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Smile Hotel - Utsunomiya Higashiguchi

3.0 star property
Hotel in Utsunomiya with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Breakfast served
Laundry room
Lobby
Desk, blackout drapes, free WiFi, bed sheets
Property entrance
Smile Hotel - Utsunomiya Higashiguchi is centrally located, offering guests free WiFi to start their mornings. Amenities include dry cleaning, an on-site restaurant, and lobby coffee service. The staff is especially praised for their helpfulness.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Single Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room With Bath

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Double Room With Bath

  • Sleeps 3

Run Of House

  • Sleeps 1

Single Room Non-Smoking

  • Sleeps 1

Single Room Smoking

  • Sleeps 1

Double Room Non-Smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

Twin Room Non-Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

About the neighborhood

Map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953

What's nearby

  • Utsunomiya Castle Ruins Park - 4 min drive - 1.3 miles
  • Utsunomiya Central Park - 8 min drive - 2.7 miles
  • Tochinoki Family Land - 14 min drive - 4.6 miles
  • Kiyohara Baseball Stadium - 14 min drive - 5.6 miles
  • Oya History Museum - 21 min drive - 6.7 miles

Getting around

  • Higashi-Shukugo Tram Stop - 3 min walk
  • Utsunomiya Station - 14 min walk

Restaurants

  • ‪Free Fright - ‬2 min walk
  • ‪宇都宮みんみん 宿郷店 - ‬5 min walk
  • ‪中華そば 櫓屋 - ‬2 min walk
  • ‪海蔵 JR駅東口店 - ‬4 min walk
  • ‪居酒屋yokooo 駅東店 - ‬3 min walk

About this property

Smile Hotel - Utsunomiya Higashiguchi

Property highlights
Smile Hotel - Utsunomiya Higashiguchi provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A vending machine, luggage storage, and an elevator
  • A computer station and a 24-hour front desk
Room features
All 86 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Lobby

Utsunomiya Tobu Hotel Grande

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 886 reviews
Utsunomiya Tobu Hotel Grande

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 650 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Frequently asked questions

Is Smile Hotel - Utsunomiya Higashiguchi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smile Hotel - Utsunomiya Higashiguchi?

Self parking is available for JPY 650 per day.

What time is check-in at Smile Hotel - Utsunomiya Higashiguchi?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Smile Hotel - Utsunomiya Higashiguchi?

Check-out is at 10 AM.

Where is Smile Hotel - Utsunomiya Higashiguchi located?

Situated in Utsunomiya, this hotel is within 2 mi (3 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine, and Hachimanyama Park. Matsugamine Catholic Church and Utsunomiya Castle Ruins Park are also within 2 mi (3 km). Higashi-Shukugo Tram Stop and Ekihigashi Park Tram Stop are within a 5-minute walk.

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Reviews

Smile Hotel - Utsunomiya Higashiguchi Reviews

7.2

Good

7.2

Cleanliness

7.2

Location

7.6

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 60 out of 350 reviews
Rating 8 - Good. 122 out of 350 reviews
Rating 6 - Okay. 130 out of 350 reviews
Rating 4 - Poor. 32 out of 350 reviews
Rating 2 - Terrible. 6 out of 350 reviews

Reviews

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staffs were not very responsive.
Stayed 1 night in Jul 2025

6/10 Okay

RYOSUKE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a bit far from the station, there are few restaurants around, there's only one elevator so you have to wait during busy times, the breakfast can't be said to have much variety, and the bathtub is not very spacious.　Not too bad,not good.
Stayed 2 nights in May 2025

6/10 Okay

Tsuyoshi

The room nearby was noisy
Stayed 1 night in Nov 2024

8/10 Good

WING FOO

Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024

8/10 Good

サトル

Liked: Cleanliness
good
Stayed 1 night in Jul 2023

4/10 Poor

なおみ

Disliked: Cleanliness, amenities, property conditions & facilities
駅から少し遠く、部屋の広さのわりに価格が高かった。
Stayed 2 nights in Oct 2025

8/10 Good

Kiyoshige

Liked: Cleanliness, staff & service, property conditions & facilities
便利です
Stayed 1 night in Sep 2025

8/10 Good

みゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近、TRLとアクセスが良く、ランドリー、レンジなど手軽に使用できるので急な宿泊や連泊にリーズナブルに過ごすにはお勧め。近隣には人気のペニーレインやフォー、ラーメン、中華、名物餃子数店舗、館内にも朝食ビュッフェ有り、近隣ホテルの朝食ビュッフェ利用も楽しい
Stayed 1 night in Sep 2025

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から程よく近く静かな環境で快適に過ごせました。 周辺には飲食店も多く、とても便利です。 シャワーの水圧もしっかりしていて、リフレッシュできました。
Stayed 1 night in Aug 2025

10/10 Excellent

たつや

Liked: Staff & service, property conditions & facilities
以前も利用させていただきましたが、今回もとてもよかったです。
Stayed 2 nights in Aug 2025

6/10 Okay

まきこ

Liked: Staff & service
駅近でよかったです
Stayed 2 nights in Aug 2025

4/10 Poor

ゆうこ

Disliked: Cleanliness, staff & service, property conditions & facilities
コンビニが近いと書いてあったが遠かった。宇都宮駅から分かりづらく、スタッフに聞いても丁寧に教えてくれなかった。
Stayed 1 night in Jun 2025

6/10 Okay

SAITO

Disliked: Cleanliness
あまり清潔感はなかった
Stayed 1 night in May 2025

6/10 Okay

Kenjiro

西口にも同様のホテルがあり、混乱しましたが、 食堂の方は親切でした。
Stayed 2 nights in Apr 2025

6/10 Okay

Yoshiaki

Liked: Staff & service
Disliked: Property conditions & facilities
部屋は狭く隣のビルの工事の影響かもしれませんが、外光もほとんど入らず暗かったですが、値段相応かとも思います。 寝るだけなら十分でした。
Stayed 1 night in May 2025

6/10 Okay

????

ちょい、宇都宮駅から離れてるから 不便でわありますが、LRTの駅は近いので LRTに乗りたい人は、便利
Stayed 1 night in May 2025

8/10 Good

Genta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ良くて立地がよい
Stayed 1 night in Apr 2025

6/10 Okay

トモコ

部屋は少し狭かったのですが、宿泊費に見合ったお部屋だったと思います。スタッフさんはとても丁寧で親切でした。
Stayed 1 night in Apr 2025

4/10 Poor

Shibao

Disliked: Cleanliness, property conditions & facilities
入室したら、トイレの水が流れっぱなしになっていた。直ぐにフロントに電話して修理をしてもらったが、修理が終わるまで部屋で待つ必要があり、その後の予定を変更せざるを得なかった。水を止める線が抜けていたとの説明だったが、清掃時などに気づかなかったのか疑問。　設備は全体的に古いが、その他は特に不満なし。
Stayed 1 night in Mar 2025

10/10 Excellent

よしえ

Liked: Cleanliness, staff & service
部屋は狭いですが、朝食が美味しくて良かったです。フロントの方ともメールでやり取りさせていただけましたし、目的地までのざっくりした地図などを出していただきありがたかったです。このお値段で満足です。
Stayed 1 night in Feb 2025

4/10 Poor

koshi

Disliked: Room comfort

接客は◎。ユニットバス狭狭。

接客等については良かったです。 残念なのがとにかくユニットパスが狭かったことですかね。
Stayed 1 night in Jan 2025

4/10 Poor

Yuya

Disliked: Cleanliness, amenities, property conditions & facilities
シャワーカーテン　タオルが臭かった
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

シンプル

フロントスタッフが、極めて塩対応です。値段なりなので構いませんが、初めてのスマイルホテル利用だったため、意外でした。 部屋は、年季は入っているものの、清掃されていて気持ちよく過ごせました。 エレベーターが一機で狭いのと、空調が一括管理でした。 寒かっただったため、朝は暖房をつけたかったのですが、季節の変わり目だからか、暖房付かずでした。 価格なりと思います。
Stayed 1 night in Nov 2024

4/10 Poor

Ai

Liked: Staff & service
Disliked: Property conditions & facilities
お風呂が狭くて動作の度に腕が周りに当たる程でしたが他は特に不便な事もなく過ごせました。駅のすぐ近くなので便利です。ホテルの並びにあるギョウザBARがおひとり様でも入りやすいお洒落なお店で良かったです。
Stayed 1 night in Nov 2024

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