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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property
Hotel in Utsunomiya with a 24-hour front desk and a restaurant

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Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

Front of property - evening/night
1 bedroom, desk, free WiFi, bed sheets
Interior entrance
Daily buffet breakfast (JPY 1400 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
  • 13.5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
  • 17.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Non-Smoking

1 bedroom, desk, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non-Smoking

Interior

Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964

What's nearby

  • Utsunomiya Castle Ruins Park - 15 min walk - 0.8 miles
  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 0.8 miles
  • Utsunomiya Central Park - 3 min drive - 2.1 miles
  • Tochinoki Family Land - 9 min drive - 4.3 miles
  • Oya History Museum - 12 min drive - 6.1 miles

Getting around

  • Utsunomiya Station - 2 min walk
  • Utsunomiya Station East - 12 min walk

Restaurants

  • ‪宇都宮みんみん ホテル アール・メッツ店 - ‬2 min walk
  • ‪青源餃子の店パセオ店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪宇都宮餃子館駅前中央店 - ‬2 min walk
  • ‪いろり庵きらく 宇都宮店 - ‬2 min walk

About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

Property highlights
Smile Hotel Utsunomiya Nishiguchi Ekimae provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Luggage storage, smoke-free premises, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Frequently asked questions

Is Smile Hotel Utsunomiya Nishiguchi Ekimae pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smile Hotel Utsunomiya Nishiguchi Ekimae?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Smile Hotel Utsunomiya Nishiguchi Ekimae?

Check-out is at 10:00 AM.

Where is Smile Hotel Utsunomiya Nishiguchi Ekimae located?

Situated in Utsunomiya, this hotel is within 1 mi (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine, and Utsunomiya Castle Ruins Park. Matsugamine Catholic Church and Hachimanyama Park are also within 1 mi (2 km). Utsunomiya Station is only a 2-minute walk and Utsunomiya Station East is 12 minutes.

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Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 309 reviews
Rating 8 - Good. 109 out of 309 reviews
Rating 6 - Okay. 27 out of 309 reviews
Rating 4 - Poor. 13 out of 309 reviews
Rating 2 - Terrible. 9 out of 309 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with helpful and smiling staff
Stayed 1 night in May 2025

10/10 Excellent

Deepanksha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Central location, quiet, clean, the best staff team make you feel welcome. Everything was just great! 10/10
Stayed 2 nights in May 2025

10/10 Excellent

S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , very friendly staff

Great location and the friendliest of staff . The reception staff were faultless in every way.
Stayed 17 nights in Jan 2025

10/10 Excellent

koji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & super breakfast buffet!
Stayed 2 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from the nicest staff

Great location, but above all wonderful staff !
Stayed 28 nights in Nov 2023

8/10 Good

Chikako

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The refrig. In our hotel room was not working, almost spoiling food that we had stored in it. Other than that, good location, staff and amenities. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , Great staff .

Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .
Stayed 28 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Hotel was quiet and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, of convenience & friendly staff!
Stayed 2 nights in Apr 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.
Stayed 1 night in Mar 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .
Stayed 20 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Close to station, fantastic breakfast

Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.
Stayed 3 nights in Oct 2024

8/10 Good

Akira Ming-Jui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2023

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
特にない
Stayed 6 nights in May 2025

2/10 Terrible

YUKO

Disliked: Cleanliness, amenities, property conditions & facilities
夜のフロントの対応が最悪でした。 電話しても、保留にしない、ガチャ切りする。 対応もトーンを下げて態度が悪い。 やはりスマイルホテルはのレベルがすごく低いです。
Stayed 1 night in Jun 2025

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
初めてダブルベッドに二人で寝たが、掛け布団は別々のほうが良い。
Stayed 1 night in May 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Sehr gute Lage direkt am Bahnhof mit guten Gyoza-Restaurants im Umkreis. Ideal für einen Ausflug nach Nikko. Unser Zimmer war sehr klein, aber okay. Das Frühstück hätte besser sein können, aber für den Preis angemessen.
Stayed 2 nights in May 2025

10/10 Excellent

TAKAHITO

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が離れていたのだけが残念であとは満点でした
Stayed 1 night in May 2025

8/10 Good

エイジ

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近くてコンビニも直結 便利なホテルでした。
Stayed 1 night in May 2025

8/10 Good

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅近、コンビニもあり、便利で清潔です
Stayed 1 night in May 2025

10/10 Excellent

マサハル

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近でアクセスは抜群です。朝食も一般的なビジネスホテルに比べても良質でした！
Stayed 1 night in Apr 2025

8/10 Good

まさひこ

Liked: Cleanliness, staff & service, amenities
時計に目覚めし機能が付いてなかったのが残念
Stayed 1 night in May 2025