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Element by Marriott Vancouver Metrotown

Property class: 3

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Photo gallery for Element by Marriott Vancouver Metrotown

A high-rise building with multiple balconies, a modern glass facade, and a parking garage below. - Element by Marriott Vancouver Metrotown (Burnaby)
A modern indoor swimming pool with clear blue water, sun loungers, and large windows offering views of the city. - Element by Marriott Vancouver Metrotown (Burnaby)
A modern reception area with a central wooden column, a reception desk, and a staircase. - Element by Marriott Vancouver Metrotown (Burnaby)
A modern living room with a sofa, a coffee table, and a TV. There is a large window with a view of the city and mountains. - Element by Marriott Vancouver Metrotown (Burnaby)
A modern hotel lobby with a seating area, a television, and a view of the cityscape. - Element by Marriott Vancouver Metrotown (Burnaby)
Near Metropolis at Metrotown, Element by Marriott Vancouver Metrotown provides free continental breakfast, a free grocery shopping service, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site Italian cuisine restaurant, Trattoria Burnaby, offers brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a painting on the wall.

Studio, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a small round table, and a TV.

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony

A modern living room with a sectional sofa, a round coffee table, and a TV stand. Large windows offer a view of high-rise buildings.

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large window, a sofa, a desk with a chair, and a small table.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Junior Studio, 1 King Bed

A hotel room with a bed, desk, TV, microwave, and kitchenette.

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of a cityscape through large windows.

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Metrotown, a neighborhood in Burnaby, Element by Marriott Vancouver Metrotown is near a metro station. Science World and Queen Elizabeth Theatre are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Canada Place Cruise Ship Terminal. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Visit our Burnaby travel guide
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7

What's nearby

  • A modern building with a glass facade, a fountain, and a tall structure with a flag.
    Metropolis at Metrotown
    4 min walk - 0.3 miles
  • A lake with cherry blossoms in full bloom, surrounded by green trees and a clear blue sky.
    Central Park
    8 min walk - 0.5 miles
  • Crystal Mall
    1 min walk - 0.1 miles
  • British Columbia Institute of Technology
    19 min walk - 1.0 mile
  • Swangard Stadium
    3 min drive - 0.8 miles

Getting around

  • Metrotown Station
    8 min walk
  • Vancouver Rocky Mountaineer Station
    12 min drive
  • Vancouver Intl. Airport (YVR)
    30 min drive

Restaurants

  • Trattoria Burnaby
    1 min walk
  • Marble House Eatery
    2 min walk
  • Korean Noodle House
    2 min walk
  • Shiny Tea
    2 min walk
  • Grand Crystal Seafood Restaurant
    2 min walk

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9.0 out of 10, Wonderful, 207 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: CAD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Element by Marriott Vancouver Metrotown have a pool?

Yes, this property has an indoor pool.

Is Element by Marriott Vancouver Metrotown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 28 per night.

What time is check-in at Element by Marriott Vancouver Metrotown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Element by Marriott Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Element by Marriott Vancouver Metrotown located?

Located in Metrotown, this hotel is within a 10-minute walk of Crystal Mall and Metropolis at Metrotown. Central Park and British Columbia Institute of Technology are also within 1 mi (2 km). Metrotown Station is 8 minutes by foot and Patterson Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Element by Marriott Vancouver Metrotown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 741 out of 1005 reviews
Rating 8 - Good. 189 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean and comfy
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was top-notch for our family. Would definitely stay here again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice views and beds.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay for hockey or soccer tourneys with mall close by. Great meeting rooms on fifth floor and gym and pool are great too.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little pricier than one might expect, this is a great location to access the lower mainland. The beds are comfortable; the rooms are modern; the amenities are well-maintained; and there are actually items on the breakfast menu that a picky eater would consume. The close proximity to the skytrain is also very convenient.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, looks nice, great pool and hot tub, quiet comfy room. All around worth the money and would stay again. Only thing is I wish there were more breakfast options and that the evening reception was also on weekend nights.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back. Everyone was very helpful and nice very clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with young kids. Breakfast was convenient and more variety than expected. Rooms were spacious with full fridge and kitchen. Very clean and great views.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean, breakfast was amazing. It’s right in the middle of metro town, everything is so accessible. Parking is available at $20 per night
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Friendly staff! Great location! Great management!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating- from the moment we arrive to our check out day - Monica, Stephanie, Rafael and other were extremely helpful and supportive. Shared some points of interest. My only issue was the elevators taking for ever to get to our room - I believe one was our of service - Also it will help for better ratings a more variety of breakfast options. Great hotel great location and great staff!!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the property was clean, well maintained and quiet. We had an awesome stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff, good breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, super breakfast's menu, Very friendly staff. We like to stay in the same hotel when we return to Vancouver BC in future.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean rooms, great amenities and breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet as always. Super friendly and helpful staff. Nice setting.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean modern room with friendly staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and breakfast service staff very helpful. Housekeeping in general lovely, unless you needed to stay behind a little later, then you get the impression you're in their way. In two weeks one of three elevators kept breaking down, only two were in regular service, elevator wait time averaged 5 minutes
Stayed 14 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a Great location.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were nice as well.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location near Metroto
Stayed 1 night in Mar 2026