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Smile Hotel - Utsunomiya Higashiguchi

3.0 star property
Travelers find everything they need for a comfortable stay in this centrally located Utsunomiya hotel where convenience meets homey touches

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Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Desk, blackout drapes, free WiFi, bed sheets - Smile Hotel - Utsunomiya Higashiguchi (Utsunomiya)
Lobby - Smile Hotel - Utsunomiya Higashiguchi (Utsunomiya)
Lobby - Smile Hotel - Utsunomiya Higashiguchi (Utsunomiya)
Laundry room - Smile Hotel - Utsunomiya Higashiguchi (Utsunomiya)
Front of property - Smile Hotel - Utsunomiya Higashiguchi (Utsunomiya)
Smile Hotel - Utsunomiya Higashiguchi is centrally located, offering guests free WiFi to start their mornings. Amenities include dry cleaning, an on-site restaurant, and lobby coffee service. The staff is especially praised for their helpfulness.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Single Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room with Bath

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Double Room with Bath

  • Sleeps 3
  • Free WiFi

View all photos for Run Of House

Desk, blackout drapes, free WiFi, bed sheets

Run Of House

  • Sleeps 1
  • Free WiFi

View all photos for Single Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Single Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Double Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Triple Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Utsunomiya is home to Smile Hotel - Utsunomiya Higashiguchi. Shinohara House and Tochigi Prefectural Museum are cultural highlights, and some of the area's activities can be experienced at Hachimanyama Park and Igashira Park. Looking to enjoy an event or a game while in town? See what's happening at Tochigi Green Stadium or Kiyohara Baseball Stadium. Visit our Utsunomiya travel guide
Map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953

What's nearby

  • Shinohara House
    13 min walk - 0.7 miles
  • Utsunomiya Castle Ruins Park
    3 min drive - 1.0 mile
  • Utsunoiya Futaarayama Jinja Shrine
    4 min drive - 1.3 miles
  • Matsugamine Catholic Church
    5 min drive - 1.5 miles
  • Hachimanyama Park
    5 min drive - 1.5 miles

Getting around

  • Higashi-Shukugo Tram Stop
    3 min walk
  • Utsunomiya Station
    14 min walk

Restaurants

  • Free Fright
    2 min walk
  • Tully's Coffee 宇都宮駅東口店
    4 min walk
  • 大谷餃子店
    3 min walk
  • DJ Caffe &Bar DRAN［ドラン］
    4 min walk
  • sunny's hamburger stand
    4 min walk

About this property

Smile Hotel - Utsunomiya Higashiguchi

Property highlights
Smile Hotel - Utsunomiya Higashiguchi provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a computer station
  • A vending machine, coffee/tea in the lobby, and an elevator
  • Luggage storage and a 24-hour front desk
Room features
All 86 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 650 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Frequently asked questions

Is Smile Hotel - Utsunomiya Higashiguchi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 650 per day.

What time is check-in at Smile Hotel - Utsunomiya Higashiguchi?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Smile Hotel - Utsunomiya Higashiguchi?

Check-out is at 10 AM.

Where is Smile Hotel - Utsunomiya Higashiguchi located?

Situated in Utsunomiya, this hotel is within 2 mi (3 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine, and Hachimanyama Park. Matsugamine Catholic Church and Utsunomiya Castle Ruins Park are also within 2 mi (3 km). Higashi-Shukugo Tram Stop and Ekihigashi Park Tram Stop are within a 5-minute walk.

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Reviews

Smile Hotel - Utsunomiya Higashiguchi Reviews

7.2

Good

7.2

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 368 reviews
Rating 8 - Good. 129 out of 368 reviews
Rating 6 - Okay. 135 out of 368 reviews
Rating 4 - Poor. 34 out of 368 reviews
Rating 2 - Terrible. 6 out of 368 reviews

Reviews

Verified

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
For the price, it was pleasant enough for the night. No frills, but the room was clean and staff are friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023
Verified

8/10 Good

Yi-Yin

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Tsuyoshi

The room nearby was noisy
Stayed 1 night in Nov 2024
Verified

8/10 Good

WING FOO

Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024
Verified

8/10 Good

サトル

Liked: Cleanliness
good
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staffs were not very responsive.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

RYOSUKE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a bit far from the station, there are few restaurants around, there's only one elevator so you have to wait during busy times, the breakfast can't be said to have much variety, and the bathtub is not very spacious.　Not too bad,not good.
Stayed 2 nights in May 2025
Verified

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, property conditions & facilities
部屋の状態やサービスは概ね良く不満を感じなかったが、立地のせいか電波状況が大変悪くWi-Fiを繋がなくてはとてもスマホが使えなかった。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

IKUE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ひとり旅の素泊まりで利用させていただきました。 4月の中旬でしたが、全館ダイヤル式の暖房に設定されていて、泊まった部屋は窓が開けらなかったので少し辛かったです。
Stayed 1 night in Apr 2026
Verified

8/10 Good

masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、美味しかったです。駐車場は、夜だったのでわかりずらかったです。電光板あればと思います。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

淳

なし
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Fujita

Disliked: Property conditions & facilities
スタッフの格差あり。丁寧な対応をして頂き気持ち良く過ごせた（チェックアウト）時間もありましたが‥。チェックインの対応は‥。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASANE

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くて使いやすかったです。一点あげるとすれば、駐車場の場所を事前に教えていただけると更に良かったです。事前に車で行くことは伝えていたので、その程度のサービスは欲しかったです。晴れていたから良かったですが、この行ったり来たりのやりとりは、雨など天候不良だとかなり大変になるのかなと思いました。駐車場が遠いので尚更事前連絡が欲しいところです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

N

Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたし スタッフも優しい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dong Uk

Liked: Cleanliness, staff & service, amenities
가성비로 따지면 좋은 호텔입니다 다만 문이 철제라서 그런지 방음이 약한 건 조금 아쉽네요 900엔 조식 뷔페는 퀄리티가 좋았습니다 다음에 또 우츠노미야를 가게 된다면 꼭 다시 머물고 싶습니다.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

タカシ

掃除は３日に一回はやはりキツイ。２日に一回にして欲しい。
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

なおみ

Disliked: Cleanliness, amenities, property conditions & facilities
駅から少し遠く、部屋の広さのわりに価格が高かった。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kiyoshige

Liked: Cleanliness, staff & service, property conditions & facilities
便利です
Stayed 1 night in Sep 2025
Verified

8/10 Good

みゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近、TRLとアクセスが良く、ランドリー、レンジなど手軽に使用できるので急な宿泊や連泊にリーズナブルに過ごすにはお勧め。近隣には人気のペニーレインやフォー、ラーメン、中華、名物餃子数店舗、館内にも朝食ビュッフェ有り、近隣ホテルの朝食ビュッフェ利用も楽しい
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から程よく近く静かな環境で快適に過ごせました。 周辺には飲食店も多く、とても便利です。 シャワーの水圧もしっかりしていて、リフレッシュできました。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

たつや

Liked: Staff & service, property conditions & facilities
以前も利用させていただきましたが、今回もとてもよかったです。
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

まきこ

Liked: Staff & service
駅近でよかったです
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

ゆうこ

Disliked: Cleanliness, staff & service, property conditions & facilities
コンビニが近いと書いてあったが遠かった。宇都宮駅から分かりづらく、スタッフに聞いても丁寧に教えてくれなかった。
Stayed 1 night in Jun 2025
Verified

6/10 Okay

SAITO

Disliked: Cleanliness
あまり清潔感はなかった
Stayed 1 night in May 2025