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Relax Inn

2.0 star property
Motel in Rome with free parking

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Photo gallery for Relax Inn

Front of property
Exterior detail
Bathroom sink
Lobby
Free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
145 E Whitesboro St, Rome, NY, 13440

What's nearby

  • Fort Stanwix - 3 min walk - 0.2 miles
  • Capitol Theatre - 6 min walk - 0.4 miles
  • Rome Historical Society & Museum - 6 min walk - 0.4 miles
  • Erie Canal Village - 5 min drive - 3.4 miles
  • Turning Stone Casino - 17 min drive - 13.2 miles

Getting around

  • Rome Station - 2 min drive
  • Hancock Intl. Airport (SYR) - 46 min drive

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Country Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Franklin Hotel - ‬8 min walk
  • ‪Sugarbeets - ‬16 min walk

About this property

Relax Inn

Property highlights
Relax Inn provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, a vending machine, and coffee/tea in the lobby
Room features
All 57 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Frequently asked questions

Is Relax Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relax Inn?

Self parking is free at this property.

What time is check-in at Relax Inn?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Relax Inn?

Check-out is at 11 AM.

Where is Relax Inn located?

Situated in Rome, this motel is within a 10-minute walk of Erie Canalway Trail, Fort Stanwix, and Capitol Theatre. Rome Historical Society & Museum and H.P. Sears Service Station Museum are also within 15 minutes. Rome Station is 22 minutes by foot.

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Relax Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 35 out of 270 reviews
Rating 8 - Good. 48 out of 270 reviews
Rating 6 - Okay. 55 out of 270 reviews
Rating 4 - Poor. 46 out of 270 reviews
Rating 2 - Terrible. 86 out of 270 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
I mean the place is sort of run down
Stayed 1 night in May 2025

2/10 Terrible

patrick

Disliked: Amenities
Bugs and dirt. Unpainted walls. We were there 10 minutes and left. The clerk didn't argue.
Stayed 1 night in May 2025

2/10 Terrible

Louis

Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, unprofessional, unimpressed.
There was a used hair tie left in the shower, had to go to the front desk for both soap and toilet paper(none in the room). Remote control was missing for TV One of the towels provided had dark stains on it. No trash cans in the room.
Stayed 1 night in May 2025

2/10 Terrible

Kathleen

Disliked: Amenities
there was sewage in the sink when i walked in, and obviously not draining. i walked out sick to my stomach, and got a room somewhere else. The property does not come up on gps. i really hope that sewage did not expose me to any diseases such as hepatitis
Stayed 1 night in May 2025

10/10 Excellent

Elsie

Liked: Staff & service, property conditions & facilities
Our room was really nice and the staff was great
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NASTY

VERY DIRTY, NOT SWEEP OR VACCUMED, BATHROOM NOT CLEAN, WHOLES IN WALLS...SMELLED HORRIBLE, LINEN NOT CLEAN
Stayed 1 night in Mar 2025

8/10 Good

Jinette

Liked: Cleanliness, staff & service
Good place to rest.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over night stay... Exactly what I was looking for...
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
No frills but a price for a clean, comfortable room run by nice people.
Stayed 2 nights in Aug 2022

2/10 Terrible

Frederick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given was dirty and in total disrepair, there were no towels in the room, no toilet paper in the room, the lights didn't work. The bathtub had been painted by someone and the paint was coming off. Tried the shower to even see if the room had water and the handle pulled off the bathroom wall. The room looked like it hadnt been worked on in 20 years. I would not have stayed in the room if it was offered for free. This property should NEVER have been listed on Expedia. It was so bad I am not sure how the health department has not condemn the property. It needs to be black listed so no other traveler has to deal with the same. I drove to find 10 plus hours straight to get to my destination and then had to drive around looking for another place to stay. Total BS!!
Stayed 2 nights in May 2025

2/10 Terrible

ADITYA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not suitable for listing on platforms like Expedia due to its severe lack of basic amenities and cleanliness standards. The conditions are hazardous, with potential health risks such as bacterial infections. The hotel appears to cater primarily to homeless individuals and lacks essential services like lighting. Given these issues, it would not meet the standards expected by travelers using Expedia or other booking sites, which typically require a certain level of quality and service
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
THE PRICES IS CHEAPER THAN ALL IN THE AREA
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great for cyclists
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean the bedspread were very pretty and all the sheets were very white and when you open the doors you could smell how clean it was
Stayed 1 night in Jul 2022

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience.

I did not stay at the Relax Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

This place is a dump. Stay anywhere else. Way over priced.
Stayed 1 night in Sep 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service
Just a few steps from fort stanwix. The bed was comfortable. Room had a fridge and kcup machine. Air conditioning however old still worked well. Slept well.
Stayed 1 night in Jul 2022

2/10 Terrible

James

Disliked: Amenities
This place (Relax Inn) was so bad forfeited the cost and did not even check in.
Stayed 1 night in Aug 2023

2/10 Terrible

Alexis

Disliked: Property conditions & facilities
Roaches on the table , the bed was covered in stains … it was very awful experience.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeramia

Disliked: Amenities, property conditions & facilities
Bed bugs in our bed.
Stayed 1 night in Sep 2023

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities
Didn’t stay here. Too intimidating.
Stayed 1 night in Sep 2023

6/10 Okay

Chris, Oswego

Liked: Staff & service
Disliked: Property conditions & facilities
Unsafe feeling about the surroundings near the parking lot and the area. Attendant was professional and friendly
Stayed 1 night in Jul 2022

6/10 Okay

T Jay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was very run down, even for a lower priced motel. Rooms pictures on the website must have been taken years ago. On the plus side, the room was clean and towels and linens were fresh and clean.
Stayed 1 night in Sep 2022

2/10 Terrible

Jamie

Beyond poor

We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Stayed 1 night in Jul 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting
Stayed 1 night in Sep 2023