 2025

10/10

Lovely stay
Stayed 1 night in Feb 2025

10/10

Was cool
Stayed 1 night in May 2025

10/10

Great staff, safe facility, cleanliness was very obvious not only in our room but the whole facility overall. This has been my second visit and will definitely come back here next time I we visit Vancouver/Burnaby area.
Stayed 2 nights in Apr 2025

10/10

Customer service and the room is clean
Stayed 5 nights in May 2025

10/10

Everything was clean, and the staff was pleasant.
Stayed 5 nights in Mar 2025

8/10

So close to so much food (and shopping and skytrain)! It’s a little dated and rundown, but staff were efficient and friendly, and everything was really clean and quiet. We had a very fun and comfortable stay.
Stayed 3 nights in Apr 2025

10/10

Easy to check in and it was clean
Stayed 3 nights in Mar 2025

6/10

Overpriced for a tired property. Staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10

Very pleasant and accommodating staff. Very clean and spacious.
Stayed 1 night in Apr 2025

10/10

After we got here we were concerned we were a bit far from downtown. However this area is a great little city of its own. A lot of great restaurants nearby and within waking distance. A grocery was near by as well. The SkyTrain was within a few blocks and it was very convenient to get downtown and to the waterfront.
Stayed 1 night in May 2025

8/10

Nice
Stayed 1 night in May 2025

10/10

Great hotel. Our room was very clean and cleaning staff was amazing. Very close to a SkyTrain, mall and many great restaurants
Stayed 3 nights in Mar 2025

10/10

Very pleased!!
Stayed 1 night in May 2025

8/10

The staff were all fantastic. Only complaint would be the bed was saggy and woke up with a sore back.
Stayed 1 night in Apr 2025