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Burrstone Inn, an Ascend Collection Hotel

3.0 star property
Hotel in Utica with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Burrstone Inn, an Ascend Collection Hotel

Meeting facility
Premium bedding, in-room safe, desk, blackout drapes
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Dinner served
Burrstone Inn, Ascend Hotel Collection offers a welcoming escape in the city center. Guests enjoy a free breakfast buffet and can dine at the Beer Garden restaurant with kids' meal options. The hotel provides in-room WiFi, a fitness center, and a 24/7 business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Utica, Burrstone Inn, an Ascend Collection Hotel is in the business district and near a train station. Oneida County Historical Society and Stanley Theater are local landmarks, and travelers looking to shop may want to visit Sangertown Square and North Utica Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at New Hartford Recreation Center or Charles A Gaetano Stadium.
Visit our Utica travel guideOpens in a new window
Map
1777 Burrstone Rd, Utica, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.5 miles
  • Saranac Brewery - 5 min drive - 3.2 miles
  • Utica Memorial Auditorium - 5 min drive - 3.4 miles
  • Stanley Theater - 5 min drive - 3.4 miles
  • Utica Zoo - 6 min drive - 3.4 miles

Getting around

  • Utica Station - 14 min drive
  • Hancock Intl. Airport (SYR) - 61 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Castlewood Cafe - ‬3 min drive

About this property

Burrstone Inn, an Ascend Collection Hotel

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Burrstone Inn, an Ascend Collection Hotel. The on-site restaurant, Beer Garden, features kids' meals and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, a gift shop, and a water dispenser
  • A banquet hall, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, an Ascend Collection Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Burrstone Inn, an Ascend Collection Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Burrstone Inn, an Ascend Collection Hotel?

Self parking is free at this property.

What time is check-in at Burrstone Inn, an Ascend Collection Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Burrstone Inn, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Burrstone Inn, an Ascend Collection Hotel located?

Situated in the business district, this hotel is within 1 mi (2 km) of Utica College and Charles A Gaetano Stadium. New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications are also within 2 mi (3 km).

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Burrstone Inn, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, breakfast was good and it was close to where our son's in-laws live so it worked out wonderful for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms and decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel to stay at. The staff was so nice and sitting with them in the bar area they all acted like family. The food was good and karaoke on the Friday.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness
Very nice people the room very clean and comfortable the breakfast so good
Stayed 2 nights in May 2025

6/10 Okay

Nicholas

Disliked: Cleanliness, amenities
First thing I look at when I stay anywhere as a travel nurse is the bathrooms. Less then subpar would give the bathroom a 2/5 for cleanliness. Other than that the stay was okay, poor lighting.
Bathroom door
Tub
Shower
Stayed 2 nights in Aug 2025

10/10 Excellent

Denny

Liked: Cleanliness, property conditions & facilities
Friendly and speedy check in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk(Lauren) is very helpful and friendly! Our check-in was quick. We also enjoyed the karaoke at the bar 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed all of it... Everything appears well kept and clean... Was a very quiet stay... Breakfast was great as well
Stayed 1 night in Apr 2025

2/10 Terrible

Darrell

Disliked: Amenities
Would never stay again period
Stayed 1 night in Jul 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Friendly staff, nice outdoor pool, usual hotel breakfast buffet. We did change rooms once, 1st room was very humid, maybe due to proximity to the pool. Second room was upstairs and 100% better. Would stay here again. Industrial park location which made for a quiet stay (weekend stay).
Stayed 1 night in Jul 2025

2/10 Terrible

Lilit

Disliked: Cleanliness, staff & service, property conditions & facilities
Did
Stayed 3 nights in Jul 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Layla

Liked: Cleanliness, property conditions & facilities
Loved the bed, very sturdy mattress, no pain after sleeping on it. The bathroom and everything else was very clean. Staff is very friendly. The breakfast was good. Would stay there again if we come up again.
Stayed 1 night in Jun 2025

10/10 Excellent

Etan

Liked: Cleanliness, staff & service, property conditions & facilities
As always this is a pleasant hotel to stay at. Staff is great and location to my parents home remains unbeatable. One of the secured entrances didnt unlock when the keycard reader was engaged. That was a bit inconvenient but overall not a buzz killer.
Stayed 1 night in Jul 2025

4/10 Poor

Krista

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property looks beautiful but the hotel stinks. Our room smelled old and musty, my daughters allergies were so bad that she couldn't sleep. The breakfast was great. The pool was so dirty that the kids jumped in and back out very quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Alen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

MARICHU

Liked: Cleanliness, amenities
The location in perfect where ever you want to go to Utica.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locati I n was in a safe area near colleges and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this a perfectly clean and comfortable spot to stay while visiting our daughter at college. The staff was very helpful and we will definitely be staying here again.
Stayed 1 night in Apr 2025

8/10 Good

Alben

Liked: Cleanliness, amenities
Property is at a convenient location. Lobby hasn’t changed in as long as I’ve been using this motel. Parking is plentiful and convenient. Room is clean and adequate. There is hardly any light in the room. I went to heat up my coffee but needed to get MY FLASHLIGHT to read CONTROLS.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for rv trip

Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean. Staff was very friendly and helpful.
Stayed 1 night in May 2025

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