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Hilton Vancouver Metrotown

Property class: 4

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Photo gallery for Hilton Vancouver Metrotown

A modern lobby with a curved glass wall, seating area, and a reception desk. - Hilton Vancouver Metrotown (Burnaby)
Creator video - submitted by Coffee Cup Exec
A modern hotel with a glass facade, multiple floors, and a prominent Hilton sign. - Hilton Vancouver Metrotown (Burnaby)
A modern hotel room with a large bed, grey sofa, armchairs, a small table, and a city view through large windows. - Hilton Vancouver Metrotown (Burnaby)
A modern hotel breakfast area with a marble counter, buffet with fruits and cereals, and a coffee station. - Hilton Vancouver Metrotown (Burnaby)
Located close to Metropolis at Metrotown, Hilton Vancouver Metrotown provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Time and Place, offers breakfast, lunch, dinner, light fare, and happy hour. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for One King Studio Suite with Sofabed

Hypo-allergenic bedding available, down comforters, in-room safe, desk

One King Studio Suite with Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for 2 Queen Beds Deluxe High Floor - City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Queen Beds Deluxe High Floor - City View

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 KING 2 ROOM EXEC SUITE - DINING/LIVING AREA

A hotel room with a large bed, two bedside tables, a window with a view of buildings, and a cityscape.

1 KING 2 ROOM EXEC SUITE - DINING/LIVING AREA

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Club Lounge Access

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Executive Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

A hotel room with a large bed, two bedside lamps, a nightstand, and a view of a cityscape through a window with curtains.

Executive Suite, 1 King Bed, Club Lounge Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

A hotel room with two beds, a desk, a TV, and a view of tall buildings.

Executive Room, 2 Queen Beds, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (High Floor)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a sofa with cushions.

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a view of a cityscape through a window with curtains.

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a view of tall buildings through large windows.

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Executive Level

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a city view through large windows.

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room (Parlor)

A modern living room with a sofa, two armchairs, a coffee table, and a dining table. There is a kitchen area with a microwave and a refrigerator. The room has a large window and a door leading to another room.

Room (Parlor)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed
  • Free wired internet

View all photos for 1 King Mobility Accessible W/ Roll in Shower

A hotel room with a bed, a desk, a TV, and a view of a cityscape.

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a TV, and a view of a cityscape with mountains.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a sofa with cushions.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

In the entertainment district, Hilton Vancouver Metrotown is in Metrotown, a walkable area in Burnaby with great shopping. Metropolis at Metrotown and Granville Island Public Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Burnaby travel guide
Map
6083 McKay Ave, Burnaby, BC, V5H2W7

What's nearby

  • A modern building with a glass facade, a fountain, and a tall structure with a flag.
    Metropolis at Metrotown
    1 min walk - 0.1 miles
  • A lake with cherry blossoms in full bloom, surrounded by green trees and a clear blue sky.
    Central Park
    8 min walk - 0.4 miles
  • Crystal Mall
    1 min walk - 0.0 miles
  • Swangard Stadium
    3 min drive - 1.0 mile
  • British Columbia Institute of Technology
    5 min drive - 1.2 miles

Getting around

  • Metrotown Station
    6 min walk
  • Vancouver Rocky Mountaineer Station
    12 min drive
  • Vancouver Intl. Airport (YVR)
    30 min drive

Restaurants

  • Cactus Club Cafe
    2 min walk
  • Trattoria Burnaby
    3 min walk
  • Marble House Eatery
    3 min walk
  • Korean Noodle House
    3 min walk
  • Shiny Tea
    3 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 32 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Covered valet parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 25 per night. Valet parking is available for CAD 32 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this hotel is 0.3 mi (0.5 km) from Metropolis at Metrotown and within 9 mi (15 km) of Rogers Arena and BC Place Stadium. Robson Street and Canada Place Cruise Ship Terminal are also within 9 mi (15 km). Metrotown Station is 6 minutes by foot and Patterson Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Vancouver Metrotown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 568 out of 1010 reviews
Rating 8 - Good. 250 out of 1010 reviews
Rating 6 - Okay. 110 out of 1010 reviews
Rating 4 - Poor. 36 out of 1010 reviews
Rating 2 - Terrible. 46 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Rachel B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and breakfast were great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room..very clean.we had the best view..very friendly stuff..breakfast was great..the place is close to pretty much everything..
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

ZHENGPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as good as always, clean, tidy, and very quiet.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike. The location was great; in walking distance for shopping or dining. The room was clean and the bed was comfy. We would definitely stay again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time staying here. Walkable to train station very convenient. Uber and taxi rides reasonable prices. Got to explore a little of Vancouver before getting onboard our cruise ship. Our rooms very clean and very comfortable. Staff were excellent for any recommendations to nearest eateries and how to get around the city. Highly recommend staying here!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and professional. Rooms were clean and spacious.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

LaTonia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean and staff was nice. Most importantly, Hotel was in an amazing location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

MEEZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, great helpful staff
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, very comfortable beds, excellent location very close to shopping.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Davorka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and exceptionally pleasant. I was very impressed by staff. All the food was high quality and tasty. Dinner and breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Feng

Very convenient location to the shopping area
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lithene

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfy beds, super clean and close restaurants, and mega shopping!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in a good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Perfectly located close to restaurants, shopping and public transportation. Hotel was clean, room was very nice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tammy-Lee

Liked: Cleanliness
Parking was easy… check in was quick… view was spectacular…we just made this our go to when we visit from now on❤️
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Raiden

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really friendly staff and nice rooms, however not worth the price whatsoever. More expensive than the downtown location despite being much harder to get to, much smaller and worse rooms, and pretty mediocre views.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities
Room is clean; staffs are great
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. The staff are very pleasant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Really comfortable beds
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
We had a good stay and love the location. However the electric car charging is not working and the pool was under maintenance which was a disappointment.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfectly situated for our needs. Very clean room. Super comfortable bed. Excellent helpful staff. Breakfast bar was very good.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kemmy

Liked: Cleanliness, amenities, property conditions & facilities
The front desk service staff is very good and friendly. The location is very convenient for transportation and restaurant.
Stayed 27 nights in Oct 2025