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El Zaguán Colonial by GuruHotel

3.0 star property
A colonial retreat where travelers find a peaceful garden and sun-drenched pool, plus easy access to breakfast at Los Flamboyanes and nearby historic sites

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Photo gallery for El Zaguán Colonial by GuruHotel

Breakfast and lunch served, Regional cuisine - El Zaguán Colonial by GuruHotel (Valladolid)
Front of property - El Zaguán Colonial by GuruHotel (Valladolid)
Front of property - El Zaguán Colonial by GuruHotel (Valladolid)
Fountain - El Zaguán Colonial by GuruHotel (Valladolid)
Reception - El Zaguán Colonial by GuruHotel (Valladolid)
El Zaguán Colonial by GuruHotel offers a quiet retreat near Mercado Municipal. Relax in the garden, cool off in the outdoor pool, and use the WiFi throughout your stay. Enjoy breakfast at Los Flamboyanes restaurant. The helpful front desk team is available 24 hours a day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished

Standard Quadruple Room, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Hot Tub

Junior Suite, 1 King Bed, Hot Tub | Premium bedding, individually decorated, individually furnished

Junior Suite, 1 King Bed, Hot Tub

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Valladolid, El Zaguán Colonial by GuruHotel is connected to a shopping center. Convent de San Bernardino de Siena and Mercado Municipal are notable landmarks, and the area's natural beauty can be seen at Cenote Zaci and Cenote Samula. Cathedral of San Gervasio and Cenote Xkeken are two other places to visit that come recommended. Visit our Valladolid travel guide
Map
Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, YUC, 97780

What's nearby

  • Convent of San Bernardino de Siena - Valladolid, Mexico
    Convent de San Bernardino de Siena
    14 min walk - 0.8 miles
  • Cathedral of San Gervasio
    Cathedral of San Gervasio
    3 min drive - 1.1 miles
  • Cenote Zaci
    Cenote Zaci
    5 min drive - 1.6 miles
  • Calzada de los Frailes
    16 min walk - 0.9 miles
  • Mercado Municipal
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    113 min drive

Restaurants

  • Mercado 41 (Gastro market)
    7 min walk
  • Paladar De Cura
    12 min walk
  • Idilio Folklore Cervecero
    13 min walk
  • la mula
    13 min walk
  • Conkafecito
    12 min walk

About this property

El Zaguán Colonial by GuruHotel

Hotel near Convent de San Bernardino de Siena
Located close to Cathedral of San Gervasio and Mercado Municipal, El Zaguán Colonial by GuruHotel provides a terrace, a garden, and laundry facilities. The on-site Regional cuisine restaurant, Los Flamboyanes, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Griddles, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Flamboyanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does El Zaguán Colonial by GuruHotel have a pool?

Yes, this property has an outdoor pool.

Is El Zaguán Colonial by GuruHotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at El Zaguán Colonial by GuruHotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Zaguán Colonial by GuruHotel?

Check-out is at noon.

Where is El Zaguán Colonial by GuruHotel located?

Situated in the historical district, this hotel is within 2 mi (3 km) of Convent de San Bernardino de Siena, Cathedral of San Gervasio, and Mercado Municipal. Cenote Zaci and Cenote Samula are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Zaguán Colonial by GuruHotel Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 205 out of 422 reviews
Rating 8 - Good. 158 out of 422 reviews
Rating 6 - Okay. 37 out of 422 reviews
Rating 4 - Poor. 7 out of 422 reviews
Rating 2 - Terrible. 15 out of 422 reviews

Reviews

Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking, friendly staff greeted us and showed us our rooms, the facilities are clean and modern
Stayed 1 night in Mar 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Internet is good. Breakfast buffet should be offered a discount if we stay at the hotel. Good service nice staff. We had the suite 15 with jacuzzi. new section...but noisy next to the road. Bed is tough hotel should choose memory foam mattress for best comfort.we will return
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town!
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was amazing.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
It was nice but night time kids playing so loud.breakfast was so good.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 minutes from downtown Valladolid

Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place was do nice i extended my stay

Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the jacuzzi. Spacious and tasteful. Recommend!!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable hotel!

Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Birte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is indeed a really nice hotel and located in the city center. The breakfast was good as well, but our room was above the kitchen and they started to work at 6ish and have been very loud, so we couldn’t sleep anymore. The room had a good size, but the toilet in the bathroom was so close to the wall it was a bit to narrow for a normal European person, the knees caught the wall. But all in all a really nice stay :)
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to be renovated

Nothing positive about this hotel. Everything was bad. From the front desk, to the condition of the room, to the old worn out towels. This place leaves much to be desired and a complete renovation. Zero stars!!!!!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Isaac

Liked: Cleanliness
A great place and location. Some anecdotal hiccups hurt my experience here, but I’d give it a second chance. The staff was kind enough to allow us early check-in at 1PM. We arrived at 1PM but didn’t get into our room until 1:45PM. Afterward, we don’t have water until nearly 3PM (they said they were changing water pipes). If we knew this, we would’ve just checked in at the normal 3PM time. Kinda bummed we lost two hours just waiting for a shower, but not necessarily their fault— just bad timing. I booked this room for the jacuzzi. It worked, but it wasn’t great. The water fluctuated between lukewarm and sort of hot. Only three jets worked. Nice location. If you stay, you must visit the torta place on the corner and order the Huracán Rameriz.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wonsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is was great time.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Justin Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the hard beds and loud music behind the hotel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Silvia

Liked: Staff & service
Furniture in the bedroom was old. The bed was comfortable. No shampoo or body lotion in the room. Food was good.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, room comfort

Friendly atmosphere

Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and wonderful service

Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel. Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee. Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special. Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable. Overall: highly recommend and would most definitely come back!
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Siraaj

Disliked: Cleanliness, property conditions & facilities
The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplio el cuarto y cómodo. Quizás lo único a mejorar es que le cuesta salir el agua caliente. Pero disfrutamos mucho el jacuzzi
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dora Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente gracias
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Gabriela

Disliked: Cleanliness, amenities, property conditions & facilities
Muy reducido el espacio de estacionamiento , los colchones son muy incómodos , el internet nunca funcionó, la regadera se inunda , la limpieza de las áreas comunes deja mucho que desear, la recepcionista Rosa muy atenta quizás lo único rescatable .
Stayed 2 nights in Mar 2026