See all properties

Quality Inn & Suites New Hartford - Utica

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

A hotel room with two beds, a large artwork on the wall, a bedside lamp, and a window with curtains. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A hallway with framed artwork on the walls, a caution sign on the floor, and a bench in the corner. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A hotel corridor with a skylight, seating area, reception desk, and a door leading to another room. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A modern living room with a dark blue sofa, a wooden coffee table, and a flat-screen TV mounted on the wall. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A spacious living area with a fireplace, sofas, a coffee table, and a kitchen in the background. - Quality Inn & Suites New Hartford - Utica (New Hartford)
You can look forward to free continental breakfast, a garden, and laundry facilities at Quality Inn & Suites New Hartford - Utica. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a chair, a desk, and a lamp.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a microwave, a TV, and a large window with curtains.

Standard Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

A hotel room with a large bed, a desk, and a television.

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a television, and a refrigerator.

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford is home to Quality Inn & Suites New Hartford - Utica. Oneida County Historical Society and Stanley Theater are local landmarks, and some of the area's activities can be experienced at Utica Tennis Center and Saranac Brewery. Looking to enjoy an event or a game while in town? See what's going on at New Hartford Recreation Center, or consider a night out at Accelerate Sports. Visit our New Hartford travel guide
Map
141 New Hartford St, New Hartford, NY, 13413

What's nearby

  • New Hartford Recreation Center
    2 min drive - 1.1 miles
  • Utica College
    3 min drive - 1.8 miles
  • Utica Memorial Auditorium
    8 min drive - 4.1 miles
  • Stanley Theater
    8 min drive - 4.1 miles
  • Turning Stone Casino
    25 min drive - 23.6 miles

Getting around

  • Utica Station
    9 min drive
  • Rome, NY (RME-Griffiss Intl.)
    20 min drive

Restaurants

  • 7 Brew Coffee
    3 min drive
  • Dunkin'
    3 min drive
  • Panera Bread
    3 min drive
  • One Genny
    3 min drive
  • Chipotle Mexican Grill
    3 min drive

Similar properties

Lobby
Days Inn by Wyndham Utica
Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.2 out of 10, 1002, 1,002 reviews
Days Inn by Wyndham Utica
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Quality Inn & Suites New Hartford - Utica pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites New Hartford - Utica?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites New Hartford - Utica located?

Situated in New Hartford, this hotel is within 3 mi (5 km) of Utica College, Charles A Gaetano Stadium, and Sangertown Square. New Hartford Recreation Center and Sherrill Brook Dog Run are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.4

Good

7.4

Cleanliness

3.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 337 out of 965 reviews
Rating 8 - Good. 254 out of 965 reviews
Rating 6 - Okay. 175 out of 965 reviews
Rating 4 - Poor. 97 out of 965 reviews
Rating 2 - Terrible. 102 out of 965 reviews

Reviews

Verified review

10/10 Excellent

Toyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is phenomenal hotel is very quiet staff very polite and helpful enjoy
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean room, good breakfast, large parking lot, great staff.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Nelson

Liked: Cleanliness, staff & service
The stay was good looks partially remodeled. Overall a good stay not many amenities breakfast was underwhelming but is included.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Aug 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. It was reasonably priced. Service good. Excellent breakfast. Room clean, beds comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Breakfast adequate. Pleasant staff. Close to shopping.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Prosper

Liked: Cleanliness, property conditions & facilities
Breakfast was pretty good. Location was vegan and the grounds are pretty well kept. The ac was good and the environment was getting nice. The gym was also decent. I’d say good value for the price. Nice towels and supplies. Wish the beds were a bit bigger for two people. No water to drink except in a small water fountain in one spot for the whole facility.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Algernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone visiting the New Hartford/Utica area. The facility was well maintained, the rooms were very clean, the staff were friendly and the ammities at this side was very useful. The morning breakfast was also not bad either. The only draw back from this facility was there is no pool, and my kids were a little bored because they could not go out to a pool. But this was a great staff for me and my family.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Ana Maria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Amazing breakfast & staff, the rooms where dirty though. Hair everywhere in the bathroom, the tissue holder only had 2 tissues & the one of the bedsheets where stained with something black. Kind staff but not that good of a clean room
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

KO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff are so kind I enjoyed my time there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Maryann

A little out of the way as really nothing in the area you could walk to. Stores, restaurants, etc a short drive away. We were conveniently placed at the back of the hotel near an exit as we were with our dog, so maybe other areas of the hotel seem brighter. A decent stopover with an included breakfast but nothing special.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Met our needs for a one night stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite clean. The breakfast was nice. The only thing that I would suggest not allowing the people that smoke stand by the front door other than that, it was a good visit.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, amenities
Love staying at quality inn utica. Great staff clean rooms good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

swandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quality inn was a great place to stay. I am a returning customer.Their amenities were great! Continental breakfast, fitness room, laundry room site and so much more! This is a great hotel!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Debra E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Coffee maker and one lamp didn’t work. No instructions on how to use TV. No elevator, so when you book [if handly capped] book a first floor room. Bagels went to fast. Had to get there at 6:30 to get one. Note in room , no house keeping unless asked for. I didn’t ask didn’t need. Offered twice at the door and once by phone. Overall a very quiet peaceful stay.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect place to stay on a budget. Breakfast was pretty limited but the room was clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building, but amenities were better than expected. Breakfast was also better then expected.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ann C

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was gracious, efficient and helpful. Breakfast was excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Room was clean and area was quiet. Nice no frills hotel for the price!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

CYNTHIA

Liked: Property conditions & facilities
The rooms where clean the staff was very friendly. The breakfast was hot and good everything was great time there.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness
Staff was courteous and bed was very comfortable!
Stayed 2 nights in Oct 2025