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Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Lobby
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Free daily continental breakfast
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
141 New Hartford St, New Hartford, NY, 13413

What's nearby

  • Utica College - 3 min drive - 2.1 miles
  • Saranac Brewery - 5 min drive - 3.9 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Utica Zoo - 6 min drive - 4.1 miles
  • Mohawk Valley Community College - 8 min drive - 5.0 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel remodeled in 2022
Consider a stay at Quality Inn & Suites New Hartford - Utica and take advantage of free continental breakfast, a garden, and an arcade/game room. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • Free self parking
  • A vending machine and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 65 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Is Quality Inn & Suites New Hartford - Utica pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites New Hartford - Utica?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites New Hartford - Utica?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites New Hartford - Utica located?

Situated in New Hartford, this hotel is 0.4 mi (0.7 km) from New Hartford Recreation Center and within 3 mi (5 km) of Utica College and Charles A Gaetano Stadium. Sangertown Square and Sherrill Brook Dog Run are also within 3 mi (5 km).

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Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 451 reviews
Rating 8 - Good. 117 out of 451 reviews
Rating 6 - Okay. 83 out of 451 reviews
Rating 4 - Poor. 55 out of 451 reviews
Rating 2 - Terrible. 61 out of 451 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Staff & service
location was good, folks were very nice, room was nice and had all you would need. pretty clean as well, breakfast was ok, coffee was no so good. would stay again if we were in that area.
Stayed 1 night in Jun 2025

10/10 Excellent

Chauncey

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and suite with xtra couch came in very handy
Stayed 1 night in May 2025

8/10 Good

Soe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. The facility is clean and breakfast is good.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and attentive staff.
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The property was in a very convenient location. The individuals working there are VERY nice people and the room was absolutely clean. I wouldn't hesitate to stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We were there for the Utica granduation. Everyone was friendly.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveeything was good
Stayed 2 nights in May 2025

10/10 Excellent

Dorothea

Liked: Amenities
Breakfast was good staff was excellent
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, room was clean. Bed could have been more comfortable and bathroom fan was VERY loud.
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Property conditions & facilities
nothing around to do or eat otherwise ok place
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by so far my favorite place to stay
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Amenities
The room was clean, the bed was comfortable and the breakfast was good. I would come back to this hotel
Stayed 1 night in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for the price
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite area
Stayed 1 night in Apr 2025

8/10 Good

Keyara

Liked: Cleanliness, staff & service, property conditions & facilities
Our plans got cancelled and the staff was accommodating by letting us check in a few hours early! They also were able to adjust our room when I booked an accesible handicapped room by mistake.
Stayed 1 night in May 2025

10/10 Excellent

EINSTEIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel for a business trip or a few days with the family.
Stayed 1 night in Feb 2025

4/10 Poor

Trisha

Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled awful. I found some bugs within the first hour of being there.
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Disliked: Cleanliness, property conditions & facilities
Acceptable for the price. Comfy bed. Helpful friendly staff. Room needed repairs in the bathroom. No NBC on the TV. Convenient. Acceptable breakfast and WiFi included. Very basic but inexpensive.
Stayed 2 nights in May 2025

8/10 Good

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice!
Stayed 1 night in Feb 2025

4/10 Poor

Reji

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast crappy too
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The room was very clean. The bed linens and towels were clearly fairly new. The TV had little service. It was all free channels from the satellite provider, so no movies or networks to watch. There were teenagers running through the hall and shouting all evening until midnight.
Stayed 1 night in Jun 2025

2/10 Terrible

Dunja

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
beware! The man at the front desk has awful customer service, and although it says on their listing that they have a pool, they do not!
Stayed 1 night in Jun 2025

4/10 Poor

Jeanine M

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property and rooms were very clean. However the area is desolate, and it the hotel felt deserted at night. As a single female traveler I would not recommend this property. I’m sure on weekends it is busy with families, but during the week I was afraid to be there alone.
Stayed 3 nights in Apr 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
The walls are paper thin and every sound from the adjoining rooms as well as the hallways can be heard both night and day. Rooms are not clean enough for my standards.
Stayed 4 nights in May 2025

10/10 Excellent

Aung Phyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2024