See all properties

Element Vancouver Metrotown

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Element Vancouver Metrotown

Exterior
View from property
Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, desk
Lounge
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Junior Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,312 reviews
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

About the neighborhood

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7

What's nearby

  • Crystal Mall - 1 min walk - 0.0 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Deer Lake - 7 min drive - 1.5 miles
  • Port of Vancouver - 12 min drive - 6.5 miles
  • Canada Place Cruise Ship Terminal - 16 min drive - 7.3 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬1 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Element Vancouver Metrotown

Eco-certified hotel near Metropolis at Metrotown
You can look forward to free continental breakfast, a free grocery shopping service, and a terrace at Element Vancouver Metrotown. For some rest and relaxation, visit the sauna or the steam room. The on-site Italian cuisine restaurant, Trattoria Burnaby, offers brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Multilingual staff, 4 meeting rooms, and a computer station
  • An elevator, a banquet hall, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and kitchenettes

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Does Element Vancouver Metrotown have a pool?

Yes, this property has an indoor pool.

Is Element Vancouver Metrotown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet.

How much is parking at Element Vancouver Metrotown?

Self parking is available for CAD 25 per night.

What time is check-in at Element Vancouver Metrotown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Element Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Element Vancouver Metrotown located?

Located in Metrotown, this eco-certified hotel is within a 10-minute walk of Crystal Mall and Metropolis at Metrotown. Central Park and British Columbia Institute of Technology are also within 1 mi (2 km). Metrotown Station is 8 minutes by foot and Patterson Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 31 out of 1008 reviews
Rating 4 - Poor. 15 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Amazing stay
Stayed 3 nights in Jun 2025

10/10

Great place to stay as a group!
Stayed 3 nights in Apr 2025

10/10

Excellent hotel in a Great location.
Stayed 4 nights in Apr 2025

10/10

Well organised for business traveller with lots of places to set up and work. That wasn't the purpose of this trip in particular but I will definitely be staying here in future.
Stayed 2 nights in Jun 2025

10/10

We had a great stay
Stayed 2 nights in Apr 2025

10/10

Friendly staff. Beautiful suite with city views. The only negatives were that there is a parking fee and that the breakfast didn’t have many options for a person on a special diet.
Stayed 1 night in Jun 2025

10/10

I really appreciated having a full-sized fridge in the kitchen rather than a tiny bar fridge. The beds were comfortable, and everything was very clean.
Stayed 1 night in May 2025

10/10

Nice hotel in a good location. About a 10 minute walk from the Skytrain, and a short walk to Metrotown mall. Room had a small kitchenette and great bed. Would stay again.
Stayed 4 nights in Apr 2025

8/10

This was a super convenient hotel!
Stayed 6 nights in Apr 2025

10/10

Great stay
Stayed 1 night in Feb 2025

10/10

Loved the staff, rooms, amenities and breakfast!
Stayed 3 nights in Feb 2025

10/10

Nice place to stay, very convenient. There is Save On Food just beside the hotel!
Stayed 8 nights in Mar 2025

10/10

10/10
Stayed 3 nights in Jun 2025

10/10

Love the stay with complimentary breakfadt and evening reception.
Stayed 2 nights in Mar 2025

10/10

Excellent hotel great for extended work trip! Conveniently located
Stayed 4 nights in Mar 2025

10/10

Fantastic hotel! Very clean Staff are amazing Room well maintained and spacious Bed super comfortable Good breakfast Close to everything!
Stayed 4 nights in Mar 2025

10/10

Beautiful
Stayed 1 night in Apr 2025

10/10

Gavin and the staff were all really kind including the breakfast staff. Breakfast was great too! Only complaint is black out curtains don’t actually go to walls and light come in both sides which defeats the purpose.
Stayed 2 nights in May 2025

10/10

This was the third time for me staying at this hotel, and I’ve always had wonderful experiences. I would stay there again in a heartbeat.
Stayed 2 nights in Jan 2025

10/10

will be back for sure
Stayed 1 night in Apr 2025

10/10

Very nice hotel walking distance to restaurants and Central park. Morning breakfast met our needs. I like the rooms all have kitchenettes.
Stayed 1 night in Mar 2025

8/10

We felt the price is too high for the property. However, we liked everything else about it.
Stayed 1 night in May 2025

10/10

Great stay all around! Convenient location, lots of places to eat in the area, clean and spacious rooms. Would stay again!
Stayed 2 nights in Jan 2025

10/10

Excellent
Stayed 6 nights in Apr 2025

10/10

Very nice interior and comfortable surroundings
Stayed 3 nights in Mar 2025