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Quality Inn & Suites New Hartford - Utica

2.5 star property
Travelers start their day with a complimentary continental breakfast before exploring, stay connected with WiFi, and return to relax in a tranquil setting

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes - Quality Inn & Suites New Hartford - Utica (New Hartford)
Free daily continental breakfast - Quality Inn & Suites New Hartford - Utica (New Hartford)
Lobby sitting area - Quality Inn & Suites New Hartford - Utica (New Hartford)
Reception - Quality Inn & Suites New Hartford - Utica (New Hartford)
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes - Quality Inn & Suites New Hartford - Utica (New Hartford)
Quality Inn & Suites New Hartford - Utica offers a peaceful retreat with a beautiful garden and an arcade/game room. Enjoy in-room WiFi, a gym for fitness routines, and a continental breakfast to start your day right.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Nonsmoking

Individually decorated, individually furnished, desk, blackout drapes

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

New Hartford is home to Quality Inn & Suites New Hartford - Utica. Oneida County Historical Society and Stanley Theater are local landmarks, and some of the area's activities can be experienced at Utica Tennis Center and Saranac Brewery. Looking to enjoy an event or a game while in town? See what's going on at New Hartford Recreation Center, or consider a night out at Accelerate Sports. Visit our New Hartford travel guide
Map
141 New Hartford St, New Hartford, NY, 13413

What's nearby

  • New Hartford Recreation Center
    2 min drive - 1.1 miles
  • Utica College
    3 min drive - 1.8 miles
  • Saranac Brewery
    8 min drive - 3.9 miles
  • Stanley Theater
    8 min drive - 4.1 miles
  • Turning Stone Casino
    25 min drive - 23.6 miles

Getting around

  • Utica Station
    9 min drive
  • Rome, NY (RME-Griffiss Intl.)
    20 min drive

Restaurants

  • 7 Brew Coffee
    3 min drive
  • Dunkin'
    3 min drive
  • Panera Bread
    3 min drive
  • One Genny
    3 min drive
  • Jersey Mike's Subs
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Quality Inn & Suites New Hartford - Utica pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites New Hartford - Utica?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites New Hartford - Utica located?

Situated in New Hartford, this hotel is within 3 mi (5 km) of Utica College, Charles A Gaetano Stadium, and Sangertown Square. New Hartford Recreation Center and Sherrill Brook Dog Run are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.4

Good

7.4

Cleanliness

3.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 283 out of 830 reviews
Rating 8 - Good. 220 out of 830 reviews
Rating 6 - Okay. 151 out of 830 reviews
Rating 4 - Poor. 79 out of 830 reviews
Rating 2 - Terrible. 97 out of 830 reviews

Reviews

Verified

10/10 Excellent

KO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite clean. The breakfast was nice. The only thing that I would suggest not allowing the people that smoke stand by the front door other than that, it was a good visit.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, amenities
Love staying at quality inn utica. Great staff clean rooms good breakfast
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Ashley

Liked: Cleanliness
Disliked: Staff & service
Indian staff guy was very nasty! Everytime you go the from desk no one was there to help ! Room was clean kinda outdated. Breakfast area was clean and on time.
Stayed 2 nights in May 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect place to stay on a budget. Breakfast was pretty limited but the room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann C

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was gracious, efficient and helpful. Breakfast was excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Room was clean and area was quiet. Nice no frills hotel for the price!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good room. Polite staff. Nice breakfast
Stayed 2 nights in Feb 2026
Verified

8/10 Good

CYNTHIA

Liked: Property conditions & facilities
The rooms where clean the staff was very friendly. The breakfast was hot and good everything was great time there.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bath, comfortable bed and pillows. Quiet. Easy heat, A/C, fan controls.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Checkin was great. Pleasant person at check-in desk. Room was clean, beds were very comfortable. Breakfast was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
always clean, convenient for my business visits. Staff is very friendly and helpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lucretia

Liked: Staff & service
Room appeared clean,but had a musty odor. Roof leaking in common area. No hot water for shower. Entire building seemed run down and in need of a make over. No counter in bathroom, just sink so had to keep going in and out of bathroom to grab toiletries to get ready. Breakfast was pretty standard. Coffee wasn’t drinkable. But the staff was very kind and pleasant. Eager to help and always smiling. That being said, probably would not stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness
Staff was courteous and bed was very comfortable!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. They made great upgrades to the rooms and property. Excellent stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here before the room has always been very comfortable and very clean. The staff members are accomplished, and accommodating, without being intrusive. The manager is very kind and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

DOMENIC

hotel was clean and quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kanokaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for prices. Good enough to Stay for the hockey tournament.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

April

Liked: Staff & service, amenities
The hotel is fine for the price. There is a nice amount of grassy area if you're staying with a dog, which is convenient. The staff was friendly and the location is good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay for the price.

The staff was very sweet and helpful. The location was safe.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Anzhela

Liked: Staff & service, amenities, property conditions & facilities
It was easy to get to, easy check in and check out, I really liked it
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the people were pleasant !
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stop on our way to Maine, place worked out good a place to lay your head down for one night
Stayed 1 night in Sep 2025