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Best Western Plus Burnaby Hotel

2.5 star property
Travelers start their day with a hearty breakfast before stepping right into a vibrant shopping district that awaits just beyond the hotel doors

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby - Best Western Plus Burnaby Hotel (Burnaby)
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes - Best Western Plus Burnaby Hotel (Burnaby)
Exterior - Best Western Plus Burnaby Hotel (Burnaby)
Lunch and dinner served - Best Western Plus Burnaby Hotel (Burnaby)
Exterior - Best Western Plus Burnaby Hotel (Burnaby)
Metropolis at Metrotown is in a prime shopping district with eco-certification. Guests enjoy a breakfast buffet, relax by the lobby fireplace after visiting nearby shops and restaurants. Free in-room WiFi, multilingual staff, and express check-out add convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

About the neighborhood

In the city center and near a metro station, Best Western Plus Burnaby Hotel is in a walkable area with great shopping. Robson Street and Granville Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Kitsilano Beach. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Pacific Coliseum. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Royal Oak Station is 10 minutes by foot. Visit our Burnaby travel guide
Map
5411 Kingsway, Burnaby, BC, V5H2G1

What's nearby

  • Vancouver_MetropolisatMetrotown_6072263_06
    Metropolis at Metrotown
    9 min walk - 0.5 miles
  • Deer Lake Park in Burnaby City, landmark downtown building skyscraper and forest lake covered with water lilies, and forest on the background of blue cloudy sky
    Deer Lake
    18 min walk - 1.0 mile
  • Cherry Blossom at Central Park
    Central Park
    3 min drive - 1.4 miles
  • Crystal Mall
    19 min walk - 1.0 mile
  • British Columbia Institute of Technology
    3 min drive - 1.8 miles

Getting around

  • Royal Oak Station
    10 min walk
  • Vancouver Rocky Mountaineer Station
    15 min drive
  • Vancouver Intl. Airport (YVR)
    33 min drive

Restaurants

  • Denny's
    4 min walk
  • Great Bear Pub
    5 min walk
  • 88 Noodle House
    8 min walk
  • The Meat Up Bbq Burnaby
    6 min walk
  • Jang Mo Jib Metrotown
    7 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel in a shopping district
A free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Best Western Plus Burnaby Hotel. The on-site restaurant, Jin Jiang Shanghai, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and an elevator
  • A computer station, smoke-free premises, and luggage storage
  • A vending machine, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the breakfast, helpful staff, and proximity to shopping
Room features
All 132 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is Best Western Plus Burnaby Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of CAD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Burnaby Hotel?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Where is Best Western Plus Burnaby Hotel located?

Located in the heart of Burnaby, this hotel is within 1 mi (2 km) of Metropolis at Metrotown, Crystal Mall, and Deer Lake. British Columbia Institute of Technology and Scotia Barn are also within 3 mi (5 km). Royal Oak Station is 10 minutes by foot and Metrotown Station is 20 minutes.

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Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1305 reviews
Rating 8 - Good. 371 out of 1305 reviews
Rating 6 - Okay. 163 out of 1305 reviews
Rating 4 - Poor. 44 out of 1305 reviews
Rating 2 - Terrible. 35 out of 1305 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful Breakfast with many, many options. Would not hesitate to stay again, highly recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usual breakfast. Staff are friendly. Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Internet was fast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kefyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Dan

Liked: Cleanliness
Older building, exterior entrances, on a busy six lane highway. But the room was clean and everything worked fine. Breakfast at the Chinese restaurant next door was good, a standard chain hotel hot breakfast. Service was pleasant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
The staff were very nice and accommodating. The Breakfast options were great. We were a bit surprised to discover this Hotel is actually a MOTEL!!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Liz

Liked: Amenities, property conditions & facilities
Front staff check in female was very friendly and efficient !
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Brandon

Disliked: Amenities, property conditions & facilities
Cons: Could hear people through the walls, bed was sunken in, no Hot water next morning, average breakfast options Pros: Good TV, Fridge, Clean, Good pillows
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sukhminder

Liked: Staff & service
There was no body wash in the shower. Bottle was empty. I would recommed putting a clear bottle so the housekeeping can see if they’re empty or full. Breakfast was very good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean room, nice staff. Breakfast was good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

Great location, room was clean, and the breakfast was great.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sina

Liked: Cleanliness, amenities
Nice friendly staff clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was fresh and had a decent amount of options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Staff courteous and prompt. Room was clean. Breakfast was great.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and convenient location. Reception was friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aruna greeted us and was very friendly and welcoming! Will definitely stay here again! Great service, highly recommend if you are looking to stay in the area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary breakfast.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Stay – Highly Recommended! We had a fantastic experience! From the moment we arrived, the staff were warm, friendly, and attentive, making us feel welcome right away. Our room was clean, comfortable, and beautifully maintained, with all the amenities we could ask for. The location was perfect—close to local attractions, restaurants, and convenient for getting around. We especially appreciated the little touches, like the welcoming atmosphere in the lobby and the helpful recommendations from the staff. Whether for a short getaway or an extended stay, this hotel exceeded our expectations. We would absolutely stay here again and highly recommend it to anyone visiting the area!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Rooms were great, staff were very helpful! Breakfast was pretty good too, lots of options and the staff working it were great!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast - easy to deal with.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sherman

Liked: Cleanliness, property conditions & facilities
Wonderful hot breakfast. Nice clean newish room. Only problem with room was closet bifold door not hung properly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Asadul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained room, very clean. Front desk staff very efficient and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean and safe.
Stayed 2 nights in Sep 2025