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Hotel Hacienda Otoch

2.0 star property
Travelers unwind by the serene pool or connect with local wonders through the hotel's tour assistance - a perfect balance of relaxation and exploration

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Smart TV - Hotel Hacienda Otoch (Valladolid)
Smart TV - Hotel Hacienda Otoch (Valladolid)
Smart TV - Hotel Hacienda Otoch (Valladolid)
Front of property - Hotel Hacienda Otoch (Valladolid)
Smart TV - Hotel Hacienda Otoch (Valladolid)
Hotel Hacienda Otoch blends tropical charm with modern comfort. Relax in the garden or cool off in the outdoor pool after a day of adventures. Enjoy free in-room WiFi and convenient luggage storage for a seamless stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free WiFi, bed sheets

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Free WiFi, bed sheets

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Valladolid is home to Hotel Hacienda Otoch. The area's natural beauty can be seen at Francisco Canton Rosado Park and Cenote Zaci, while Museo de San Roque and Casa de los Venados are cultural highlights. Visit our Valladolid travel guide
Map
237 C. 39 Bacalar, Valladolid, Yuc., 97784

What's nearby

  • Cathedral of San Gervasio showing heritage architecture, a church or cathedral and a sunset
    Cathedral of San Gervasio
    11 min walk - 0.6 miles
  • Calzada de los Frailes
    6 min walk - 0.4 miles
  • Convent de San Bernardino de Siena
    6 min walk - 0.4 miles
  • Mercado Municipal
    11 min walk - 0.6 miles
  • Valladolid Municipal Palace
    13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    116 min drive

Restaurants

  • Mercado 41 (Gastro market)
    3 min walk
  • la mula
    8 min walk
  • Conkafecito
    6 min walk
  • Cafeina
    8 min walk
  • Paladar De Cura
    7 min walk

About this property

Hotel Hacienda Otoch

Property highlights
Hotel Hacienda Otoch provides a garden and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Hotel Hacienda Otoch include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Smart TVs with cable channels
  • Ceiling fans and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Towels fee: MXN 150 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hacienda Otoch Hotel
Hotel Hacienda Otoch Valladolid
Hotel Hacienda Otoch Hotel Valladolid

Frequently asked questions

Does Hotel Hacienda Otoch have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Hotel Hacienda Otoch pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Hacienda Otoch?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Otoch?

Check-out is at noon.

Where is Hotel Hacienda Otoch located?

Situated in Valladolid, this hotel is within a 10-minute walk of Calzada de los Frailes, Convent de San Bernardino de Siena, and Pancho Vila Tequileria. Francisco Canton Rosado Park and Chocolate Museum - Story Valladolid are also within 15 minutes.

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Reviews

Hotel Hacienda Otoch Reviews

9.6

Exceptional

10

Cleanliness

9.0

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

Donna

Liked: Amenities, property conditions & facilities
The room was clean. The staff, who checked us in was very accommodating and friendly. Would be nice to have coffee in the lobby. No blanket on bed, just one sheet. I woke up cold. Feel there should be a blanket on the bed, not just a sheet. Otherwise, beautiful hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

FELIPE DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ULTRASUPER RECOMENDADO!!!!

¡Excelente lugar! Súper limpio, cómodo, agradable , accesible MUY ECONÓMICO!!!! pero lo mejor es que el personal súper amable, atento, buscando resolver, a pesar de que no siempre reciben la mejor actitud del huésped
Stayed 1 night in Apr 2025

10/10 Excellent

pitther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería de haber al menos 1 silla en las habitaciones algún otro mueble para poder dejar las maletas y no se queden en el suelo.
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato

Es un hotel nuevo, a unas cuadras del centro, muy limpio y muy bonito, te atienden amablemente
Stayed 2 nights in Dec 2023

10/10 Excellent

angelina

Stayed 1 night in Dec 2025