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Hotel Casa Henequén

2.0 star property
Travelers appreciate the 24-hour front desk service at this welcoming property where staying connected is easy with in-room WiFi and convenient parking

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Photo gallery for Hotel Casa Henequén

Exterior - Hotel Casa Henequén (Valladolid)
Reception - Hotel Casa Henequén (Valladolid)
Exterior - Hotel Casa Henequén (Valladolid)
Basic Double or Twin Room | In-room safe, free WiFi - Hotel Casa Henequén (Valladolid)
Exterior - Hotel Casa Henequén (Valladolid)
Hotel Casa Henequén provides guests with the essentials for a comfortable stay. The property offers in-room WiFi that keeps everyone connected to home or work. Previous visitors particularly appreciate the attentive 24-hour front desk staff and the easy parking situation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | In-room safe, free WiFi

Basic Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | In-room safe, free WiFi

Family Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Valladolid is home to Hotel Casa Henequén. The area's natural beauty can be seen at Cenote Zaci and Francisco Canton Rosado Park, while Museo de San Roque and Casa de los Venados are cultural highlights. Visit our Valladolid travel guide
Map
CALLE 42, 174 B, Valladolid, YUC, 97780

What's nearby

  • Cathedral of San Gervasio
    Cathedral of San Gervasio
    11 min walk - 0.6 miles
  • Cenote Zaci
    Cenote Zaci
    14 min walk - 0.8 miles
  • Mercado Municipal
    8 min walk - 0.5 miles
  • Valladolid Municipal Palace
    13 min walk - 0.7 miles
  • Calzada de los Frailes
    14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    110 min drive

Restaurants

  • All Natural jugos & licuados
    2 min walk
  • Loncheria Olich
    5 min walk
  • Canto Encanto
    9 min walk
  • La palapita de los tamales
    3 min walk
  • Burrito Amor
    7 min walk

About this property

Hotel Casa Henequén

Property highlights
Hotel Casa Henequén provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk
Room features
All guestrooms at Hotel Casa Henequén offer comforts such as free WiFi and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Casa Henequén Hotel
Hotel Casa Henequén Valladolid
Hotel Casa Henequén Hotel Valladolid

Frequently asked questions

Is Hotel Casa Henequén pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Henequén?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Henequén?

Check-out is at noon.

Where is Hotel Casa Henequén located?

Situated in Valladolid, this hotel is within a 10-minute walk of Mercado Municipal, Francisco Canton Rosado Park, and Chocolate Museum - Story Valladolid. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Henequén Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 9 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

Reviews

Verified

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities
Very clean room, sheets and towels.... nice location...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Antonio

Liked: Cleanliness
The room and bathroom need improvement, location isn't as central as it appears on Expedia map. However the staff was very helpful and it was clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MINGI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at a different place in Valladolid the night before at a higher price, but this place was much better in multiple aspects. It’s very close to the centro, staff was friendly, room was clean with large beds, there was plenty was parking space.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good and clean place near the plaza

Good place to stay for the night. Room was clean and close to the plaza. The only thing I really disliked was the parking arrangement. It’s hard to get in and out due to other cars blocking you in. Overall it was a good stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small hotel, close to center

Big spacious room, good beds with nice linens. Super clean. Nice bathroom, rain shower. Newly painted. Walkable to centro area, 10-15 minutes. Has secure parking
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort

Good value for stop off on the road

Well, the room was clean and comfortable. They appear to be working on fixing it up a bit but still a bit to go. Honestly, it’s a good value if you are driving through and need a place to stay with parking. I wouldn’t suggest it as a place to come and hang out at. Staff was very friendly and the AC and ceiling fan worked great. 15 minute walk to main area, not picturesque. It was a good value for momey
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay about 15 minute walk from city center.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Audrey

Disliked: Staff & service, property conditions & facilities, room comfort
The receptionist was extremely rude and impolite. We don't recommend staying at this hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edmond

Liked: Cleanliness, property conditions & facilities
Pros -- Clean room. Shower has good water pressure. Lots of eateries around. Close to Cenote Zaci. Staff members are friendly. Cons -- shower leaks constantly. Hotel may want to put a curtain for the shower window. Female guests may want it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

DOMENICA

Excelente
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

HECTOR MANOLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel. Clean. Large family room. Good AC. Loved the small refrigerator.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service
New property very nice and clean stuff are excellent but it was so new like some basic things like a coffee pot in the room and the Wi-Fi was really iffy but that could be the whole area. Located a few blocks from the Square but still very walkable and good restaurants in the area. Our room was located next to the street so it was very noisy Ok value for the price.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is what you'd expect but could do few things to improve like adding a hand towel and one for the floor as half the bathroom would get wet when showering. Also the location was much further from the centre than shown on Expedia which has been a big disappointment, not hotel's fault but check Google maps before you book, it's a good 15 min walk to main square.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite simple, but new, clean, modern and good value, with air conditioning and TV. Staff were friendly. No real amenities but a nice clean place. One little note that the map location Expedia showed was wrong. Apple maps on my phone showed somewhere else too. I had to find it by accident. It is actually located several blocks further away (at Calle 29) from the center, which wasn't ideal since I was there for only 1 night and wanted to be closer to the bus station. And they didn't have a website for me to compare. But still, a nice place walking distance to center.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Daniele

Posizione vicino al centro, personale cordiale.. un po rumoroso.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, amenities, property conditions & facilities
Isabel de recepción es muy amable, la habitación es amplia, limpia, confortable y descansamos muy bien. El hotel es una excelente opción si estás de visita en valladolid.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, amenities
Limpo e excelente atendimento por Melissa
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Loyda

Liked: Cleanliness, property conditions & facilities
It’s not luxurious but it is cute and spotless. We enjoyed our stay.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Yarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante bien para una estancia corta
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy tranquilo, seguro y limpio
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Víctor Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamiento seguro. Facil acceso. Buena atencion. Muy limpio.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, las instalaciones en buen estado, lo único sería que el servicio no es el mejoor y que no estaba en funcionamiento la alberca cuando fuimos.
Stayed 1 night in Sep 2025