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JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for JR East Hotel Mets Utsunomiya

Reception
Blackout drapes, free WiFi, bed sheets
Room amenity
Hallway
Property entrance
JR East Hotel Mets in downtown Utsunomiya offers a contemporary place to recharge. Choose from four distinct restaurants, use in-room WiFi, maintain workout routines at the gym, or handle business needs in dedicated meeting spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 19 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 19 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washing machine
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washing machine
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washing machine
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washing machine
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room Non smoking

Blackout drapes, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

Deluxe Single Room Non Smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 3

Single Room Non smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Concept Double Room

  • Sleeps 2

Residential Twin Room

  • Sleeps 3

About the neighborhood

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 0.8 miles
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.0 mile
  • Utsunomiya Central Park - 6 min drive - 2.1 miles
  • Tochinoki Family Land - 14 min drive - 4.7 miles
  • Oya History Museum - 19 min drive - 6.1 miles

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪宇都宮みんみん - ‬1 min walk
  • ‪芭莉龍 - ‬3 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪宇味家 - ‬3 min walk
  • ‪味噌と餃子の店 青源 - ‬1 min walk

About this property

JR East Hotel Mets Utsunomiya

Property highlights
You can look forward to dry cleaning/laundry services, a gym, and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Meeting rooms and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 158 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and hair dryers
  • Refrigerators, heating, and housekeeping

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Is JR East Hotel Mets Utsunomiya pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JR East Hotel Mets Utsunomiya?

Check-out is at 11 AM.

Where is JR East Hotel Mets Utsunomiya located?

Situated in Utsunomiya, this hotel is within 1 mi (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine, and Hachimanyama Park. Utsunomiya Castle Ruins Park and Matsugamine Catholic Church are also within 1 mi (2 km). Utsunomiya Station is only a 4-minute walk and Utsunomiya Station East is 11 minutes.

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JR East Hotel Mets Utsunomiya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and nice breakfast. Comforting room and lounge
Stayed 2 nights in Oct 2025

10/10 Excellent

William Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district.
Stayed 1 night in Oct 2025

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023

8/10 Good

Bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024

8/10 Good

Aivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is convenient. Hotel is good, no complain.
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024

8/10 Good

Hak Kwong

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Anne Kathlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024

10/10 Excellent

CHITTRAPHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hotel I always use when traveling on business. The hotel is clean and comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Stayed 1 night in Nov 2023

10/10 Excellent

AMRIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Utsunomiya station and super convenient to get around.
Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Liked: Property conditions & facilities

Great location. Great stay.

Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Stayed 7 nights in Mar 2024

10/10 Excellent

Masatoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Tin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Very nice!
Stayed 3 nights in Dec 2023

10/10 Excellent

??

GOOD
Stayed 1 night in Aug 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Very nice!
Stayed 1 night in Jul 2023

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