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TownePlace Suites by Marriott New Hartford

3.0 star property
Hotel in New Hartford with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott New Hartford

Bar (on property)
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Free continental breakfast
TownePlace Suites by Marriott New Hartford is in the shopping district, offering modern comforts and attentive service. Guests enjoy free continental breakfast on the terrace, an indoor pool, an electric car charging station, a 24-hour gym, and luggage storage with helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Kitchen
  • Housekeeping
  • Pet friendly

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Smart TV, Netflix

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Smart TV, Netflix

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Smart TV, Netflix

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
4760 Middle Settlement Road, New Hartford, NY, 13492

What's nearby

  • Utica College - 4 min drive - 3.2 miles
  • Saranac Brewery - 6 min drive - 5.0 miles
  • Utica Memorial Auditorium - 6 min drive - 5.4 miles
  • Stanley Theater - 7 min drive - 5.4 miles
  • Utica Zoo - 8 min drive - 4.5 miles

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

Hotel in a shopping district
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at TownePlace Suites by Marriott New Hartford. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and express check-in
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with Netflix and premium channels
  • Wardrobes/closets, separate sitting areas, and recycling

Similar properties

Terrace/patio

Hampton Inn and Suites New Hartford/Utica

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 994 reviews
Hampton Inn and Suites New Hartford/Utica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

Does TownePlace Suites by Marriott New Hartford have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is TownePlace Suites by Marriott New Hartford pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 125.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at TownePlace Suites by Marriott New Hartford?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott New Hartford?

Check-in begins at 3:00 PM.

What time is check-out at TownePlace Suites by Marriott New Hartford?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is TownePlace Suites by Marriott New Hartford located?

Situated in a shopping district, this hotel is 1.1 mi (1.8 km) from Sangertown Square and within 3 mi (5 km) of New Hartford Recreation Center and Utica College. Sherrill Brook Dog Run and Charles A Gaetano Stadium are also within 6 mi (10 km).

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TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 478 reviews
Rating 8 - Good. 128 out of 478 reviews
Rating 6 - Okay. 26 out of 478 reviews
Rating 4 - Poor. 9 out of 478 reviews
Rating 2 - Terrible. 15 out of 478 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and everything was really clean. The building looks like it’s brand new! Strongly suggest
Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 20 some hotels on our Colossus of Roads Trip and this was either the Best or in the top three. The room was perfect four our group of four — two bedrooms with great beds and pillows, a kitchen and sitting area, three TVs and so many plugins at bedside. Breakfast was great, there were plenty of choices (including Nutella) and if you didn’t get everything charged in your room, there were more plugins in the breakfast tables!
Stayed 1 night in Jul 2025

8/10 Good

Khiem

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay at with family
Stayed 1 night in Apr 2024

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very personable and made us feel at home.
Stayed 1 night in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff.
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed one night, the room was very clean & comfortable. The staff was friendly & helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
This hotel was perfect the rooms have anything you need from microwave to utensils & cups & extra towels
Stayed 2 nights in Feb 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had an amazing stay. It was nice that our children had a chance to go swimming. The bed was super comfy.
Stayed 1 night in Jul 2023

4/10 Poor

Rebecca

Just a quick overnight stop
Stayed 1 night in Jun 2024

10/10 Excellent

SHAREE L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for a team event in the area. Staff and hotel stay was amazing. Everyone very friendly, rooms were spectacular, close to where we needed to be for the weekend.
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet safe place
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those at the front desk were friendly and welcoming. Also the one that was taking care of the continental breakfast was friendly and helpful and a good variety of food. My room was clean, comfortable and convenient. The pool area also clean and cute. Hotel overall is clean, excellent and a quiet area. I'm glad I chose to this one for my stay. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet, and the location was convenient. The staff was friendly and quickly responded to my requests.
Stayed 6 nights in Jan 2023

8/10 Good

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fine stay though the room had a musty odor.
Stayed 1 night in Feb 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and has a nice kitchen area. The breakfast had a lot of options.
Stayed 1 night in Sep 2022

6/10 Okay

JOHN

Liked: Staff & service, property conditions & facilities
Friendly welcome
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Jan 2024

10/10 Excellent

Victorial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice out of the way surprise !

Found this last minute gem and was pleasantly surprised. Nice reception and room. We enjoyed the perfect temperature indoor pool and comfortable furniture. Breakfast was different than what you usually see but good. Not right near the highway but worth the trip. Will stay again on one of our trips from Ohio to family in Maine.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Very friendly and considerate staff Terrible coffee. A little noisy at night
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant servive

Breakfast was surprisingly good - different each day - well presented kept stocked and descent variety. Clean serving an eating areas. White haired woman serving was helpful and friendly, loved her customer service skills.
Stayed 5 nights in Aug 2022

8/10 Good

Steven

Liked: Staff & service, room comfort

Adequate but not special

I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.
Stayed 1 night in Mar 2025

8/10 Good

Raichelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: beds were comfortable, the room was spacious, very conveniently had a microwave and apartment sized fridge, the pool was lovely, the breakfast was good. The bad: some of the rooms were hard to get into since you had to use a lot of force to push the handle down, and there was no fan/exhaust in the bathroom.
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our check in lady! Couldn't check in early but on New Year's Eve that's not too surprising! They did get us in by 3! Loved the pool and the coffee/hot cocoa! Room was large and nice! Tv remote and heating was not working right but maintenance came immediately and fixed our issues! Otherwise very nice and we've stayed here before and will again!
Stayed 1 night in Dec 2023

6/10 Okay

Deana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Stayed 2 nights in Sep 2024

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