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Best Western Plus Burnaby Hotel

2.5 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Air conditioning
Mini-fridge
HDTV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
5411 Kingsway, Burnaby, BC, V5H2G1

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Deer Lake - 19 min walk - 1.0 mile
  • Port of Vancouver - 13 min drive - 7.3 miles
  • Canada Place Cruise Ship Terminal - 18 min drive - 8.9 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Joyful Seafood Restaurant - ‬5 min walk
  • ‪Ki Tea House Cafe - ‬8 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel near Metropolis at Metrotown
A free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Best Western Plus Burnaby Hotel. The on-site restaurant, Jin Jiang Shanghai, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and luggage storage
  • A vending machine, a computer station, and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 132 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is Best Western Plus Burnaby Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Burnaby Hotel?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of CAD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Burnaby Hotel?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Where is Best Western Plus Burnaby Hotel located?

Located in the heart of Burnaby, this eco-certified hotel is within 1 mi (2 km) of Metropolis at Metrotown, Crystal Mall, and Deer Lake. Central Park and British Columbia Institute of Technology are also within 2 mi (3 km). Royal Oak Station is 10 minutes by foot and Metrotown Station is 20 minutes.

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Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1122 reviews
Rating 8 - Good. 354 out of 1122 reviews
Rating 6 - Okay. 110 out of 1122 reviews
Rating 4 - Poor. 34 out of 1122 reviews
Rating 2 - Terrible. 23 out of 1122 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very friendly staff at both check in and at breakfast
Stayed 1 night in Jun 2025

8/10

Convenient for a short stay
Stayed 1 night in May 2025

10/10

Great location, clean and spacious rooms. Bed was very comfortable
Stayed 1 night in Jun 2025

10/10

The staff was very friendly during check-in.
Stayed 1 night in May 2025

10/10

Great stay
Stayed 3 nights in Mar 2025

10/10

Great stay. Very friendly staff
Stayed 2 nights in Apr 2025

10/10

The staff is always so friendly whenever I stay here.
Stayed 1 night in Apr 2025

10/10

Was good
Stayed 1 night in May 2025

10/10

Was a goog experience, clean, Easy connection, kindly staff
Stayed 4 nights in May 2025

10/10

Very clean with helpful staff and very convenient for our visit with family
Stayed 1 night in Mar 2025

8/10

Breakfast was better than I expected, clean and organize
Stayed 3 nights in May 2025

8/10

It was much easier and less expensive than my previous stays at the Holiday Inn Express at Metrotown.
Stayed 2 nights in Apr 2025

8/10

The staff at check in were great.
Stayed 1 night in Mar 2025

8/10

Bed was very comfy. No rugs in room, no heavy perfumes. Good for people with allergies.
Stayed 1 night in May 2025

8/10

The staff were very helpful and they had an excellent hot breakfast.
Stayed 1 night in Feb 2025

6/10

Had to pay 13.00 for daily parking. Pool was closed. Taxed for everything
Stayed 2 nights in Jun 2025

6/10

Property location is convenient. However, staffs not very helpful. When we requested for luggage storage cause I had a late flight on the check out day, hotel staff replied a big group is coming and no secure space for us to store our luggage, finally our luggage were placed at a public area at the hotel lobby.
Stayed 2 nights in Jun 2025

8/10

it is generally an acceptable for short term stay.
Stayed 2 nights in Apr 2025

6/10

We had to wait to long for a clean room to check in. Didn't like to pay extra for parking.
Stayed 1 night in Jun 2025

8/10

I appreciated my stay.
Stayed 1 night in Feb 2025

10/10

Great easy check in. Great parking. Clean
Stayed 1 night in Mar 2025

8/10

Location No bottled water in the fridg.
Stayed 3 nights in Jun 2025

8/10

Great location. Hotel is just a 12 min walk from royal oal train station and 17min walk to Metropolis Mall. We got an early check in which was highly appreciated. Breakfast was good, would have been nicer if there could be some variety in breakfast. The only thing they can improve is to have a compost bin in the breakfast area rather than everything going into the trash bin. Rooms have thin walls, we could hear staff vacuuming the floor upstairs and our for next door neighbors, we could hear everything.
Stayed 4 nights in May 2025

10/10

Very good price convenient bus stop infront of the hotel 10min of Metrotown and a generous breakfast free every day of the stay a lot of options clean room very good staff and we have are room early I strongly recommend
Stayed 4 nights in Mar 2025

10/10

Would go back
Stayed 3 nights in Mar 2025