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Hotel Puerta del Sur

3.5 star property
Riverfront Valdivia hotel connected to the convention center, steps from Rio Cruces Bridge

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Photo gallery for Hotel Puerta del Sur

Front of property
Superior King con Terraza | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Outdoor spa tub
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin with Terrace

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin with Terrace

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • Resort view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Twin

Junior Suite Twin | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

Superior Twin | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • River view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Superior King con Terraza | 1 bedroom, in-room safe, desk, laptop workspace

Superior King con Terraza

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • Resort view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | 1 bedroom, in-room safe, desk, laptop workspace

Superior King

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • River view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Reception

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  • Breakfast included
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About the neighborhood

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 3 min walk - 0.2 miles
  • Parque Saval - 12 min walk - 0.7 miles
  • Costanera Arturo Prat - 2 min drive - 0.8 miles
  • Valdivia Square - 2 min drive - 0.8 miles
  • Cervecería Kunstmann - 3 min drive - 1.7 miles

Getting around

  • Antilhue Station - 40 min drive
  • Valdivia (ZAL-Pichoy) - 29 min drive

Restaurants

  • ‪Planeta Brunch - ‬3 min drive
  • ‪Sweet & Gourmet - ‬14 min walk
  • ‪El Bunker - ‬12 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪La Bota Cervecera Brew Restaurant - ‬8 min walk

About this property

Hotel Puerta del Sur

Hotel near Rio Cruces Bridge
Located close to Pedro de Valdivia Bridge and Parque Saval, Hotel Puerta del Sur provides a free breakfast buffet, a marina, and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities like kayaking, boat tours, and fishing. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an area shuttle, and smoke-free premises
  • A TV in the lobby, an elevator, and a front-desk safe
Room features
All guestrooms at Hotel Puerta del Sur offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 hot tubs
  • Bicycle cleaning area
  • Bicycle tours
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • Marina
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Espresso maker

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 53500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 53500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from December to March
Pool access available from 10:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Puerta del Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Sur?

Self parking is free at this property.

What time is check-in at Hotel Puerta del Sur?

Check-in begins at 3 PM.

What time is check-out at Hotel Puerta del Sur?

Check-out is at noon.

Where is Hotel Puerta del Sur located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Rio Cruces Bridge and Parque Saval. Pedro de Valdivia Bridge and Casino Mundo Dreams are also within 1 mi (2 km).

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Hotel Puerta del Sur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 98 reviews
Rating 8 - Good. 37 out of 98 reviews
Rating 6 - Okay. 9 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great restaurant and amenities. In a good location near to Valdivia.
Stayed 2 nights in Apr 2025

10/10

Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Stayed 2 nights in Mar 2025

10/10

Extremely nice hotel for the price.
Stayed 1 night in Dec 2024

10/10

Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
Stayed 2 nights in Mar 2025

10/10

Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Stayed 4 nights in Feb 2025

10/10

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Stayed 1 night in Feb 2025

10/10

Very good hotel, very conveniently located near a mangrove area, for bird watching
Stayed 2 nights in Jan 2025

10/10

Lady at breakfast was very accommodating.
Stayed 1 night in Apr 2025

10/10

We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Stayed 1 night in Feb 2025

8/10

It's a nice hotel, well located, very quiet and beautiful view of the river.
Stayed 1 night in Oct 2023

6/10

The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!
Stayed 1 night in Feb 2025

8/10

The hotel was nice, but there was stains on the carpet and not very many in amenities. The tile in the bathrooms were cracked in need of repair. It’s certainly overpriced for what you get.
Stayed 1 night in Feb 2025

10/10

Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Stayed 1 night in Apr 2024

10/10

Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
Stayed 1 night in Sep 2023

8/10

All Good!
Stayed 1 night in Mar 2024

8/10

Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Stayed 2 nights in Aug 2024

8/10

Stayed 1 night in Mar 2025

6/10

Las habitaciones no tienen aire acondicionado, el personal no tiene información concreta de los servicios del hotel así como el procedimiento para hacer uso de las instalaciones, las duchas son antiguas y súper incómodas
Stayed 2 nights in Feb 2025

8/10

El hotel es muy lindo, pero en la habitacion habia feo olor (como a humedad ... la verdad, estuvimos dos noches y ni avise ... no era super terrible, pero restaba). La vista muy linda, los espacios exteriores hermosos!! El bar muy lindo con fogones para disfrutar en dias frios.
Stayed 2 nights in Feb 2025

6/10

Stayed 1 night in Feb 2025

8/10

Stayed 3 nights in Jan 2025

10/10

Hotel tranquilo, muy buenas habitaciones, personal del hotel muy atento y dispuesto a atender los requerimientos de los huespedes. El hotel esta lejos de la zona turistica a pie (20min caminando). Pero en auto o Uber, a 5 min.
Stayed 4 nights in Oct 2024

10/10

This hotel is spectacular, great location, great food great, beautiful!
Stayed 1 night in Dec 2024

10/10

Stayed 4 nights in Dec 2024

8/10

Hotel interesante, cuartos grandes, acceso a rio, fire pitts, piscina exterior, jardines. Hotel muy agradable. Senti el restaurante un poquito carro comparado con otros lugares, especialmente el bar. Pero a parte de eso, todo estuvo muy bien
Stayed 2 nights in Dec 2024