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Burrstone Inn, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Burrstone Inn, an Ascend Collection Hotel

A spacious lobby with multiple seating areas, including sofas and armchairs, a flat-screen TV mounted on the wall, and a large window providing natural light. - Burrstone Inn, an Ascend Collection Hotel (Utica)
A compact hotel room with a sofa, a small table, a kitchenette, and a door leading to the bathroom. - Burrstone Inn, an Ascend Collection Hotel (Utica)
A bar area with a long counter, multiple stools, and a well-stocked liquor shelf. - Burrstone Inn, an Ascend Collection Hotel (Utica)
A banquet hall with a table set for a formal event, draped with white fabric, and a carpeted floor. - Burrstone Inn, an Ascend Collection Hotel (Utica)
A hotel bathroom with a bed, a sink, a mirror, and a patterned floor. - Burrstone Inn, an Ascend Collection Hotel (Utica)
At Burrstone Inn, an Ascend Collection Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Beer Garden, features kids' meals and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a TV, a seating area with chairs, a brick wall, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a brick wall with a framed picture.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a brick wall, a bed, a sofa, a nightstand, a table, and a picture on the wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a brick wall, a wooden headboard, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a TV, a couch, and a brick accent wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Utica, Burrstone Inn, an Ascend Collection Hotel is in the business district and near a train station. Oneida County Historical Society and Stanley Theater are local landmarks, and travelers looking to shop may want to visit Sangertown Square and North Utica Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Charles A Gaetano Stadium or Utica Tennis Center. Visit our Utica travel guide
Map
1777 Burrstone Rd, Utica, NY, 13413

What's nearby

  • Utica College
    8 min walk - 0.5 miles
  • Charles A Gaetano Stadium
    18 min walk - 1.0 mile
  • Saranac Brewery
    8 min drive - 3.4 miles
  • Utica Memorial Auditorium
    9 min drive - 3.6 miles
  • Stanley Theater
    9 min drive - 3.6 miles

Getting around

  • Utica Station
    14 min drive
  • Hancock Intl. Airport (SYR)
    61 min drive

Restaurants

  • 7 Brew Coffee
    3 min drive
  • Dunkin'
    3 min drive
  • Panera Bread
    3 min drive
  • Dunkin'
    10 min walk
  • Chipotle Mexican Grill
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Heated pool
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Burrstone Inn, an Ascend Collection Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include heated pools. Pool access is from 9:00 AM–9:00 PM.

Is Burrstone Inn, an Ascend Collection Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Burrstone Inn, an Ascend Collection Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Burrstone Inn, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Burrstone Inn, an Ascend Collection Hotel located?

Situated in the business district, this hotel is within 1 mi (2 km) of Utica College and Charles A Gaetano Stadium. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Burrstone Inn, an Ascend Collection Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1028 reviews
Rating 8 - Good. 279 out of 1028 reviews
Rating 6 - Okay. 116 out of 1028 reviews
Rating 4 - Poor. 49 out of 1028 reviews
Rating 2 - Terrible. 50 out of 1028 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was suspicious and clean, a little musty smell initially, breakfast was great for a hotel, staff was friendly and accommodating.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect for our needs. Close to family.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Beer Garden was a great place to watch the game and have a drink. The included Breakfast was a nice feature.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very comfortable beds. Enjoyed our stay!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
helpful staff, good breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big with 2 chairs and a table microwave and mini fridge. The sheets and pillows were very nice. Large bathroom with great water pressure in the shower. The breakfast was good with a large variety of food choices including make your own waffles and cheese omelets home fries patties and sausage patties as hot items. I would recommend this and definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great even for a late night check in. Room is very good value. Location is great for travelers.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and important to me - quiet. Also, glad the BearGarden restaurant was located on the property. We were tired after visiting relatives and grateful we did not have to leave the porperty to locate a place to eat. Also, the food was great! Thank you!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resturant/Bar was amazing. I recommend getting the pizza and the beers selection was great. The room was clean and staff were helpful. We only did an evening stay, so not much to review.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and management were wonderful. Will stay there again next year when we are back in the area.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The staff were very helpful and accommodating. I had some work to do and a meeting, during our stay. There is a nice, co.fortable enclosed office space that was just right to use, outside of the room. 2 desktops, printers, speakers... and a sitting area. The outdoor pool was closed for the season.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious place. Good breakfast.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aged hotel but overall good condition. Staff were friendly and helpful as needed during my stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillowes were very comfortable. Staff was very friendly and helpful!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was very nice
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Breakfast was tasty and there were options.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Be careful if you have allergies to pets and sensitive to smells, rooms need deep cleaning. Staff is helpful and breakfast is available.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly people and a good breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room. Friendly staff. Breakfast was average. Really enjoyed the beer garden.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, pub-style restaurant in the hotel, lots of parking for cars/trucks with trailers
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and our room were both comfortable and pleasant. The hotel was in a quiet neighborhood. The AC worked well and the king sized bed worked well. The continental breakfast was not bad; options included eggs, sausage, make your own waffles, yogurt and cereal (not many varieties) Coffee was decent. We would stay here again.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Hamilton with an outdoor pool. The breakfast is minimal and not gluten-free friendly.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the hotel, bit 2 other cars broken into who parked on sode of bldg- industrial park area so no one around.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
It has a bar, restaurant, play room/ sports bar and pool..Breakfast his very good..
Stayed 1 night in Jul 2026