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Element Vancouver Metrotown

3.0 star property
Travelers can explore local cuisine by borrowing the hotel's complimentary bikes, then return to relax in the peaceful garden with convenient water dispensers.

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Photo gallery for Element Vancouver Metrotown

Exterior - Element Vancouver Metrotown (Burnaby)
View from property - Element Vancouver Metrotown (Burnaby)
Reception - Element Vancouver Metrotown (Burnaby)
Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace - Element Vancouver Metrotown (Burnaby)
Lounge - Element Vancouver Metrotown (Burnaby)
Nestled in the heart of Metrotown, Element Vancouver Metrotown offers a refreshing retreat. Enjoy to-go breakfast, unwind at the sauna or steam room, and explore nearby attractions with free bicycle rentals. With an indoor pool and Italian cuisine restaurant on site, this eco-certified hotel is perfect for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Metrotown, a neighborhood in Burnaby, Element Vancouver Metrotown is near a metro station. Port of Vancouver and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Metropolis at Metrotown and Robson Street. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Visit our Burnaby travel guide
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7

What's nearby

  • Vancouver_MetropolisatMetrotown_6072263_06
    Metropolis at Metrotown
    4 min walk - 0.3 miles
  • Cherry Blossom at Central Park
    Central Park
    7 min walk - 0.4 miles
  • Deer Lake Park in Burnaby City, landmark downtown building skyscraper and forest lake covered with water lilies, and forest on the background of blue cloudy sky
    Deer Lake
    6 min drive - 2.7 miles
  • Crystal Mall
    1 min walk - 0.1 miles
  • British Columbia Institute of Technology
    19 min walk - 1.0 mile

Getting around

  • Metrotown Station
    8 min walk
  • Vancouver Rocky Mountaineer Station
    12 min drive
  • Vancouver Intl. Airport (YVR)
    30 min drive

Restaurants

  • Macu Tea - Burnaby
    3 min walk
  • Shiny Tea
    2 min walk
  • Marble House Eatery
    2 min walk
  • Trattoria Burnaby
    1 min walk
  • Horin Tonkotsu Ramen
    2 min walk

About this property

Element Vancouver Metrotown

Hotel near Metropolis at Metrotown
You can look forward to free continental breakfast, a free grocery shopping service, and a terrace at Element Vancouver Metrotown. For some rest and relaxation, visit the sauna or the steam room. The on-site Italian cuisine restaurant, Trattoria Burnaby, offers brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
  • Luggage storage, an elevator, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and kitchenettes

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key Global and Green Tourism Program, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Does Element Vancouver Metrotown have a pool?

Yes, this property has an indoor pool.

Is Element Vancouver Metrotown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 25 per night.

What time is check-in at Element Vancouver Metrotown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Element Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Element Vancouver Metrotown located?

Located in Metrotown, this hotel is within a 10-minute walk of Crystal Mall and Metropolis at Metrotown. Central Park and British Columbia Institute of Technology are also within 1 mi (2 km). Metrotown Station is 8 minutes by foot and Patterson Station is 10 minutes.

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Reviews

Element Vancouver Metrotown Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean modern room with friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff, good breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel is clean and staff were helpful. The included breakfast was much better than typical continental fare.
Stayed 8 nights in Dec 2025

10/10 Excellent

Vinod

Liked: Cleanliness, amenities, property conditions & facilities
Everything including staff was so easy going. Wonderful views from 17th Floor. Breakfast and area meant for it was amazing as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Clean rooms, great amenities and breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean room - the one we booked was a good size with kitchen, staff very good. Appreciate the good breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lin

Liked: Cleanliness, amenities
Clean bedroom and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel great place to stay staff is friendly and the amenities are excellent. Perfect location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the moment I walked in the hotel! From the friendly staff, to the spacious and clean room. Restaurants are nice and close as well as Metrotown for shopping.
Stayed 1 night in Dec 2025

8/10 Good

Jeanne-Mare

Liked: Cleanliness, property conditions & facilities
Evening staff were amazing and room and bathroom very clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We have experienced good service. Everybody was accomodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel , room is very clean and very nice. Hotel staff were all helpful and very cheery
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property a handful of times whenever we're in Burnaby and ALWAYS have an amazing stay. Great in every aspect and REALLY appreciate the breakfast and ability to take breakfast to go!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location in the busy Metrotown area. Will definitely be coming back here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with a beautiful view. Staff were very friendly, breakfast was great and close to great shopping and restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lap K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, family friendly Alot of close shops Gym was simple to get a vacation work out Poll was top notch !
Stayed 3 nights in Sep 2025

10/10 Excellent

Teodulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub but shower is very good, clean room and towels. Breakfast buffett is a plus.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gurminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel for families with children. Complimentary breakfast, friendly staff, pool, hot tub and sauna all additional value-adds!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Liked: Amenities, property conditions & facilities
Good spot for a business trip. Great amenities and restaurants to choose from nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent option to stay for a first visit. Having a stove, microwave, fridge and toaster, i couldnt have asked for a better place to stay. If you are visiting vancover for the first time or if you are coming back this is a great location because of its location to an awesome mall , grocery stores, eateries and wonderful green space. I cant wait to come back and i will be staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff | Family-friendly | Good Breakfast

Great Staff | Family-friendly | Good Breakfast Excellent customer service, especially from the breakfast staff. The front desk was always helpful
Stayed 10 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a Great location.
Stayed 4 nights in Apr 2025