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Element Vancouver Metrotown

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Element Vancouver Metrotown

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Indoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,005 reviews
Hilton Vancouver Metrotown

About the neighborhood

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 6 min walk - 0.4 miles
  • Deer Lake - 3 min drive - 2.1 miles
  • Burnaby Hospital - 4 min drive - 2.0 miles
  • Port of Vancouver - 16 min drive - 6.7 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬1 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Element Vancouver Metrotown

Eco-certified hotel near Metropolis at Metrotown
You can look forward to free continental breakfast, a free grocery shopping service, and a terrace at Element Vancouver Metrotown. For some rest and relaxation, visit the sauna or the steam room. The on-site Italian cuisine restaurant, Trattoria Burnaby, offers brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Coffee/tea in the lobby, a water dispenser, and barbecue grills
  • A banquet hall, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and kitchenettes

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Does Element Vancouver Metrotown have a pool?

Yes, this property has an indoor pool.

Is Element Vancouver Metrotown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet.

How much is parking at Element Vancouver Metrotown?

Self parking is available for CAD 25 per night.

What time is check-in at Element Vancouver Metrotown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Element Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Element Vancouver Metrotown located?

Located in Metrotown, this eco-certified hotel is within a 10-minute walk of Crystal Mall and Metropolis at Metrotown. British Columbia Institute of Technology and Deer Lake are also within 2 mi (3 km). Metrotown Station is 8 minutes by foot and Patterson Station is 10 minutes.

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Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 31 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay as a group!
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This was a super convenient hotel!
Stayed 6 nights in Apr 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, rooms, amenities and breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

YUNSHU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very convenient. There is Save On Food just beside the hotel!
Stayed 8 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gavin and the staff were all really kind including the breakfast staff. Breakfast was great too! Only complaint is black out curtains don’t actually go to walls and light come in both sides which defeats the purpose.
Stayed 2 nights in May 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay with complimentary breakfadt and evening reception.
Stayed 2 nights in Mar 2025

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
will be back for sure
Stayed 1 night in Apr 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great for extended work trip! Conveniently located
Stayed 4 nights in Mar 2025

10/10 Excellent

arik

Liked: Cleanliness, staff & service, property conditions & facilities
Place is awesome. Nicest in Canada
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time for me staying at this hotel, and I’ve always had wonderful experiences. I would stay there again in a heartbeat.
Stayed 2 nights in Jan 2025

8/10 Good

Brad

Liked: Property conditions & facilities
it is a nice hotel, not sure if it’s worth $400 per night, did not like the fact i had no patio
Stayed 1 night in Apr 2025

10/10 Excellent

BONGSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2025

10/10 Excellent

Okorji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice interior and comfortable surroundings
Stayed 3 nights in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Worked perfect for my family :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around! Convenient location, lots of places to eat in the area, clean and spacious rooms. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, amenities and facilities, in a great location. Walking distance to food, shops & market.
Stayed 2 nights in Feb 2025

8/10 Good

Joonwoo

Liked: Cleanliness, staff & service, amenities
Good for dining inside of the room. Most of kitche tools are available.
Stayed 1 night in Jan 2025

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the facility is very clean
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Element was conveniently located with great ammenities. Having a stove top with numerous kitchen accessories was a great perk. The complementary breakfast was excellent with good hot and cold options and a nice sitting area. The only thing we had an issue with was the every-other-day house keeping option where we were forgotten on one day so our room was not cleaned or re-stocked. A call to the front desk fixed it up and house cleaning came on day 3.
Stayed 4 nights in Apr 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms, will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and friendly staff
Stayed 1 night in Jan 2025