See all properties

Hotel Casa Esmeralda

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Casa Esmeralda

A bathroom with a white marble sink, a mirror, and a view of a dining area with white chairs and a table. - Hotel Casa Esmeralda (Valparaiso)
A modern hotel room with a large bed, a TV mounted on the wall, a small white table, and a chair. - Hotel Casa Esmeralda (Valparaiso)
A bedroom with a bed, bedside tables, a chair, and a view of a balcony. - Hotel Casa Esmeralda (Valparaiso)
A corner building with a dome and multiple windows. - Hotel Casa Esmeralda (Valparaiso)
A compact kitchenette with a microwave, a small refrigerator, and a flat-screen TV mounted on the wall. There is a small round table with two chairs and a window providing natural light. - Hotel Casa Esmeralda (Valparaiso)
Hotel Casa Esmeralda provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

A bedroom with two beds, a green accent wall, and a ceiling light fixture.

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

A modern bedroom with a large bed, a bedside table, a chair, and a view of the outside through a glass door.

Standard Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed

A bedroom with a bed, bedside tables, a chair, a TV, and a window.

Standard Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed, Balcony

A modern hotel room with a bed, a small round table, a TV mounted on the wall, and a balcony with a view.

Superior Double Room, 1 Queen Bed, Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Balcony

A modern hotel room with a bed, a small kitchenette, a flat-screen TV, and two windows.

Deluxe Double Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Valparaiso, Hotel Casa Esmeralda is in the business district and near the beach. Reina Victoria Lift and Prat Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Isla Ecological Park and Mirador Portales. Looking to enjoy an event or a game while in town? See what's happening at Estadio Playa Ancha or Chiledeportes Regional Stadium. Visit our Valparaiso travel guide
Map
978 Esmeralda, Valparaiso, Valparaíso, 2363253

What's nearby

  • A narrow street with colorful plastic cups hanging from wires, creating a festive atmosphere.
    Mirador Paseo Gervasoni
    2 min walk - 0.1 miles
  • The facade of the Armada de Chile building with ornate columns and a clock.
    Plaza Sotomayor
    6 min walk - 0.4 miles
  • Casa Mirador de Lukas
    2 min walk - 0.1 miles
  • Concepcion Lift
    2 min walk - 0.1 miles
  • Valparaiso University
    10 min walk - 0.6 miles

Getting around

  • Puerto Station
    5 min walk
  • Santiago Intl. Airport (SCL)
    83 min drive

Restaurants

  • Restaurant La Concepción
    5 min walk
  • Kapura Valparaíso
    5 min walk
  • Le Flâneur
    4 min walk
  • IL Paparazzo
    6 min walk
  • Wall Street
    2 min walk

Similar properties

Exterior
Ibis Valparaiso
Valparaiso
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 881 reviews
Ibis Valparaiso
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Oven

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Casa Esmeralda?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Esmeralda?

Check-out is at 11:00 AM.

Where is Hotel Casa Esmeralda located?

Situated in the historical district, this hotel is steps from Turri Clock Tower, Concepcion Lift, and Mirador Paseo Gervasoni. Casa Mirador de Lukas and Paseo Atkinson are just steps away. Puerto Station is only a 5-minute walk and Bellavista Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Casa Esmeralda Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with great staff
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, clean, very nice decoration, pretty unexpensiv...
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Clean room and usefully equiped.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and went above and beyond to ensure I had a good stay
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

David

Great price and location, clean and functional
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, comfy beds, helpful staff, no sign on the entrance, look for coffee shop next to the steps
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Loui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, and perfectly located. Only downsides were loud construction noise early in the morning (not the hotel’s fault), the neighborhood feels a bit sketchy at night, and no housekeeping during a 3 night stay which I was told is now normal policy. Still a solid choice if those things don’t bother you.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Aluizio

Liked: Cleanliness, staff & service
The hotel is very new and clean, easy and polite check in. The location is very good at day (although it's hard to find the entrance at first), close the main tourist places. At night it seems to be dangerous. Even at day we saw a car with a broken window very common in the neighborhood). It has no parking nearby so you have to park 10 minutes by foot. For reference, look for Ipanema Club, in Google maps and there will be an access ramp to the parking lot. We went there at night with the gate closed, but someone showed up and opened for us.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, well decorated, super clean and comfortable. I just didn't like much the surrands. Had to park the car a few blocks away and I didn't feel safe to walk there in the evening.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location. Mix-up with payment meant I got a cash refund and not a credit card credit. Annoying. Otherwise, everything was perfect.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value and a good lodging option if you have to be in Valparaiso. The hotel is clean and very organized inside, and the staff is very friendly and professional. The surrounding area was a little scary for my wife and I. This hotel is in the middle of the busy Valparaiso business and port activities. Be alert for opportunists overall. Upon arrival we suffered a "blown tire", where a pedestrian approached our car at a stop light and punctured one of our tires with a specialized instrument. I felt there was something wrong, so I was careful and didn't stop. I kept going and did not stop until I arrived at the hotel, a safe place.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to Plaza Sotomayor (starting point for walking tours) and the 'tourist' hills, Cerro Alegre and Concepcion, and few minutes by Uber from the bus station. Charming old building with high ceilings and french doors in the room. Reasonably modern decor but looking a bit worn, and the textured paint in the bathrooms seems to hold a lot of dirt. Bathroom had a separated toilet and plenty of bench space, which was nice. Very basic kitchenette in the room (some crockery and cutlery, mini-fridge and a toaster oven but nothing to help get hot dishes out of it) and a larger communal kitchen available with stoves and filtered water. Only plastic chairs in the room; a nice armchair would add comfort. Large and comfy bed though. Passcode entry for the main door and rooms is handy so you don't need to carry a key. They changed the main door code every couple of days which is great for security, but annoying if you don't get their Whatsapp message advising you of it (my mobile data roaming didn't work at all while in Valparaiso). It's hard to find breakfast and dinner in the area - there are more options up on the tourist hills; a lot of Chilean restaurants seem geared towards lunch.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mei-Ku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky decor, decent size room, hot shower and great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, convenient area, clean and comfortable room.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Bien située. Personnelle très aimable. Je reviendrai ici. Tres recommanadable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

STEPHEN NICHOLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene lo que necesitas , sin lujos extras o amenidades, la habitación tiene buen tamaño , cocinera y baño , solo agregaría algún tipo de seguridad en el balcón pues el barandal está muy bajo y en un mal paso al tropezar con la canceledia de la ventana fácilmente alguien podría caer . La ubicación es perfecta, cerca del puerto y de uno de los ascensores más famosos que es el Reyna victoria, excelente precio para lo que ofrece .
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Kaunis, vanha rakennus hyvällä paikalla lävellä nähtävyyksiä ja ravintoloita. Sisältä kuitenkin moderni ja siisti, tosin IKEA-tyylinen "uusi ja halpa (mutta toimiva)". Ei siivousta alle 4 päivän vierailuille. Hyvä ja edullinen pesulapalvelu. Saapumispäivänä lähettivät myös viestin ja pyysivät saapumisaikaa ja toivottivat tervetulleeksi mutta silti ketään ei ollut paikalla avaamassa ovea kun saavuin. En tosin tarvinnut odottaa kauan. Ikävämpi juttu oli kun ovikoodi oli vaihtunut kun toisena iltana tulin illalla takaisin. Tästä olisi pitänyt kertoa etukäteen (olivat tosin lävettäneet uuden koodin Whatsappiin, mutten tiennyt etsiä sitä enkä myöskään illalla kaupungilla ollut on-line). Tämä oli pahin epäkohta enkä pidä hotellia erityisen turvallisena. Huoneen ovi ei mene automaattisesti lukkoon, ulkopuolelta voit kokeilla onko se lukossa, mutta sisäpuolelta et. Vastaanotto auki vain 9-21 enkä pidä neljän numeron koodia ulko-ovessa riittävänä takuuna (on monta tapaa nähdä koodi tai päästä sisälle toisten vieraiden ovenavauksella) Muuten mukava ja ystävällinen paikka
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar

Quarto limpo, localizacao bem no centro de Valparaíso, perto do elevador para a parte turística e perto de bares e restaurantes.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável com espaço adequado e com boa localização. Atendimento ágil e cortês.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ruido de la locomoción que pasa justo afuera era lo unico malo
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

M maría Victoria

Liked: Property conditions & facilities
Lo incómodo de la zona es que el hotel no tenga estacionamiento ya que son muy caros
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes renoviertes Hotel im historischen Viertel.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, room comfort

Estabelecimento sem placa de identificação

Localização no centro, local que pode trazer riscos ao turista após o entardecer. Não havia identificação da propriedade por meio de placa/letreiro, o que trouxe muitos incovenientes na sua localização. Tivemos de perguntar a várias pessoas onde estava o estabelecimento. A atendimento prestou informação errada para o acesso ao certo (parte alta da cidade onde estão as atrações), afirmando que o funicular estava funcionando, o que não era verdade. As instalações do quarto são novas e de boa qualidade.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

ELIA MARIANA TOSCANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy cómodo, bonito y limpio. Además la atención fue excelente. Definitivamente vovería
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Excelente ubicación, hermoso diseño interior, limpieza a full, atención de calidad de su personal.
Stayed 2 nights in Nov 2024